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[Scott7m]

A truck, trailer, squealing tires, a dukes of hazard style slide job into there parking lot, jump out like roscoe and raise some hell ..........

Well..  That was kind of a joke but not entirely, if you had the time and couldn't get no action showing up may help, at least you could confront them directly...   But then again I'd sure hate to load my stove up, drive 7 hours and still not get anything done

Bottom line, it's a horrible situation....   

[gandgracing]

I bit the bullet and had it fixed right by a local welder.  I did away with the inspection plate on top and made the vent come out the top.  I also ran the return lines to the front of the stove.

[yoderheating]

The return lines moved forward and the moved vent would seem like they would help a lot.

[rugerman]

if I have to do all that // there will be another stove in its place  guess I should of been on this site  along time ago  wouldn't be in this situation   /////   it wasn't the price that sold me //    I thot  it looked descent at the time   wow was I wrong

[Steinacher Sales]

rugerman, where are you located and who is your dealer?

[andyhowardcity]

Perhaps send them the welding bill now and see what happens?

[rugerman]

here we go they picked up 3 weeks ago come Friday  /// said a 3 week turn around //now no one can answer my question on win it will be done   because no one will return  emails now      what a mess

[Scott7m]

here we go they picked up 3 weeks ago come Friday  /// said a 3 week turn around //now no one can answer my question on win it will be done   because no one will return  emails now      what a mess

Keep us posted

[doow14]

Rugerman, was your stove fired or sittin idle when it started leaking?Do you know where the leak was.Just wanderin if it blew out bad or just started too trickle.

[slimjim]

Rugerman, as I have posted here before, first I would send them the info on this thread as to make them aware of the conversations here about thier product, second I would try to be patient as most of the manufacturers are very busy right now with production, not saying that it's right but they are going to make production thier priority right now, Third I would contact them again and ask if in thier opinion you may have done something to avoid the problem, It is always easier to come to a compromise than to get immediate responses by yelling that thier product is a piece of crap, that will just get you hung up on and nobody will be in a hurry to help you, If you are truly in a hurry, I would suggest installing another brand with good references and follow the warranty, educate yourself before you buy.

[rugerman]

finally a reply   couple of weeks more///   we will see don't believe I will see it by Christmas//// that s bull !!!!!!!!!!!! // guess I will wait and see will be colder than what evever by then// been working on this since early summer //// not made of money just cant go out and buy another one this one was only 5 yrs old  would you be in a hurry if winter was coming on

[slimjim]

Yes Rugerman I would not be at all happy, what does your local dealer have to say, I know that we have dropped a used boiler or two off to get our customers through until we got thiers repaired, that may be another avenue.

[rugerman]

working with the plant at salem /////  the person I dealt with is no longer there///  thinking of taking out a loan purchase another stove //////  maybe  //// just don't want to get hooked again

[slimjim]

just out of curiosity, what did you pay for the unit, did it pay for itself yet, what will it be worth repaired.

[rugerman]

here we go last week of them working on my leaking stove suppose to be done this week   ///  now it will probly be some other excuse  email today asking for an update bet I get no response  from that we will see