Outdoor Wood Furnace Info

Outdoor Furnaces - Manufacturers with NON EPA-Certified Models Only => Wood Doctor => Topic started by: Arthur Turple on November 12, 2010, 02:03:16 PM

Title: Truth about Wood Doctor by president
Post by: Arthur Turple on November 12, 2010, 02:03:16 PM
Registration Agreement
You agree, through your use of this forum, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, adult material, or otherwise in violation of any International or United States Federal law
 
Your registration says no defamatory talk, but you continue to encourage it by allowing accusations and lies to run wild.

I am not, nor have I ever been the owner, nor part owner, of Hawkens Energy, nor Global Hydronics.  I should not be listed as such.
My only connection to Global Hydronics was about 8 years ago we sold 34 of their furnaces as a low cost stainless furnace, and before that we sold some Pacific Western furnaces from Glen Rawlings of Atticokan, Ontario.  These were built by Convey All manufacturing which started Global Hydronics.  Both companies have the same owner Bob Toad, of Winkler MB.  Global Hydronics also manufactured the Hawkens furnaces until recently.

The “My Leaky Wood Doctor” is a Global Hydronic furnace.  It is green and it has Global Hydronics on the certification and labels.   The customer saw the furnace before purchase.  He purchased a smaller Global and we gave him a larger Global at no extra cost.  Then it also failed.  We even ended out paying for the welder. 
 
I am the owner and president of Outside Heating Systems Ltd, which owns the Wood Doctor furnace.
I live in Truro, NS with my wife Jean.
Our office is in Truro, NS Canada.
Our manufacturing was at Silverwinds Metals in MB, Canada and also Fordham in SD.
Silverwinds Metals Box 159, Spirling, MB R0G 2M0  They now call our furnace a Polar Furnace.
Silverwinds Hutterite Colony signed a 5 year warranty with Outside Heating Systems Ltd to repair all Wood Doctors.
Their phone number is 204-626-3485 or 204-626-3381  or  204-750-1011  fax 204-626-3326
zacksr@silverwindsmetals.com  or zacksr@polarfurnace.com
 
I suspect that most of the comments are made by competitors, and may even include your company.  Why else would you start this forum?

Racist comments calling me a Morman, and a German are lies.  I am a Canadian as were my father and grandfather.  My great grandfather immigrated from Germany.  He was a minister in Halifax, NS.  My father was a minister, and I am a spirit filled Christian.
 
Comments linking me to all other outdoor furnace companies ownership is not true, although I wish it were.  My wealth has been greatly exaggerated.
 
The deception that calls himself "classaction" has been steadily dripping lies all over the internet, and is without a doubt a competitor which may also mean a member of this forum management.  Please reveal his IP address. 
 
Also "Fishhunter" appears to also be "classaction"  Check out the dates and times he was on your forum.  His deception is sloppy as his times match "classaction".

I now suspect that they are both John Hardy, of Nova Scotia. Canada. 
There is one person in particular who has been spreading lies about me, my family, my partners, and the company   He shows a picture or takes a fact and adds a lie to it to make the lie appear like the truth.  He goes by the handle of Hawken.   
I have even watched him do this before. 
Hawken real name is John Hardy. 
John is from Nova Scotia, Canada and was born in Amherst.
John hides under a few different handles. 

The Hawkin picture is also a fake.
John's life is a failure and he blames everyone else.
John Hardy suffers from Narcissism.
 
I did not answer any BBB inquiries in 2011 while in the middle of the battle with Silverwinds Hutterite Colony Hostile attack to get my distribution.  Things got really messy as we were not able to get furnaces.  Everything crashed in Nov 2011.

I own a few websites that help our internet ranking.  I am personally listed on both companies and websites.  My personal cell phone is 207-745-0854.  My home number is 902-893-3336.
Does the president of any other outdoor furnaces company make his own personal cell phone and home number available?
 
From spring 2011 to spring 2012, I went through the roughest year of my life.  Silverwinds Hutterite Colonystopped supplying HE8000 after we had sold a number, and then later stopped supplying all furnaces for awhile, but always told us that they would eventually build them.  At the end we managed to get one tractor trailer load of furnaces out before the credit card companies recalled all credit card payments.  The whole company crashed.

There are still a few people that have not received their furnace.
These orders will be taken care of.  They will receive a furnace.  It will be a better one.

I was approached by a few manufacturers that heard what had happened and wanted to help.  This was appreciated, but I was not mentally able to step back into the fray at the time.  I am ready now!

Some of the things said on the internet were true. 
We were way behind in deliveries all summer, mostly because they were not available.
When we crashed there were some undelivered furnaces.  They will be delivered soon.

THERE IS AN ANSWER TO THIS STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website by May 1, 2012.
Arthur Turple, pres.
Wood Doctor

 

Title: Re: Truth about Wood Doctor by president
Post by: 603doug on November 12, 2010, 02:38:36 PM
I have a wd10000 and so far it has run 3 years 24/7 and the only issue I had the damper actuator went this fall but that is a honeywell product. Its well built and it heats 2 building just toasty.
Title: Re: Truth about Wood Doctor by president
Post by: willieG on November 12, 2010, 05:44:49 PM
arthur.thanks for setting everyone (including me) straight. I have never intentionally bashed any stove manufacturer other than i don't believe most warranties are much good (so i try not to comment on them in any furnace forum other then the general forum) and i thank you for  yoru information as i was (falsely) under the impression that pacific western and wood doctor were the same stove. I t was told to me that pacific western closed up over too many warranty issues and then reopened as wood doctor and i believed this as the pacific western dealer in my area all of a sudden had 20 wood doctor models in his yard along side his remaining pacific westerns.

thanks again for setting me straight with your open letter to the forum.
Title: Re: Truth about Wood Doctor by president
Post by: willieG on November 13, 2010, 05:32:55 PM
arthur, i was trying to look up some infor about yor 30 year warranty on the wood doctor site, i can find none? why is that. would you care to elaberate on the warranty. it says 30 years on the boiler plate, does that mean on the welds also? do you warranty no leaks in the complete stove for 30 years or is this warranty also pro rated and if so at what percent and nubmer of years for each percent?

i wish each of the dealers for different models of stoves would come on the  forum pertaining to their stove and state the true warranty facts of their stoves. It appears that most (if not all) manufacturers seem to word their warranties with loop holes that let them out of repairs. I knew a fellow that had a pacific western, seam in water jacket let loose in year 2, his warranty after fighting for a month was they supplied a patch (a piece of 1/8 plate and he had to pay me to weld it on teh stove. I would say that warranty was worthless.

arthur i am not bashing you but giving you a  chance to be the first owner to truthfully spell out your warranty for everyone to see and if you are willing to do this i would challenge all the rest of the owners or agents of your compatition to come forth and do the same. there are many folks who are looking for info coming to this site and there are many horror stories of false warranty claims, give those looking for info before purchasing an OWB some truthful info on the warranty they would get if a problem arose with your product. all it would take to get this rolling would be 1 honest owner. arthur, is that you?
Title: Re: Truth about Wood Doctor by president
Post by: oldchenowth on November 16, 2010, 06:26:28 AM
I have never met Arthur but I have talked to him a few times on the phone.  In my opinion, a very stand up guy!  I did have one problem in particular with my new stove that he had never seen before, he stepped up to the plate IMMEDIATELY to remedy the problem.  Flat out told me most of his business is word of mouth and wanted to make his customers happy.  He did just that.  There are no dealers in Michigan so I had to straight to the source.  I have never  talked directly to the CEO just by requesting it to hte person answering the phones, I did this time. 

