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Author Topic: Damper % OFF  (Read 2450 times)

Dillon1630

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Damper % OFF
« on: January 08, 2018, 07:14:53 AM »
Noticed a few days ago that my control panel reads "Damper % OFF" all the time.  The damper is working fine, but the digital screen never changes.  Anyone have this problem??
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hondaracer2oo4

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Re: Damper % OFF
« Reply #1 on: January 08, 2018, 07:44:28 AM »
Call your dealer.
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tinfoilhat2020

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Re: Damper % OFF
« Reply #2 on: January 08, 2018, 09:28:51 AM »
Yes I will call your dealer immediately and let him know what is going on either that or call the manufacturer directly
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Dillon1630

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Re: Damper % OFF
« Reply #3 on: January 08, 2018, 12:39:51 PM »
I powered it off and back on and it is working for now.  Maybe just a glitch.
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hondaracer2oo4

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Re: Damper % OFF
« Reply #4 on: January 08, 2018, 01:59:02 PM »
Maybe, I would let your dealer know and also the manufacturer. Are you still within the 1 year warranty on electronics?
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E Yoder

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Re: Damper % OFF
« Reply #5 on: January 08, 2018, 02:34:55 PM »
Is the damper motor disc stuck shut? On the last year or two's models the control shows the actual position of the damper.
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Dillon1630

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Re: Damper % OFF
« Reply #6 on: January 08, 2018, 03:12:46 PM »
Yes, I'm still within the one year warranty.  The damper was not stuck, although it has stuck before.  It was 100% open when I checked it but the control panel was showing OFF.  I watched it all day and it was moving correctly and the monitor always read OFF.  When I did the restart, it starting working again.  I will watch it for a few days and also call my dealer.  I have already called about the damper sticking, but it only did it twice early on and has not stuck since.  It shows a little bit of creosote on the plate, but not much.  I'm not sure how much is considered a problem.  It's a 2017 model and I was told it was made after the updates had been made to the damper.  It's too cold to take it apart now and check.
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E Yoder

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Re: Damper % OFF
« Reply #7 on: January 08, 2018, 03:23:39 PM »
Hmm... Sounds like a glitch in the control then. ? Weird.
I have had a few 2017 models stick early on this fall when they were idling a lot. Cold weather cured that. I'd take the disc off and scrape it once a year just to be safe.
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HeatMaster dealer serving southwest VA.
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