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Author Topic: ProFab has some issues!  (Read 8837 times)

Spyder5276

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ProFab has some issues!
« on: March 05, 2014, 05:45:48 PM »

 Have a new pro 400 and only have been using it for 4 months. And come out to a burn mark on the side. As seen in this pic they have issues with there metal. They will not even be professional and call or email back. Just shipped a box whith a BOLT ON REPAIR. Nothing like admitting your have a issue.
One unhappy person!
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Scott7m

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Re: ProFab has some issues!
« Reply #1 on: March 05, 2014, 07:35:47 PM »

First I've seen of that, was there any explanation?
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Spyder5276

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Re: ProFab has some issues!
« Reply #2 on: March 06, 2014, 04:21:55 AM »

None. They won't respond. The metal shown is so brittle and thin. Received a repair kit. That is admintance you have a failure. Attached a pic of there kit. Not even nice enough to replace my insulation and burnt panel.
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Scott7m

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Re: ProFab has some issues!
« Reply #3 on: March 06, 2014, 06:25:05 AM »

They deal primarily with there dealers I'll admit that, have you talked to your dealer to find out anything?    I agree tho it seems they knew that could happen, I had never seen it tho
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Scott7m

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Re: ProFab has some issues!
« Reply #4 on: March 06, 2014, 07:19:50 AM »

Called a Empyre distributor to find out more about this issue

He said he has had 2 stoves to do that, he's sold a lot of them but said if the stove idles a lot that it "can" Cause games and harmful stuff to gather at that point because it is a cool spot

He said that Empyre made the kit to fix it and the kit has fixed the issue on all he'd seen. 

But for future reference this is good to know there is something available.   

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Spyder5276

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Re: ProFab has some issues!
« Reply #5 on: March 06, 2014, 08:02:59 PM »

Not much idle time this winter. Tired of this cold stuff. Thanks.
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Belknap

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Re: ProFab has some issues!
« Reply #6 on: March 06, 2014, 08:32:15 PM »

How much of a load are you running on the boiler?
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Scott7m

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Re: ProFab has some issues!
« Reply #7 on: March 06, 2014, 08:57:10 PM »

Yea, I'm not sure as I've not seen the issue

I did talk to him again and he was curious about how many Sq ft you were heating and where

He said both he'd saw do that were folks who stuffed the fire box regardless of the heat load, I'm not saying that makes it ok or taking up for this issue, but he said it seemed the extra wood in the ones he'd seen created more gas during idle and led to that
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Spyder5276

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Re: ProFab has some issues!
« Reply #8 on: March 08, 2014, 05:32:16 AM »

House is 1800 living space and 1200 basement forced air system. Northwest Pennsylvania. Loaded once a day. Reason this size is due to adding on a 28x32 two story garage. Once weather breaks.
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Scott7m

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Re: ProFab has some issues!
« Reply #9 on: March 09, 2014, 10:13:41 AM »

House is 1800 living space and 1200 basement forced air system. Northwest Pennsylvania. Loaded once a day. Reason this size is due to adding on a 28x32 two story garage. Once weather breaks.


Yep, overloading the stove. ..   first let's make it clear I am not saying this is your fault or that you should have had this issue

but here is the deal with how most gasification operates.  If you buy a gasification unit it must be sized very close to what it's actually going to be doing. If your heating 1/3 the space the stove is rated for and then enjoy the benefits of the potential 24 hour or longer burn times issues could arise. 

With such a low heat draw on such a large stove, I would advise you to get on a 12-15 hour burn schedule and only use enough wood for that amount of time.  What's happening is that the stove being full of wood is producing a lot of syngas which is just wondering around in there because there is such low demand on the furnace

In conventional boilers, this isn't nearly as important but in sizing gasifiers, proper sizing is most crucial

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Belknap

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Re: ProFab has some issues!
« Reply #10 on: March 09, 2014, 05:37:40 PM »

Once he gets the other building that will help.  Also would changing the differential to 5 help so that it would not have as long idle times?
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Gilford NH

martyinmi

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Re: ProFab has some issues!
« Reply #11 on: March 09, 2014, 08:20:44 PM »

Scott7m is right.
Gassers should be only partially filled(just enough fuel to last until the next feeding) at least twice daily.
On weekends if I'm around home I'll throw in a couple pieces every 4 or 5 hours throughout the day.

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Scott7m

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Re: ProFab has some issues!
« Reply #12 on: March 09, 2014, 08:27:36 PM »

Changing differential may?  I'm not real sure tho

This is something I'd like to see some folks play with but I'm not sure


Marty is spot on, over filling a gasser isn't a good idea, regardless of brand
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Belknap

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Re: ProFab has some issues!
« Reply #13 on: March 09, 2014, 08:49:30 PM »

I had talked to the factory because it was taking a long time for the boiler to recover after a call for heat on my radiant floor heat.  They had me change the differential to 5 so it is now set 175 on 180 off.  That did seem to  help.  I usually fill mine during the week full in the morning and then again at night.  Now that is a little warmer I have been filling it about 3/4 full.  I looked today at my air box and everything seem good and solid.  I did not see any signs of metal problems.  When I shut down this spring I will pull the blower off and see how things look.
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Gilford NH

Scott7m

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Re: ProFab has some issues!
« Reply #14 on: March 09, 2014, 09:36:02 PM »

Good idea to inspect everything once a year if you can
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Dealer for:  Heatmaster, Empyre, Earth, Ridgewood, and Woodmaster outdoor furnaces
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