My HE5000 is a well built unit that came up to temp within hours, burns less wood than I anticipated, and keeps my always cold wife a toasty 77f.  Honestly, who is crazy enough to post a personal cell # on the web if he won't back up his word?

Expensive?  Maybe, aren't they all?  but $3000 less than I could buy from an other brand dealer near me.  Answered numerous questions that now seem very basic, but always curtious about it.  Probably one of the best investments I have ever made.  I hope you did make a profit on my purchase, Arthur. I am putting money back in my pocket every day it is below 60 outside because of your product. 

My step daughter does hate Arthur though.  This is her first experience stacking wood.  Can't please everyone though, can you?

Thank you Arthur.

Rich Ginther
Portland, MI
Brand new 2010 HE5000 delivered in October, freakin too hot to sleep in November.  But that is my wifes fault.
Title: Re: Truth about Wood Doctor by president
Post by: dirtryder on November 16, 2010, 06:50:04 AM
Hello,
I would just like to chime in on my HE5000 Wood Doctor that I had all last season and this season. I love it. Well built, works perfectly, and as the previous poster said, I too needed a little "instruction" on running it it just right and the company was fantastic. I even have a cell # for Dave......who knows these units inside and out. I have always had pleasant conversations with them and all my questions were about me operating the unit. I would and have recomended the Wood Doctor to some folks near me. You can search this site for other posts I have previously posted on loving my Wood Doctor so you know I didn't do this just to reply to this perticular thread.

Title: Re: Truth about Wood Doctor by president
Post by: hawken on December 24, 2010, 11:11:57 PM
Well I think Arthur will not discuss the warranty as its a SCAM . I looked around and only found this on the NET, Buyer Beware , deal with a Honest company and not a Snake Oil Sales-man , All Germans are the same ! here is the warranty at 25 years , not sure what Scam the 30 year one is ?http://www.hearth.com/econtent/index.php?ACT=24&fid=21&aid=19559_hP5fyMr14pPdjOmtXP4U&board_id=1 (http://www.hearth.com/econtent/index.php?ACT=24&fid=21&aid=19559_hP5fyMr14pPdjOmtXP4U&board_id=1)
Title: Re: Truth about Wood Doctor by president
Post by: hawken on January 11, 2011, 01:43:47 AM
Well looks like Arthur Turple of Wooddoctor  can not say a reply about his warranty as its all over the place as BAD !!!

Goodluck57
Rank: Apprentice
Rating: 96%, 6 Votes
My advise is this: STAY AWAY from Global Hydronics, Bio Heat, Wood Doctor, and Hawken Energy. All negative stuff out there on them. See arboristsite dot com for more information that is being posted search for Hawken Energy, you'll find it. The only real solution is to sue these companies as they have neglected customers for years, over and over again. It has been posted that Hawken Energy uses an "independent" report that claims Hawken is the best in the business, they are not!!! By the looks of it, the owner of Hawken Energy made up this report and is using one of his other business to promote it. This is pathetic.
I say stay away from Global, Bio Heat, and Wood Doctor, as It would seem that Global hydronics makes them all, at least they all look alike, and the warranty complaints on the internet name these companies as being the worst. Hawken Energy once sold Global Hydronics units that they relabeled as their own, but did not tell the costumers this. I guess they even printed a flyer that changed the model numbers, but when you got the unit on your land it was a Global Hydronics and not a Hawken Energy. One or more of these companies is being sued now. Nothing good to say about one of these companies. The whole thread over at arboristsite should be read as it uncovers a lot of information these companies did not want the public to know about.
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Solution 3 posted 10 months ago

class action
Rank: Apprentice
Rating: 94%, 4 Votes
The reason they want you to ship it for repair is so you will forget about it !

You are correct its from Manitoba , its part of a Religious cult colony that is building them , and somehow part of the Rock Church out there, I saw one of the owners in a show in USA in 2009 , he and his buddies were joking about how many they can pump out under different names, all old second class steel . they offer 30 year warranty , I got one of the owners cards, some German guy Arthur Turple from Truro Nova Scotia , he has many names I find.www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com) www.outdoorwoodfurnaces.ca (http://www.outdoorwoodfurnaces.ca) and all owned by Outside Heating Systems Ltd . I think is like this so he can loose on a class action suit !!! so I see he selling all stock as fast as he can and under cut his DEALERS even Wood Doctor !
http://truro.kijiji.ca/c-buy-and-sel...AdIdZ183381387 (http://truro.kijiji.ca/c-buy-and-sel...AdIdZ183381387)

http://truro.kijiji.ca/c-buy-and-sel...AdIdZ183381387 (http://truro.kijiji.ca/c-buy-and-sel...AdIdZ183381387)

watch for Wood Doctor Truro Arthur Turple

Company/Society Name: OUTSIDE HEATING SYSTEM LTD.
Registry ID: 3043598
Type: N.S. Limited Company
Nature Of Business:
Status: Active
Jurisdiction: Nova Scotia
Registered Office: 35 COMMERCIAL STREET, SUITE 101
TRURO NS CANADA B2N 3H9
Mailing Address: 35 COMMERCIAL STREET, SUITE 101
TRURO NS Canada B2N 3H9


PEOPLE



RELATED REGISTRATIONS

This Company ...
THE WOOD DOCTOR Registered     
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class action
10 months ago
firestarter  nova scotia Total Posts: 2 Joined 2009-02-27 I have a Boiler Plate model and it is 6 years old and has started to leak. My furnace was filled with antifreeze to help prevent corrosion, but that was a waist of time. I am being told that ” because I had installed a 8 foot section of chimney, condensation in the smoke pipe and ran down inside the firebox and this contributed to the welds failing(Rusting Out).” They are denying warranty. The warranty on the furnace is only good for 5 years. I saw the classic boiler furnaces a week after I had purchased my Wood Doctor and I thought it was a much better furnace, and now I am sure that I made a mistake. If they offered to give me a new furnace to replace this one I would sell it for as much as I could get for it and buy a Classic Boiler. I know there are allot of dead Wood Doctors www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com) in this area. The furnace worked well up until now, but I was waiting for the past two years for something to go wrong with it after hearing other peoples stories. Reply

