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Author Topic: wood doctor help  (Read 2742 times)

willieG

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wood doctor help
« on: February 05, 2012, 10:20:42 AM »

it does seem as though wood doctor as we know it is no longer. lets keep this topic for those who have a wood doctor and are looking for help from others. i would ask that no one use this topic for taking out frustrations on  arthur or his company. if you have a wood doctor stove and need help post here. if you are going to bash the owner of wood doctor, i will (if still a mod) delete the posts from this topic

i would ask the new owner and new mods to delete posts here that do not apply to the operation of the wood doctor stove

Thanks
« Last Edit: February 05, 2012, 12:03:02 PM by willieG »
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home made OWB (2012)
Ontario Canada

Arthur Turple

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Re: wood doctor help
« Reply #1 on: April 21, 2012, 04:39:52 PM »

Thank you willieG
Yes all my companies went insolvent.
However we are back and are again taking care of customers.
We will have the new website up by May 1, 2012.
No we did not change our name.  We have changed manufacturers.

We apoligise for not providing decent service during the past year.  It was the most stressful time in my life.

We will hold Silverwinds Colony to honor their warranty and if necessary start posting all delayed warranty, plus BBB.
It is unbelievable that they think they can successfully start a new company and not honor their past warranties.
We will work with our customers to make them accountable.

Our warranty starts after the 5 years and we are back to help our customers.
We have many thousands of people that are relying on us.

THERE IS AN ANSWER TO THIS STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website by May 1, 2012.
Arthur Turple, pres.
Wood Doctor
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