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Author Topic: new heatmor and having huge issues  (Read 32345 times)

roxann

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new heatmor and having huge issues
« on: January 25, 2014, 06:17:41 PM »

HELP
I got my heatmor about two months ago all I have had is issues and still not resloved... It over heats at least three times a week. my house is cold and the dealer dont respond to any of my calls I need some help please very flustered
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CountryBoyJohn

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Re: new heatmor and having huge issues
« Reply #1 on: January 25, 2014, 07:16:35 PM »

Going to have to be more specific. Lots of guys on here willing to help. Start with your setup. What kind of heating methods are in the house? What are your loads? Pumps? Then what are the specific issues you have? Over heating can be caused by several reasons. Need a few more symptoms.
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roxann

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Re: new heatmor and having huge issues
« Reply #2 on: January 25, 2014, 07:27:29 PM »

my unit is a heatmor 200ss 111 it's the only heating source I have for now. My home is an old farm house that I just moved in as of July. I have hot water baseboard radiator. I am not sure what you mean by loads???  My symptoms are my unit over heats at least three times a week also I have huge ash build up in stove so much i have to shovel them out...
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roxann

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Re: new heatmor and having huge issues
« Reply #3 on: January 25, 2014, 07:31:56 PM »

and on really cold days my house is 56. I have gone threw tons of wood about 6 cords in two months I also had to change out a blower now being told i have a bad thermostate cause when my temp goes up and I loose my water the blower stays on
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hondaracer2oo4

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Re: new heatmor and having huge issues
« Reply #4 on: January 25, 2014, 07:44:46 PM »

Your aquastat on the stove is sticking most likely. The aquastat tells the fan to turn on when the water temp reaches a certain point and tells it when to turn off when it reaches a certain point. When the stove overheats try tapping the aquastat lightly with a hammer. Ussually this will get it to release and the aquastat will break the connection to the fan and it will shut off. As far as the unit only heating the house to 56 we can tackle those problems but we need to first fix the overheating issue. After you fix that please let us know what the temperature of the incoming pipe from the owb to the water to water heat exchanger and what the outgoing temp back to the owb is. Also what is the temp of the incoming and outgoing lines on the house side of the water to water hx. If you have any questions about this just ask and we will help.
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CountryBoyJohn

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Re: new heatmor and having huge issues
« Reply #5 on: January 25, 2014, 07:46:11 PM »

Loads are your square footage of your house, heating domestic hot water, garage, basement, good/fair/poor insulation, things like that. What part of the county are you in?

A bad aquastat can def cause what you describe. Is your unit under warranty? How old is it?

I'm not familiar with baseboard, but I think the guys who are will ask you how many linear feet of baseboard you have. What pump are you running?
« Last Edit: January 25, 2014, 07:48:53 PM by CountryBoyJohn »
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roxann

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Re: new heatmor and having huge issues
« Reply #6 on: January 25, 2014, 07:58:57 PM »

my unit is only two month I am really don't know that much about the stove.. I would say the house is insulated fair is the aquastat the flapper?
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roxann

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Re: new heatmor and having huge issues
« Reply #7 on: January 25, 2014, 08:01:11 PM »

yes its under warranty i live in maine i have a basement 1st floor of 1050 sq feet second floor  same footage and thrid floor also has same footage
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roxann

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Re: new heatmor and having huge issues
« Reply #8 on: January 25, 2014, 08:03:02 PM »

i have 90 feet of baseboard on first floor a little more on second
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slimjim

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Re: new heatmor and having huge issues
« Reply #9 on: January 25, 2014, 08:11:24 PM »

Roxann, where are you in Maine? I am just west of Biddeford Maine and I know the distributor for Heatmor here, did you buy the stove from Bruce or one of his dealers?
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roxann

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Re: new heatmor and having huge issues
« Reply #10 on: January 25, 2014, 08:19:26 PM »

from bruce I met him at the fair
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hondaracer2oo4

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Re: new heatmor and having huge issues
« Reply #11 on: January 25, 2014, 08:20:49 PM »

Roxann, Richard should hopefully be able to maybe help you out with getting in contact with your dealer. It is a REAL shame that your unit is 2 months old and you have been abandoned by him like this. The flapper is open and shut by a solenoid which is controlled by the aquastat. If the unit is two months old please get in contact with that dealer, everything is under warranty. Hopefully he will be honest enough to come out and help you with your issues. If not we are always here to help.
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slimjim

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Re: new heatmor and having huge issues
« Reply #12 on: January 25, 2014, 08:22:11 PM »

And he is not helping you? What town are you in?
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slimjim

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Re: new heatmor and having huge issues
« Reply #13 on: January 25, 2014, 08:30:43 PM »

Roxann I sent you a PM with my cell#, call in the morning if you wish.
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roxann

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Re: new heatmor and having huge issues
« Reply #14 on: January 25, 2014, 08:35:26 PM »

buckfield no help its a shame is right I don't even want this unit anymore thats how fed up I am
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