class action
10 months ago
Burning Chunk  Nova Scotia, CanadaTotal Posts: 35Joined 2009-01-23 What a farce . . . yours rusted from the outside-in (inside-out to me would be from the water jacket, out!) and they are denying warranty. Does Wood Doctor say anywhere in the literature they provided to you that there is a limit on the length of pipe you can install and that this may happen if you install too long a piece and they will there-by void your warranty?
Did they convince you to ship your entire boiler to their factory for examination at your expense and then pull this excuse to void your warranty out of their hat?
So, “Now We Know!!”, Wood Doctor’s boiler plate lasts about 6 heating seasons before corroding through and leaking all over the ground and Heavy Duty Stainless Steel can corrode through in less than 3 heating seasons!!
Isn’t that Wood Doctor product just the cat’s meow!
So to add to the confusion that Wood Doctor seems to wallow in . . . is your boiler “Heavy Duty Full Boiler Plate” or did they manage to slip you something they might now describe as “Light Duty Half Boiler Plate” that you didn’t think you had bought from them in the first place?
Wood Doctor is telling me now, that I originally bought a Light Duty Stainless Steel Global Hydronics boiler from them. Funny, how I never heard any of these terms until well after the fact! I know what I bought from them, “A Heavy Duty Stainless Steel Wood Doctor Furnace!”
It’s like they’re trying to say, “You bought our cheap product and got what you paid for! What did you expect, Dah!”
Leaky :down:
Reply

class action
10 months ago
firestarter nova scotiaTotal Posts: 2Joined 2009-02-27 I can’t find the literature that came with the furnace when I bought it, I will look for it soon. But I have a friend with the same set up and he isn’t having any problems (YET). They told me that my furnace only had a 5 year FULL warranty and I’m not sure what the replacement warranty is , 30 year warranty is a SCAM ! , I have to talk to them again. It’s not like I purchased there cheapest model. I paid almost $10 000 CASH for the furnace, its a big one.
What I am planning to do is to get a welder down and cut the thing wide open and perform the repairs and I will take some pictures of the thing opened up and then I am going to put it in the Auto Trader for sale as scrap metal. Free advertising for them, I will also put it on the net. I was so upset when they screwed me around, I decided that I would have more fun screwing with them and hopefully prevent someone else from making the same mistake that I did. They didn’t even come look at it. I called them when I discovered the problem and it took them almost 3 weeks to get back to me and say they were not going to cover it. It was some Arthur Turple salesman and really sounded strange on the phone like he was working from his truck. Its a real candy *** operation that they are running. I am going to take the furnace right apart and inspect the entire furnace and rebuild it they way they should have built it in the first place. And when it blowes up I will buy a one from Central Boiler. Be aware WOODDOCTOR is No GOOD ! Reply
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Solution 4 posted 1 year ago

alenorm
Rank: Wiz
Rating: 84%, 275 Votes
Usually leaqks comes from two sources one from the vent that may be closed with dirts or from the condensing unit that is building ice and that may need to be cleaned too. open the unit and start it and see where the water coming from does it buid on the bottom and if you can see if you have any dirts...ssometime th ehole is too small see if you can make new one big
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hawken666
17 days ago
Best to Study the warranty , Like WoorDoctor Arthur Turple has a SCAM warranty and refuses to discuss it ! Re: Truth about Wood Doctor by president « Reply #3 on: November 13, 2010, 05:32:55 PM » Quote arthur, i was trying to look up some infor about yor 30 year warranty on the wood doctor site, i can find none? why is that. would you care to elaberate on the warranty. it says 30 years on the boiler plate, does that mean on the welds also? do you warranty no leaks in the complete stove for 30 years or is this warranty also pro rated and if so at what percent and nubmer of years for each percent? i wish each of the dealers for different models of stoves would come on the forum pertaining to their stove and state the true warranty facts of their stoves. It appears that most (if not all) manufacturers seem to word their warranties with loop holes that let them out of repairs. I knew a fellow that had a pacific western, seam in water jacket let loose in year 2, his warranty after fighting for a month was they supplied a patch (a piece of 1/8 plate and he had to pay me to weld it on teh stove. I would say that warranty was worthless. arthur i am not bashing you but giving you a chance to be the first owner to truthfully spell out your warranty for everyone to see and if you are willing to do this i would challenge all the rest of the owners or agents of your compatition to come forth and do the same. there are many folks who are looking for info coming to this site and there are many horror stories of false warranty claims, give those looking for info before purchasing an OWB some truthful info on the warranty they would get if a problem arose with your product. all it would take to get this rolling would be 1 honest owner. arthur, is that you? « Last Edit: November 13, 2010, 05:34:42 PM by willieG » Report to moderator Logged home made OWB (2001) Ontario Canada
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 09, 2011, 06:11:35 AM
Well I think the Wood Doctor can not reply on warranty as he is no longer in business .

PROFILE -  THE WOOD DOCTOR - as of:  2011-04-09 09:01 AM

Business/Organization Name:    THE WOOD DOCTOR
Registry ID:   3012848
Type:    Partnership/Business Name
Nature of Business:    OUTDOOR FURNACE DEALERSHIP
Status:   Revoked for Non-Payment
Jurisdiction:   Nova Scotia
Registered Office:   101 - 35 Commercial Street 
Truro NS Canada B2N 3H9
Mailing Address:    101-35 Commercial Street   
Truro NS Canada B2N 3H9
 
PEOPLE

Name   Position   Civic Address   Mailing Address
ARTHUR TURPLE   Recognized Agent    101-35 Commercial Street
Truro NS B2N 3H9    101-35 Commercial Street
Truro NS B2N 3H9
 
ACTIVITIES

Activity   Date
Revoked for Non-Payment   2010-12-06
Title: Re: Truth about Wood Doctor by president
Post by: artbaldoni on April 10, 2011, 05:44:02 PM
I have no dog in this fight. I did, however, notice that your signature does not list any Wood Doctor Boiler.

I looked at the WD units and thought they looked decent but after reading all the bad reports on many different sites I chose a different product. I tjust seems to me that there is either some truth to the reports or a few people are really out to get the Wood Doctor.  :bag:
Title: Re: Truth about Wood Doctor by president
Post by: RSI on April 10, 2011, 06:32:04 PM
This is very interesting.
I am still confused about what Canadian boilers are made by who. I also assumed that they a lot of them came from the same factory because they all are made almost the same. Some of the things that stick out are the legs, hook on the roof, name plate on the side just below the roof, control box, chimney, bypass etc.
If they are completely different manufacturers then why do they do so many things the same?
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 12, 2011, 02:53:50 AM
Marty , My wife's Mother is German and a great Lover so I have no issues here . Maybe you have the wrong meaning , I simply said  "I Think"  This was after reading the challenge on the post by willieG   to the owner Arthur to explain his 30 year warranty , I too have looked at buying a unit for next year , but after I did some post reading and a simple search I found out that his Company has been Revoked for NON Payment , was easy to find
 https://rjsc.gov.ns.ca/rjsc/ (https://rjsc.gov.ns.ca/rjsc/)  search Data base under Wood Doctor !

