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Author Topic: Heatmaster  (Read 1012 times)

yoderheating

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Heatmaster
« on: November 05, 2008, 09:51:33 AM »
 I am a dealer for Heatmaster in virginia. If anyone has any quesions about these furnaces I would be happy to answer them.
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MyLeakyWoodDoctor

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Re: Heatmaster
« Reply #1 on: January 04, 2009, 01:57:25 PM »
Would your company request that an entire 2000 lbs furnace be retured to them for acessment?
Would your company consider an entire 2000 lbs furnace a "part" that you could request be returned for repair?
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willieG

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Re: Heatmaster
« Reply #2 on: January 04, 2009, 05:40:30 PM »
Quote from: MyLeakyWoodDoctor on January 04, 2009, 01:57:25 PM
Would your company request that an entire 2000 lbs furnace be retured to them for acessment?
Would your company consider an entire 2000 lbs furnace a "part" that you could request be returned for repair?
the answer to this i am sure, every one is waiting to see
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home made OWB (2001)
Ontario Canada

yoderheating

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Re: Heatmaster
« Reply #3 on: March 15, 2010, 01:39:14 PM »
 I can tell you how we deal with furnaces that have problems. I ( as the local dealer)  will check out the furnace and see if there is indeed a problem. When we find that it does have a problem we either fix it on site or bring it back to my shop to work on it. If we find that the furnace needs a new water tank and fire box we will install that locally. If the furnace is still under warranty the customer will only have to pay whatever shipping may be involved in delivery of the new tank.   If we find a smaller problem that is still under warranty we can normally fix the problem without any cost to the customer.  This is how we do it, I don't know if that is the same for every Heatmaster dealer or not.
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