Welcome, Guest. Please login or register.
Did you miss your activation email?

Username: Password:

Author Topic: still waiting on pump  (Read 1775 times)

hpowers

  • Training Wheels
  • *
  • Offline Offline
  • Posts: 33
  • OWF Brand: Tennessee Outdoor
  • OWF Model: Hoss 400
    • View Profile
still waiting on pump
« on: March 18, 2014, 09:49:35 AM »

been over 2 months, 2 pump failures this year, bough a back up and still haven't gotten it back
Logged
Stihl- 310,180,441,261,271
Huske 28 ton splitter

IH 826
Honda Foreman
And 4 kids to help
chevy 2500 hd

LittleJohn

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 494
  • OWF Brand: Central Boiler
  • OWF Model: E-Classic 2400
  • Lonsdale, MN
    • View Profile
Re: still waiting on pump
« Reply #1 on: March 18, 2014, 10:34:50 AM »

OUCH, that is why I have backups off all pumps on shelf in mechanical room.

But man 2 months seems a BIT overdue, where did you order from. I know around here most big boxes carry some of the lower end Taco and Grundfos pumps; would have to go to supply house an hour away to fancy ECM pumps (Grundfos Alpha/Taco Bumblebee)
Logged

Scott7m

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 3740
  • OWF Brand: Heatmaster
  • OWF Model: E Series
    • View Profile
Re: still waiting on pump
« Reply #2 on: March 21, 2014, 02:30:44 PM »

they are under warranty from  Tennessee outdoor wood furnace, aint had my call returned either
[/quote

Do you want me to send you a pump??  2 - 3 days tops
Logged
Dealer for:  Heatmaster, Empyre, Earth, Ridgewood, and Woodmaster outdoor furnaces
Furnace Parts Dealer
Pelican water treatment systems
606-316-9697

oldwest1

  • Newbie
  • *
  • Offline Offline
  • Posts: 1
  • OWF Brand: HOSS
  • OWF Model: Top Loader
    • View Profile
Re: still waiting on pump
« Reply #3 on: May 07, 2014, 09:25:22 AM »

Good luck, we have been waiting on parts from them for months, have been told several times they were shipped. Would not buy another unit from them due to lack of service.
Logged

LittleJohn

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 494
  • OWF Brand: Central Boiler
  • OWF Model: E-Classic 2400
  • Lonsdale, MN
    • View Profile
Re: still waiting on pump
« Reply #4 on: May 07, 2014, 12:55:07 PM »

After second call asking about pumps, I would have requested teh tracking info; if they did not or could not provide I would have bought my own and sent them the bill  :thumbup:
Logged

Sprinter

  • Do it right the first time, its cheaper In the long run
  • Global Moderator
  • Sr. Member
  • *****
  • Offline Offline
  • Posts: 474
  • OWF Brand: Indoor Boiler
  • OWF Model: Menominee
  • In the long run
    • View Profile
Re: still waiting on pump
« Reply #5 on: May 08, 2014, 08:02:13 AM »

I'm gonna guess the new pump will fail also. Obviously there is a problem that needs to be fixed so you don't have another failure. Whether you have wrong size or or bad pipe layout , you need to figure it out to prevent another pump failure
Logged
Michigan Thumber

Jwood

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 1065
  • OWF Brand: P&M Ultimizer
  • OWF Model: Bl 28-40
    • View Profile
Re: still waiting on pump
« Reply #6 on: May 08, 2014, 11:33:18 AM »

I'm gonna guess the new pump will fail also. Obviously there is a problem that needs to be fixed so you don't have another failure. Whether you have wrong size or or bad pipe layout , you need to figure it out to prevent another pump failure

I would agree you shouldnt be going through that many pumps!
Logged
North Central Minnesota
Stihl MS 270c
Stihl MS 461
Blacked out Fiskars X27
06' Silverado 2500HD Duramax

hpowers

  • Training Wheels
  • *
  • Offline Offline
  • Posts: 33
  • OWF Brand: Tennessee Outdoor
  • OWF Model: Hoss 400
    • View Profile
Re: still waiting on pump
« Reply #7 on: July 22, 2014, 05:40:45 AM »

how is it a bad layout direct run from owb to stove
Logged
Stihl- 310,180,441,261,271
Huske 28 ton splitter

IH 826
Honda Foreman
And 4 kids to help
chevy 2500 hd

slimjim

  • Newbie
  • *
  • Offline Offline
  • Posts: 0
  • OWF Brand: Wood Doctor / HeatMaster
  • OWF Model: 14,000. / G 200 and G 400
  • Southern Maine
    • View Profile
    • www.mainlycustom.com
Re: still waiting on pump
« Reply #8 on: July 22, 2014, 05:48:27 AM »

When you pulled the circs, did you find anything inside them, Slag, pipe insolation, rust etc.
Logged
Wood boiler sales, service and installation for the Northeastern USA.

LittleJohn

  • Sr. Member
  • ****
  • Offline Offline
  • Posts: 494
  • OWF Brand: Central Boiler
  • OWF Model: E-Classic 2400
  • Lonsdale, MN
    • View Profile
Re: still waiting on pump
« Reply #9 on: July 22, 2014, 06:06:03 AM »

how is it a bad layout direct run from owb to stove

If you have a large number of elbows or restrictions, that increase the head pressure; you are making the pump work harder than it needs to.  You should try and keep a pump in the middle 1/3 of its pump curve; this helps the system also by not over-pumping or putting excessive head pressure on pump.
Logged

RSI

  • Hero Member
  • *****
  • Offline Offline
  • Posts: 2883
  • OWF Brand: HeatMaster
  • OWF Model: G200
    • View Profile
    • RSI
Re: still waiting on pump
« Reply #10 on: July 23, 2014, 01:05:04 AM »

how is it a bad layout direct run from owb to stove
Where is the pump located? Are you sure it is pumping the correct direction? If it is in the house, are there any high spots in the pipe where air could get trapped?

Is it mounted correctly with the motor horizontal?

Is the outlet on the OWB at the top or bottom? If the top, have you have any boil overs that lost much water?

What brand are the pumps? If they are cheap off brand it could be that they were just defective. (could be if name brand too but not as likely because the name brands have better quality control)
Logged