Now while someone maybe answering the telephone and even deliver a Furnace , I would sure bet that the 30 Year warranty is by by . If there is no company there to look after the warranty what good is it if its a 1 year or 30 year ? Just my opinion only.

And willieG Member http://outdoorwoodfurnaceinfo.com/forum/index.php?topic=714.0 (http://outdoorwoodfurnaceinfo.com/forum/index.php?topic=714.0)
"arthur i am not bashing you but giving you a  chance to be the first owner to truthfully spell out your warranty for everyone to see and if you are willing to do this i would challenge all the rest of the owners or agents of your compatition to come forth and do the same. there are many folks who are looking for info coming to this site and there are many horror stories of false warranty claims, give those looking for info before purchasing an OWB some truthful info on the warranty they would get if a problem arose with your product. all it would take to get this rolling would be 1 honest owner. arthur, is that you?
« Last Edit: November 13, 2010, 05:34:42 PM by willieG "


Seems like the Owner is not interested to even reply about the Warranty in November 13/2011 and in December 2010 his Company is Revoked for NON Payment !! , Just saying looks BAD !!!!!!

 :pic:
https://rjsc.gov.ns.ca/rjsc/search/viewProfile.do (https://rjsc.gov.ns.ca/rjsc/search/viewProfile.do)
PROFILE -  THE WOOD DOCTOR - as of:  2011-04-12 05:41 AM

Business/Organization Name:    THE WOOD DOCTOR
Registry ID:   3012848
Type:    Partnership/Business Name
Nature of Business:    OUTDOOR FURNACE DEALERSHIP
Status:   Revoked for Non-Payment
Jurisdiction:   Nova Scotia
Registered Office:   101 - 35 Commercial Street 
Truro NS Canada B2N 3H9
Mailing Address:    101-35 Commercial Street   
Truro NS Canada B2N 3H9
 
PEOPLE

Name   Position   Civic Address   Mailing Address
ARTHUR TURPLE   Recognized Agent    101-35 Commercial Street
Truro NS B2N 3H9    101-35 Commercial Street
Truro NS B2N 3H9
 
Activity   Date
Revoked for Non-Payment   2010-12-06
Annual Renewal   2009-09-04
Renewal Information Update   2009-03-20
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 13, 2011, 02:23:45 AM
After reading all the warranty info from Hawken also it seems same as the rest. Maybe its better to build your own ?
Title: Re: Truth about Wood Doctor by president
Post by: oldchenowth on April 14, 2011, 10:55:28 AM
I bought a WD 5000 in October last year so I am locked in no matter what the warranty and life expectancy turns out to be.  I have to say that some of the "official" looking info in above posts has me a little concerned with my furnace.  As of this day I am quite happy with my stove.  I, too, have had some minor issues. One absolutely Wood Doctors doing (fixed at their cost) and some mine (damp wood seems to clog up the exhaust fan and lock it up).  As for the rusting out problem..... would a light weight oil work in place of water?  wouldn't that keep corrosion to a minimum (at least on the inside)?  Just a thought to try and spearhead any future problems.
Title: Re: Truth about Wood Doctor by president
Post by: RSI on April 14, 2011, 11:04:18 AM
Do you mean filling the water jacket with oil? If you do that, I wouldn't want to be around that thing if it started to leak into the firebox with a hot fire going. Even if it didn't leak, there would be flammable fumes coming out of the overflow.
Just use a good water treatment and make sure there is enough concentration at all times. Keeping the firebox clean helps also. Damp ashes are very corrosive.
Title: Re: Truth about Wood Doctor by president
Post by: Ridgekid on April 14, 2011, 11:14:16 AM
I hope you were thinking one thing and typing another! I agree with RSI, don't put oil in the water jacket. If you keep the water jacket properly filled and the water treated I wouldn't think you would have any issues.

As far as oil in the firebox.... CB does recommend after cleaning for the season to apply a light coating of oil.
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 16, 2011, 06:50:01 AM
You maybe correct but I decided to check BBB and their rating has been removed to Not Rated as of March 2011. Due to having a NoN registered business. Interesting that of all the claims were over warranty and the Wood Doctor refuse to fix until handeled by BBB. Then they fixed it. But with a company name now on the warrantys and no longer registered or having BBB everyone in out of luck!

BBB BUSINESS REVIEW

Wood Doctor
Phone: (902) 895-6663Fax: (902) 895-813135 Commercial Street, Suite 101, Truro, NS B2N 3H9Send email to Wood Doctorhttp://www.wooddoctor.com

On a scale of A+ to F BBB Ratings System Overview
BBB Accreditation
On 03/31/2011 the accreditation was suspended due to The matter will be reviewed by BBB's Board of Directors at its next meeting.

http://www.bbb.org/maritime-provinces/business-reviews/heating-contractors/wood-doctor-in-truro-ns-15972/print (http://www.bbb.org/maritime-provinces/business-reviews/heating-contractors/wood-doctor-in-truro-ns-15972/print)
Title: Re: Truth about Wood Doctor by president
Post by: Jcl on April 16, 2011, 10:34:27 PM
You maybe correct but I decided to check BBB and their rating has been removed to Not Rated as of March 2011. Due to having a NoN registered business. Interesting that of all the claims were over warranty and the Wood Doctor refuse to fix until handeled by BBB. Then they fixed it. But with a company name now on the warrantys and no longer registered or having BBB everyone in out of luck!

BBB BUSINESS REVIEW

Wood Doctor
Phone: (902) 895-6663Fax: (902) 895-813135 Commercial Street, Suite 101, Truro, NS B2N 3H9Send email to Wood Doctorhttp://www.wooddoctor.com

On a scale of A+ to F BBB Ratings System Overview
BBB Accreditation
On 03/31/2011 the accreditation was suspended due to The matter will be reviewed by BBB's Board of Directors at its next meeting.

http://www.bbb.org/maritime-provinces/business-reviews/heating-contractors/wood-doctor-in-truro-ns-15972/print (http://www.bbb.org/maritime-provinces/business-reviews/heating-contractors/wood-doctor-in-truro-ns-15972/print)

Ok 4 complaints.  3 where taken care of owners never recontacted BBB after repairs made.     only one owner was still unhappy after repairs.   How many stoves have they made and only 4 complaints??     If you don't like the company don't buy a wood doctor stove.  i just ordered 2    a HE 5000 and HE8000 
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 17, 2011, 12:03:58 AM
Sorry you missed the point. I was only refering to the name Wood Doctor is no longer a registered business name and also the BBB has removed their Rating due to the situation of a closed company !

However is you bought 2 new ones great. Wonder what name is on the warranty ? As the original name is no longer valid as per indication from government registry. 

As for only 4 complaints that's not bad. However industry history shows that when selling through a franchise dealer network only 2% ever make it to the BBB in a foreign country. And that rating was BBB maritimes Nova Scotia only.

