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Messages - gregory

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Wood Doctor / wood doctor wont honor warranty
« on: September 05, 2012, 07:51:20 PM »
i bought a wood doctor outdoor woodboiler 4 years ago. last winter it burst a leak. i cannot believe how unhelpful they have been. went through all the proper procedures for the warranty, this took several months by the way, just to be lied to.  "aurthur" was never available. but i was finally told that he authorized replacement parts. never received them, never contacted. they do not return my calls or emails. it has been a year now. i dont want this boiler anymore. the website admits that the open air system is no good. does anyone have any idea how i can get my money back? i feel that i was sold a boiler that wood doctor clearly knew was no good. i was sold a bad product with a promise of a 30 year warranty that apparantly does not exist. is a lawyer a waste of time and money?

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