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[whiteyford1]

Hi all,
Back to gather data this year on your leaky woodburners, wood boilers, green energy recovery systems or whatever else the manufacturers came up with for marketing a big tea kettle.  Like last year include some basic information, make, model, age, problem, pic's and how your treated by your dealer and sales folks.  I'm mainly interested in gassers but especially in failures within 5 years of new.
Thanks for all the responses, I continue to evaluate designs and material selection in an effort to encourage manufacturers to build better stoves instead of self serving warranty's. I know I struck a nerve when backbround checks are being done on me by forum members and manufacturers.
I still have a 20 year design for sale, only $2 million dollars. It may wreak of arrogance on my part but planned obsolescence continually lowers the bar for consumers.

[Jwood]

So are you saying your design is superior to the others available, I don't have a leaky WOODBOILER but from what it sounds like to me is that you may have a good design if so it should sell.

[tree climber]

i have a shaver 165 leaking 3 years their warrenty is to never call you back and not answer the phone.

[slimjim]

Sounds to me like you may be working on a self centered agenda, How about if you collect some good info and can make a difference then Post it up so everybody can benefit from the manufacturers as well as boiler owners mistakes

[whiteyford1]

slimjim; Thank you for the comment but I won't let your presupposition slip by. Boiler owners mistakes?  You being a rep, to me that equates to,"how do I use the warranty to get out of fixing this one"?  No offense, I like your stoves. Proper installation is a must.
How about simple directions printed on a single page and a 20 year unlimited warranty on the back.  I'm bothered by how complicated and expensive it's become to heat water. Additionally by all the additives, tools and testing.  Self serving? Unfortunately there is little I can share with the consumer concerning longevity. I am happy to share advice with any consumer. What I have for sale concerns manufacturers. I may reconsider if there are any non profit manufacturers out there?

[slimjim]

Oh and I do Soooo agree that vague instructions for install and useless warranties are a major problem in the industry. Boiler owner mistakes, yes there are lots to choose from, most could be avoided with proper product education, Installation, service, proper operating techniques, proper fuels all of these are contributing factors.
 What you have for sale perhaps is a great Idea, the problem that I think you will find is the same as I have with my own stove Ideas, first we must convince the factories and their engineers that more attention should be payed to what happens in the field with failure rates. I think most manufacturers are looking solely at profit margins and sales! I personally have no desire to die rich BUT I would like to know that I helped an awful lot of folks gain there independence. Perhaps we should talk Via the phone about our Ideas, I'll PM you my phone # and E-Mail