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[jrider]

Arthur,
Maybe if you returned people's calls you would still be in business.  I don't feel one bit sorry for you.  You spoon fed a bunch of people crap and now you have to deal with the consequences.

[oldchenowth]

Thanks Willie and the other mods for not deleting this string of posts.  I, for one, have a $10,000 investment in this thread.  I know others have much more in to it.  I'll take the multiple posts, I can always scroll down.  My WD is my most important winter time investment.  Being I am only two years in to a 30 year warranty that is now null and void, I need to find out how this all plays out and what the other owners are going thru.  Hopefully we can help each other save our obsolete machines and get thirty years from them.  I DO understand the bashing though.  It may not be right, but the frustration level is high.  Please be leanient on the delete button, folks just don't know how else to express it.  This forum is why I bought my burner and it's how I'm steying abreast of keeping it going.  Thank you Phin Phan and the other moderators for continuing the MOST informative site dedicated to wood burners. I mean it!

[hawken]

The New WoodDoctor is soon in production at http://portageandmainboilers.com/ provided Arthur comes up with the deposit for the first 50 Boilers..

[franky]

Hawken, please be specific about your last comment.

[Scott7m]

If he has the money to order 50 then by god he has the money to repay the people he bent over!

[PatrickfromPA]

Aurthur,

I have the WD14000.  What problems should i look out for to see if there are any problems with mine. I am in year 3 of my purchase?

pat

[TheBoiler]

I am surprised that somebody would openly admit to such failings.

Subcontracting is hardly unusual, but it is up to the Contractor to specify what they want and quality check that they are getting it. Asking a subcontractor to do something when convenient? Not checking on the quality of the product supplied?

I tend to be very cynical about warranty's at the best of times, but a 30 year warranty from a shoe string operation that was taking profits from units not actually delivered?

So they were relying on the the sub contractor picking up the first 5 years, where was the money set aside for the next 25? On products they had not inspected and which they had doubts about the quality?

The only issue was not if the company this company was going to fail, only when.

The comment about subcontractor responsibility to the eventual customer seems naive, unless the warranty specifically includes this.

[coonsrich@yahoo.com]

The fact remains, my wood doctor stove failed after 4 years, I got no help from the factory warranty and repaired it myself at a cost of $ 697.  Arthur will you forward the billing I sent to you to the proper channels.  Thanks.  Rich Coons

[coonsrich@yahoo.com]

So Arthur lists a cell phone # but the mailbox is full and no messages can be left.  Nothing has changed Arthur.  You are not keeping the promise you gave me on Nov. 25, 2011 that my stove is under warranty and you would cover it.  Rich Coons

[hawken]

EYE in the Sky in Florida at his 3rd home , as we can see in this picture , Arthur's Cell phone in 1 hand [  13,800.00 € Daytona  Rolex he bought in 2011 with Dave] and a list of people to avoid in the other, But looks like his front  pockets are full of everyone's cash. His email message box has been full for years and you need to be on the accepted caller ID list with CASH in hand.

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[franky]

Hawkin,,please be specific about your reply to the wood doctor being made at portageandmain......with the truth only!
Speak the truth,,where did you get this information from, or did you make it up?

[hawken]

We can only speak of what we hear from Arthurs side of the play Book while raising money for another go around, real or not ? someone would have to ask portage.

[Barrick]

Portage and Main make their own brands of furnaces only and have NO plans to build for anyone else. Hawkens in blowing smoke and did not check this fact. I think he is on a personal vendetta to destroy Arthur instead of resolving our problems with unpaid claims. Perhaps he is working for a rival company.

[franky]

Thats right Barrick,,Hawkin just made this up himself.

Arthur never told him that.
P&M can hardly keep up,  every body is after their good product.

[green]

Funny  heard the same thing by someone very reliable that WD wanted to be made by PM.  Only PM would know for sure.