I am just saying !  You bought from a non registered company. Much like a flea market purchase !

Not for me !
Title: Re: Truth about Wood Doctor by president
Post by: Arthur Turple on April 17, 2011, 01:23:38 AM
More Truth about Wood Doctor by President.
Lets clear up a few facts.

Most warranties are written to protect the manufacturer.  We are no exception.  Our warranty is not perfect.  It covers electrical parts for 1 year.  It covers 100% of repairs for 5 years.  It has a limited prorated replacement warranty for 30 years.  This is much like a tire or battery.  In 30 years it is still worth 25%.  Still it is possibly the best warranty on the market.   We certainly apeared to have a tough furnace.

Wood Doctor furnaces were manufactured by Silverwinds Hutterite Colony, of Box 159, Sperling, MB R0G 2M0
Wood Doctor is a product owned by Outside Heating Systems Ltd.  The attack that Classaction put in to insinuate that we are going out of business was untrue.  The $50. annual renewal was overlooked as we are in the process of moving corporate headquarters to Virginia.  I thought this would enable us to better serve our customers and dealers.
This did not work out.  November 2011 we crashed.  Silverwinds Hutterite Colony did a Hostile takeover of part of our distribution and stopped supplying us with furnces.  They also stopped honoring their warranty. 
All Wood Doctor furnaces were covered during the first 5 years by Silverwinds.  They are now calling the Wood Doctor a "Polar Furnace".
visit www.wooddoctor.com (http://www.wooddoctor.com) to see warranty.

As of May 1, 2012 we will be online with a new furnace.  We will continue to honor all warranty after the 5 year promissed by Silverwinds.

Classaction, alias bankrupt, has never owned a Wood Doctor furnace.  John H-r-y is from Nova Scotia, Canada.  We were involved in another business.  I forgive him for the unjustified attacks.  May he find the forgiveness and peace of Jesus Christ as his personal Lord and Savior.

The arborist site is owned by the competition.  The arborist site will not allow me to post a rebuttal to their trash.  It should only take an intelligent person 20 minutes to determine that everyone is trashed but their 2 stoves, that will wash the dishes, clean the house, and even make love to them at night. 

It is amazing how small people will hide and trash others, but are terrified to give out their real identity.  They know if they were to give out fraudulent information using their real names, they would be held accountable.  In no time people would know that they are lying.  They would be disgraced. 
I am not afraid to identify myself. 
I am not perfect.  Sometimes I mess up big time.  Some times I even have an attitude.  Thank God, most of the time I do the right thing.
My cell number is 207-745-0854.  My home is 902-893-3336.   

Some of the things said on the internet were true. 
We were way behind in deliveries all summer 2011, mostly because they were not available.
When we crashed there were some undelivered furnaces.  They will be delivered soon with a better furnace.

THERE IS AN ANSWER TO THIS STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website by May1, 2012.
Arthur Turple, pres.
Wood Doctor

Arthur Turple, pres.
Wood Doctor
Title: Re: Truth about Wood Doctor by president
Post by: willieG on April 17, 2011, 05:30:19 PM
arthur. i don't think the owner of this site will ever censor a rebutal on this forum.

i think it is great that you have shown up here to post some of your information. let me ask a question or two if i may

1st one. you say you sold a few other brands of stoves at one time (i think you said global and pacific western and of course wood doctor?)  so that leads me to my original first question...did you then  build any of these stoves and do you now build any of the stoves you sell?

question 2-  In your warranty, if i were to buy a wood doctor and God forbid (as you seem to be a believer ) a leak should ever occur in the first year or two (i think i read it was full warranty for five years) would you or could you (by wording in your warranty) demand that i ship, at my cost, my stove all the way across a province or two to your office for you to investagate my problem and then if you felt it was not a warranty issue i would have to pay for my stove to be shipped back to my home? and if it was a warrnaty issue would you repair my stove and pay the shipping back to me or am i out the round trip shipping of the unit (this question seems never to get a direct answer at any shows i have been to)

also i would say to you about censorship. i don't think the owner of this site would censor you (or anyone else) if you wish to offer rebutals to posts from another site that you say won't let you, perhaps you should cut and paste them here (as i know many of the members here are also members on that site)  and you could offer your rebutals here. personally i don't have any kind of hidden agenda or niether do i care if you are german or american or candian, or your religous beliefs. i am just interested in getting all the best information about OWB  on this site as it is one of the best that currently  offers a lot of first hand knowledge about these stoves and provides a lot of folks with information they are looking for when they are investigating their decission on how to best heat their home.
Title: Re: Truth about Wood Doctor by president
Post by: oldchenowth on April 17, 2011, 07:23:54 PM
Arthur,
I would like to say I appreciate your getting on here and posting.  I do not normally read about other manufacturers from the list provided, just the general stuff and WD, as I own one as of last October.  I would ask that you answer WillieG's question about shipping the whole stove back to the factory for warranty work and who covers what.  I hope to NEVER use your warranty, personally.  But clarification would be nice.  I will say I am happy with my burner this season.  Wish it warm up so I did not have to use it anymore this year, but I am happy with its performance.  If you are ever in Michigan and near me stop in for a coffee.  I'm in your customer list.

From a fellow German Christian
Vielen Dank und Gott segne
(Thank you and God bless)

Rich Ginther

I Googled it, I can't speak a lick of German.
Title: Re: Truth about Wood Doctor by president
Post by: dirtryder on April 18, 2011, 06:47:54 AM
Just a little side note on the BBB........here is just one of several news reports on them......if you PAY they will PLAY....not worth the ratings they give out.

http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843&page=1 (http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843&page=1)
Title: Re: Truth about Wood Doctor by president
Post by: NewToIt on April 18, 2011, 07:50:23 AM
Hi all.

I sent an email to Arthur last week about this "situation", and he was nice enough to personally respond rather quickly to me.  He told me that same thing that is in his post above.  I was waiting to see if he would come on here to clear things up himself, before I forwarded the info to all of you.

So, Arthur, I'm glad you found the time to say it to this community, so I didn't have to.......  only because it's always better to hear it first-hand.

Mark W.

