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Author Topic: Great central boiler called  (Read 5977 times)

5050racing

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Great central boiler called
« on: November 20, 2014, 04:47:44 PM »
Just got off the phone they called me from Greenbush,MN. after reading how upset I'm with them,I got my point across about no customer service to talk to.He was great to talk to try to call them if you have some trouble in future?
I spoke to him for 50 min to share my thoughts about dealers stocking the firestar and they may go beyond warrantee ?Shared my thought about the slow ship instead of at least 2nd day or if other dealers had stock of these parts they could work together to help us the customer .My dealer had the firestat on hand Sunshine Tree in N.J THEY ARE THE BEST and doing there best! My firestar should be in Friday hopefully up and burning!!Keep u posted
« Last Edit: November 20, 2014, 04:50:08 PM by 5050racing »
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UPSGuy03

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Re: Great central boiler called
« Reply #1 on: November 21, 2014, 06:03:59 PM »
Yup ! got my e1450 from them this past septmeber. Great People over there!
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Great Meadows New Jersey

fireboss

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Re: Great central boiler called
« Reply #2 on: November 22, 2014, 06:32:02 AM »
Yes they are great  got mine from them 5 years ago and I got my 3 friends to get there's from them
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Sussex county new jersey                                                                   cb 6048 instald may 2010, heating 3000 sq and 15,000 gal pool,sure track dump trailer,35ton splitter,029,ms200,homlite xl

5050racing

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Re: Great central boiler called
« Reply #3 on: November 22, 2014, 03:35:41 PM »
What models do u guys have
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fireboss

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Re: Great central boiler called
« Reply #4 on: November 22, 2014, 06:31:24 PM »
I have the 6048 its posted under our user names!
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Sussex county new jersey                                                                   cb 6048 instald may 2010, heating 3000 sq and 15,000 gal pool,sure track dump trailer,35ton splitter,029,ms200,homlite xl

5050racing

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Re: Great central boiler called
« Reply #5 on: November 23, 2014, 06:25:02 AM »
Sorry
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fireboss

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Re: Great central boiler called
« Reply #6 on: November 23, 2014, 05:15:37 PM »

 No big deal how do you like yours!
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Sussex county new jersey                                                                   cb 6048 instald may 2010, heating 3000 sq and 15,000 gal pool,sure track dump trailer,35ton splitter,029,ms200,homlite xl

5050racing

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Re: Great central boiler called
« Reply #7 on: November 24, 2014, 11:07:09 AM »
Love it
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aries9245

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Re: Great central boiler called
« Reply #8 on: December 08, 2014, 03:27:59 AM »
Did anybody deal with Ray in port jervous...I'm going to talk to him today he's alittle closer by 3 miles than sunshine tree thinking about going for the 6048 myself last chance before spring time laws..
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Joe
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5050racing

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Re: Great central boiler called
« Reply #9 on: December 09, 2014, 04:16:40 PM »
Sunshine knows there stuff and tech guy Dan is very knowledgeable guy!!
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fireboss

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Re: Great central boiler called
« Reply #10 on: December 09, 2014, 05:22:24 PM »
I called him once  and talked to him didn't get a good vibe
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Sussex county new jersey                                                                   cb 6048 instald may 2010, heating 3000 sq and 15,000 gal pool,sure track dump trailer,35ton splitter,029,ms200,homlite xl

UPSGuy03

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Re: Great central boiler called
« Reply #11 on: December 09, 2014, 07:03:20 PM »
I have spoken to almost everyone at Sunshine at one point or another and they are great. I always remember something that was said to me after i got hung up on from one of my bosses years ago. " you never know what is going on on the other end of the phone so dont take it to seriously" my point being when you called Dan he could have been up to his hips in a water filled ditch trying to find and fix a leak and was a bit snippy. i have spoken to him several times and so has my wife and he was always very professional and knowledgeable . great staff there give them another try if you can
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Great Meadows New Jersey

slimjim

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Re: Great central boiler called
« Reply #12 on: December 10, 2014, 03:15:50 AM »
GREAT POST UPSGuy03 :thumbup:
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Wood boiler sales, service and installation for the Northeastern USA.

5050racing

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Re: Great central boiler called
« Reply #13 on: December 10, 2014, 03:43:38 AM »
I think Dan is very busy! I feel in today's world you can't pay two people when one great guy handles it and maybe gets a little busy sometimes all in the same season.Paul and Jeff are busy with the other part of business but will find the time,Paul came to my house before I bought one to access my installation that I did my self no charge PRICELESS UNLESS YOU KNOW IT ALL!! They are hands on guys way better then just a person behind the counter selling!
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aries9245

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Re: Great central boiler called
« Reply #14 on: December 10, 2014, 05:20:17 AM »
Quote from: fireboss on December 09, 2014, 05:22:24 PM
I called him once  and talked to him didn't get a good vibe
j


Who did you go with to buy yours Sunshine?
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Joe
Dodge 5500 dump
Ford f450 dump
Cat 303cr excavator
Cat 246 skid steer
Kubota l4610 tractor
2 sthil farm boss saws
Homemade 4way splitter w/log lift ( the terminator)
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