I don't think the dealer can do anything. I have already fixed the problems. Over caulking of the main door, and no insulation on the ash door and top clean out door, won't get me anything. And if you think the company is going to do anything, like send me a couple of stainless steel bolts and a can of paint, I got those issues are fixed. I worked for a company a lot bigger than HeatMaster and a little problem like this is just swept under the rug. I don't blame the dealer in anyway. He can't make it rite with out the company OK. I don't expect him to pay for there mistakes. I been welding for 45 years and was State Certified for the company I worked for. Guess I should have listened to the wife and built my own stove. I though I was getting the top of the line stove, but it looks like I just a left over model that they were just trying to unload before the law changed.