Title: Re: Truth about Wood Doctor by president
Post by: Arthur Turple on April 20, 2011, 12:49:21 PM
answers by pres of Wood Doctor
The only customers that were ever asked to pay freight back to factory were Global Hydronics later in their warranty.  Initially Global was good at honoring their warranty.  My only complaint had been that they built them out of thin 409 stainless.  It would not stand up.  They corroded fast.  Sometimes in one season.  In the early years Global just provided a new furnace.  Then when the replacement furnace failed they started to get tough.    The last couple of years they have been demanding that customers send them back and they wanted to send them a new welded old reconditioned furnace.  That was not acceptable.
It has been tough to work through.  The time is almost over.
We have never demanded that any customer pay to send back a boiler plate furnace.
We have asked for a customer pay feight one way to receive a brand new furnace.
We have only asked for electrical parts such as blowers, aquastat, or silenoids to be sent back for us to turn in for replacement.
Arthur Turple, pres.
Wood Doctor
Title: Re: Truth about Wood Doctor by president
Post by: yoderheating on April 21, 2011, 05:49:15 AM
 I find it interesting you are moving into Va. I live several hours away from Farmville and have never seen one of your furnaces either at a home or on display. Are you moving here because you expect this market to grow or is it already a good market for you?
Title: Re: Truth about Wood Doctor by president
Post by: 603doug on April 23, 2011, 07:45:17 PM
As I have stated in other posts in the forum my wd10000 performs well heating 2 building for the past 3 and half years. A friend of mine has a wood doctor who also is very pleased with the performance. I have dealt with the staff a couple of times for different things and service has been great. I had to replace a couple of firebricks in mine but we run 24/7 year round so we are in a conventional 7th or more heating season. But that said I know folks who have central boiler, aqua therm and a couple of other makes and all are pleased.
Part that sucks it burns wood_cutting,splitting,hauling,stacking,taxes on land, 20,000 dollars of equipment to process_second thought oil is cheaper ;)
Title: Re: Truth about Wood Doctor by president
Post by: bankrupt on April 24, 2011, 03:02:40 AM
Well I stand corrected. It seems the Wood Doctor came to the table and answered all the questions. I seem to have confused his information with another manufacture Hawken Energy.  And Global. There was a huge blog at www.arboristsite.com (http://www.arboristsite.com) and a law suite by a HwakenGlobalYUK person. But was removed by the owner. Hawken is the reseller company and Not a manufacture.

Wood Doctor is a manufacture and looks like moving his manufacturing facilitys to Virginia. Nice to see a company come to us in USA and invest. We need the jobs.

Arthur how many jobs will be developed in this relocation. I see why the company was not registered as its being moved. I see you are the only approved furnace in many states for emmissions also.
Title: Re: Truth about Wood Doctor by president
Post by: Hwp3397 on June 12, 2011, 03:45:16 PM
POSTED BY FRANK GAMBARDELLA:   Stumbled into this forum. Wanted to say I trust Arthur Turple and his son John. I have dealt with Pacific Western and Wooddoctor. I have had little problems. Cosmetic.  Arthur Turple told me 6 months ago about new factory in Virginia.  I look forward to it. I used to drive to Baltimore for Dishnetwork satellite products. So it will be  on to Virginia.  Sad we had this recession hit end of 2008. I look forward to New York State approving Wooddoctor  products and going forward.  Arthur Turple is good with his WORD.  You don't have to  doubt him.
Frank Gambardella Oneonta,Milford;New York.6-12-11
Title: Re: Truth about Wood Doctor by president
Post by: HappyCmpr on November 03, 2011, 06:54:29 AM
Arthur appears to be good to his word if he doesn't owe you money.  Won't take calls, won't open emails.   Never gotten a return phone call unless it's to order something from him.  Going the other way, straight line of lies.  Never seen anything like it in my life.
Title: Re: Truth about Wood Doctor by president
Post by: xstream on November 04, 2011, 10:31:41 AM
OUTSIDE HEATING OWES OUR COMPANY OVER $20,000 IN FREIGHT CHARGES, THEY WILL NOT RETURN ANY PHONE CALLS OR EMAILS, I WORKED MOSTLY WITH HIS SON JOHN WHOM WE HAVE NOT BEEN ABLE TO REACH SINCE THE LAST LOAD HE SCAMMED US INTO DELIVERING FOR HIM. I WAS ABLE TO REACH SOMEONE NAMED MIKE IN VA ON MONDAY USEING THE OLD 902-895-6663 PHONE#, HOWEVER MIKE SAID ARTHUR IS OUT OF THE COUNTRY AND CALLS WERE FORWARDED TO HIM, HE CLAIMED HE KNOWS NOTHING ABOUT THESE OUTSTANDING BILLS, HOWEVER I WOULD LIKE TO POINT OUT HE ALSO TOLD ME HE WOULD PHONE ME BACK AND HAS NOT DONE SO, HE IS ALSO NOT TAKING OUR CALLS NOW, THIS LEADS US TO BELIEVE THAT HE WAS INDEED AWARE. I HAVE REPEATEDLY TRIED JOHN'S # 877-770-8778, IT SEEMS TO HAVE BEEN DISCONNECTED NOW, TRIED ARTHURS CELL# 207-745-0854 NO ANSWER MACHINE FULL. ALSO HAVE TRIED HIS HOME NUMBER AND LEFT MESSAGES 902-893-3336. WHEN I FIRST CONTACTED JOHN AT 902-895-6663 AND 877-770-8778 REGARDING PAYMENT STATUS, JOHN PRETENDED HE HARDLY KNEW ARTHUR MUCH LESS THAT THEY WERE A FATHER SON CON TEAM.
Title: Re: Truth about Wood Doctor by president
Post by: Bull on November 04, 2011, 08:21:32 PM
This doesn't sound good
Title: Re: Truth about Wood Doctor by president
Post by: willieG on November 04, 2011, 08:55:50 PM
OUTSIDE HEATING OWES OUR COMPANY OVER $20,000 IN FREIGHT CHARGES, THEY WILL NOT RETURN ANY PHONE CALLS OR EMAILS, I WORKED MOSTLY WITH HIS SON JOHN WHOM WE HAVE NOT BEEN ABLE TO REACH SINCE THE LAST LOAD HE SCAMMED US INTO DELIVERING FOR HIM. I WAS ABLE TO REACH SOMEONE NAMED MIKE IN VA ON MONDAY USEING THE OLD 902-895-6663 PHONE#, HOWEVER MIKE SAID ARTHUR IS OUT OF THE COUNTRY AND CALLS WERE FORWARDED TO HIM, HE CLAIMED HE KNOWS NOTHING ABOUT THESE OUTSTANDING BILLS, HOWEVER I WOULD LIKE TO POINT OUT HE ALSO TOLD ME HE WOULD PHONE ME BACK AND HAS NOT DONE SO, HE IS ALSO NOT TAKING OUR CALLS NOW, THIS LEADS US TO BELIEVE THAT HE WAS INDEED AWARE. I HAVE REPEATEDLY TRIED JOHN'S # 877-770-8778, IT SEEMS TO HAVE BEEN DISCONNECTED NOW, TRIED ARTHURS CELL# 207-745-0854 NO ANSWER MACHINE FULL. ALSO HAVE TRIED HIS HOME NUMBER AND LEFT MESSAGES 902-893-3336. WHEN I FIRST CONTACTED JOHN AT 902-895-6663 AND 877-770-8778 REGARDING PAYMENT STATUS, JOHN PRETENDED HE HARDLY KNEW ARTHUR MUCH LESS THAT THEY WERE A FATHER SON CON TEAM.


TSK TSK Arthur it seems you fooled me earlier with your explanations and helpful info about your company. You are quick to step to the plate when it will ost you nothing but it appears (i will  say appears as this is one side of a story) that you have nothing to say to those whom are trying to collect monies from your company
Title: Re: Truth about Wood Doctor by president
Post by: jrider on November 07, 2011, 10:32:57 AM
Do NOT trust anything Arthur or anyone else working with that company has to say.  If you are able to get through to a live person or at the very least, a voicebox that isn't full, they will tell you anything to get you off the phone.  I ordered a boiler in early August on my credit card.  8 weeks later after many attempts and a few messages I finally heard back from Arthur who said my boiler would be on a truck in a few days and I should be hearing from the driver within 5-7 days.  I still haven't heard anything from anyone!  After day 8 I called and spoke to someone who took a message to give to Arther, since he was "on the other line".  My message said if I don't hear back from someone, I am filing a dispute with my credit card.  Well here it is November and its in the hands of my credit card company. 
I have talked to a few other people and each one hears a different excuse from Wooddoctor.  Do yourself a favor - STAY AWAY FROM THIS COMPANY!!
Title: Re: Truth about Wood Doctor by president
Post by: HappyCmpr on November 19, 2011, 06:48:17 AM
I've been forced to take legal action against this company since they don't plan to make my boiler.  Too bad they didn't mention that months ago when they required full payment with a promise to "get it to you in 2 weeks".  I have to admit I've never been lied to so pleasantly before.  Arthur's a joy to speak with but he hasn't said a truthful statement all year.  Integrity used to be so important to him if you read his older posts but now he's become a pleasant crook.  Interesting transistion.
Title: Re: Truth about Wood Doctor by president
Post by: oldchenowth on November 19, 2011, 01:00:36 PM
I'm glad I got mine before he turned the corner to crookdom.  Guess my warranty is pretty much worthless now, huh?  Good luck with your efforts to get your money back +.  Reimbursement aint good enough in my opinion.
Title: Re: Truth about Wood Doctor by president
Post by: HappyCmpr on December 10, 2011, 07:04:55 AM
BBB has a new alert on the Wood Doctor site.  "BBB has recently received numerous complaints against this business".  The Wood Doctor address has also changed to Arthur's home address.  Doesn't look good. 
Title: Re: Truth about Wood Doctor by president
Post by: oldchenowth on December 11, 2011, 06:14:19 PM
Doesn't look good to anyone else BUT him it sounds.  Looks as if he is sitting on a pile of cash for the holidays at your expense.  BBB aint the only place for complaints it seems.  Dude won't be able to sell me a pack of gum from now on.
Title: Re: Truth about Wood Doctor by president
Post by: Bull on December 11, 2011, 06:34:03 PM
I think if he owed me that much money I would be on his door step knocking.
Title: Re: Truth about Wood Doctor by president
Post by: HappyCmpr on December 12, 2011, 07:00:55 AM
His doorstep is in Nova Scotia.  Too far for me but the FBI may find it's worth their while.   I don't think I was their first call.
Title: Re: Truth about Wood Doctor by president
Post by: coonsrich@yahoo.com on December 30, 2011, 08:23:53 PM
Waiting now 5 weeks and 2 days for parts to repair 4 year old leaky boiler.  Will get locally so I can heat house before July 4th heating season. 
Title: Re: Truth about Wood Doctor by president
Post by: coonsrich@yahoo.com on January 07, 2012, 07:35:54 AM
Arthur Turple never did come through with with boiler plate to repair my boiler that rusted out after 4 seasons.  Six weeks and 3 days since I spoke to Arthur and he promised to send the materials asap.  So this week I shoped locally purchased the parts, had pieces rolled and cut to shape and the welder is at work now to repair my stove.  I should have heat in the house by evening.  Why did I wait 5 + weeks?  Because I trusted Arthur.  No more, Arthur and Wood Doctor are history, finished. I will send the bills to Arthur but am sure I will never see the money.  Just accepting the fact I was screwed by a Untrusted Company and not much I can do. 
Title: Re: Truth about Wood Doctor by president
Post by: hawken on January 13, 2012, 06:51:39 AM
He is in his home he bought in 2005 in Panama, not sure if he sold or flew his 2 Jets there. but soon he will say the Lord forgave him and you should too
Title: Re: Truth about Wood Doctor by president
Post by: hawken on January 13, 2012, 08:19:57 PM
 :pic:Update tracker

Arthur will be in Kitchener Ontario for a meeting with a investor on opening up a NEW brand of Wood Furnace.
he will later visit Mrs. Goldie Kastelec of Kitchener
Title: Re: Truth about Wood Doctor by president
Post by: hawken on January 17, 2012, 07:02:28 AM
Arthur is Home in Truro NOW. If anyone wants to get their money
Title: Re: Truth about Wood Doctor by president
Post by: Arthur Turple on April 21, 2012, 05:48:19 PM
More Truth about Wood Doctor by President.
Lets clear up a few facts.

Most warranties are written to protect the manufacturer.  We are no exception.  Our warranty is not perfect.  It covers electrical parts for 1 year.  It covers 100% of repairs for 5 years.  It has a limited prorated replacement warranty for 30 years.  This is much like a tire or battery.  In 30 years it is still worth 25%.  Still it is possibly the best warranty on the market.   We certainly apeared to have a tough furnace.

Wood Doctor furnaces were manufactured by Silverwinds Hutterite Colony, of Box 159, Sperling, MB R0G 2M0
Wood Doctor is a product owned by Outside Heating Systems Ltd.  The attack that Classaction put in to insinuate that we are going out of business was untrue.  The $50. annual renewal was overlooked as we are in the process of moving corporate headquarters to Virginia.  I thought this would enable us to better serve our customers and dealers.
This did not work out.  November 2011 we crashed.  Silverwinds Hutterite Colony did a Hostile takeover of part of our distribution and stopped supplying us with furnces.  They also stopped honoring their warranty. 
All Wood Doctor furnaces were covered during the first 5 years by Silverwinds.  They are now calling the Wood Doctor a "Polar Furnace".
visit www.wooddoctor.com (http://www.wooddoctor.com) to see warranty.

As of May 1, 2012 we will be online with a new furnace.  We will continue to honor all warranty after the 5 year promissed by Silverwinds.

Classaction, alias bankrupt, has never owned a Wood Doctor furnace.  John H-r-y is from Nova Scotia, Canada.  We were involved in another business.  I forgive him for the unjustified attacks.  May he find the forgiveness and peace of Jesus Christ as his personal Lord and Savior.

The arborist site is owned by the competition.  The arborist site will not allow me to post a rebuttal to their trash.  It should only take an intelligent person 20 minutes to determine that everyone is trashed but their 2 stoves, that will wash the dishes, clean the house, and even make love to them at night. 

It is amazing how small people will hide and trash others, but are terrified to give out their real identity.  They know if they were to give out fraudulent information using their real names, they would be held accountable.  In no time people would know that they are lying.  They would be disgraced. 
I am not afraid to identify myself. 
I am not perfect.  Sometimes I mess up big time.  Some times I even have an attitude.  Thank God, most of the time I do the right thing.
My cell number is 207-745-0854.  My home is 902-893-3336.   

Some of the things said on the internet were true. 
We were way behind in deliveries all summer 2011, mostly because they were not available.
When we crashed there were some undelivered furnaces.  They will be delivered soon with a better furnace.

THERE IS AN ANSWER TO THIS STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website by May1, 2012.
Arthur Turple, pres.
Wood Doctor

Arthur Turple, pres.
Wood Doctor
Title: Re: Truth about Wood Doctor by president
Post by: thelogboiler on May 02, 2012, 08:29:55 PM

Re: The log boiler
« Reply #2 on: Today at 08:26:01 PM »
QuoteModifyRemove
Wwwgreenhousefurnaces.net  Is aurther turple , Brian nadeau and rick Fulcher of wood doctor all the photos and videos are all stolen from other manufactures they have ripped me off and a green house in Ontario beware they are operating a scam same as wood doctor you will not get a stove until you pay in full than they will not deliver ask for references as they have none

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Title: Re: Truth about Wood Doctor by president
Post by: boilerman on May 05, 2012, 09:42:06 AM
I see Wood Doctor's site is back up and with his new hook. "Outdoor Wood Boilers fail because they are open systems", so their new line of boilers are all pressurized.
I guess this company has never heard of a corrosion inhibitor water treatment that eliminates water jacket corrosion from ever being an issue when used and maintained? There are many respectable OWF companies that have been in business for over 25+ years and they are having few water jacket failures! Thankfully, I don't own a Wood Doctor or know the owner, but based on the recent actions and stories I've read on this company, they should not even be allowed to conduct business here in the U.S. and I certainly hope people don't fall for this garbage. His "cold rolled steel is full of impurities" statement also irks me. Their are many grades and certifications available, perhaps Wood Doctor was buying "cheap low end stuff" that was causing them problems. Now they are pressurized vessel experts? In just a few months they now have pressurized models that are CSA and UL approved? I question that....And who is going to install these pressurized boilers? Their dealers? The home owner? These people have pressurized vessel install or service certifications? Fantastic, a 30 year warranty! How well did their last warranties work out for their customers? Who will honor the new one if they are out of business in 2 years? IMO there are plenty of reputable OWF companies to deal with. Don't risk your hard earned money with a company that is in and out of business to avoid warranty problems and their past failures.
Title: Re: Truth about Wood Doctor by president
Post by: RSI on May 06, 2012, 12:11:58 AM
400 dealer in US and Canada? I really doubt that. If I had been a dealer for them before I certainly would not be anymore.

I wonder what they are doing for safety on them. Next thing we will hear is about pex exploding in people's basements. The pressure capacity on pex drops as the temp rises and pressurizing water allows it to be heated over 212 degrees. The instant steam when it escapes.

All it would take is someone forgetting to close the door and poof.
Title: Re: Truth about Wood Doctor by president
Post by: yoderheating on May 06, 2012, 05:37:58 AM
RSI is correct. PEX isn't designed to be used for pressured steam or anything close to it. Almost sounds like another company that has been set up to make a quick buck and then declare bankruptcy again. I just can't stand people who do this to our industry and give us all a terrible name. 
Title: Re: Truth about Wood Doctor by president
Post by: thelogboiler on May 07, 2012, 06:26:47 AM
There is no dealer network Arthur told me last year he only had 5 dealers left after his national marketing director rick Fulcher told me they had 500 in north America more lies . Look up rick Fulcher ponsi scheme and you will see how this all will end again , corision inhibitor and correct sodium levels are always the best insurance , most of the web sites claiming to sell wood docktor are ulrs owned by aurther Turple he was smart enough to buy as many as he could so he continue to sell wood stoves or pressure boilers for many years under different names
Title: Re: Truth about Wood Doctor by president
Post by: green on May 09, 2012, 09:54:22 AM
Still involved with Rick Fulcher, Brian Nadea as the 3 of them formed Creative Energy Solutions LLC and look at the company info and the fact it was REGISTERED 1 May 12

WHOIS search results for: WOODDOCTORBOILERS.US (Registered)    

   


Registrant ID: DAC2022959
Registrant Name: Arthur Turple
Registrant Organization: Creative Energy Solutions LLC
Registrant Address1: 150 Farmville Lake Rd.
Registrant City: Farmville
Registrant State/Province: VA
Registrant Postal Code: 23901
Registrant Country: United States
Registrant Country Code: US
Registrant Phone Number: +1.8777708778
Registrant Facsimile Number: +1.8777707703
Registrant Email: wooddoctor.arthur@gmail.com
Registrant Application Purpose: P1
Registrant Nexus Category: C21
Administrative Contact ID: DAC2022959
Administrative Contact Name: Arthur Turple
Administrative Contact Organization: Creative Energy Solutions LLC
Administrative Contact Address1: 150 Farmville Lake Rd.
Administrative Contact City: Farmville
Administrative Contact State/Province: VA
Administrative Contact Postal Code: 23901
Administrative Contact Country: United States
Administrative Contact Country Code: US
Administrative Contact Phone Number: +1.8777708778
Administrative Contact Facsimile Number: +1.8777707703
Administrative Contact Email: wooddoctor.arthur@gmail.com
Administrative Application Purpose: P1
Administrative Nexus Category: C21
Billing Contact ID: DAC2022959
Billing Contact Name: Arthur Turple
Billing Contact Organization: Creative Energy Solutions LLC
Billing Contact Address1: 150 Farmville Lake Rd.
Billing Contact City: Farmville
Billing Contact State/Province: VA
Billing Contact Postal Code: 23901
Billing Contact Country: United States
Billing Contact Country Code: US
Billing Contact Phone Number: +1.8777708778
Billing Contact Facsimile Number: +1.8777707703
Billing Contact Email: wooddoctor.arthur@gmail.com
Billing Application Purpose: P1
Billing Nexus Category: C21
Technical Contact ID: DAC2022959
Technical Contact Name: Arthur Turple
Technical Contact Organization: Creative Energy Solutions LLC
Technical Contact Address1: 150 Farmville Lake Rd.
Technical Contact City: Farmville
Technical Contact State/Province: VA
Technical Contact Postal Code: 23901
Technical Contact Country: United States
Technical Contact Country Code: US
Technical Contact Phone Number: +1.8777708778
Technical Contact Facsimile Number: +1.8777707703
Technical Contact Email: wooddoctor.arthur@gmail.com

Domain Registration Date: Tue May 01 00:28:37 GMT 2012
Domain Expiration Date: Tue Apr 30 23:59:59 GMT 2013
Domain Last Updated Date: Tue May 01 19:01:20 GMT 2012