Scott how about where you liked someone else's post, just as you did to me in another. You could have helped him public or private without all this stuff. Your replies are more negative or about things spider did wrong than they are helpful.
Where is some compassion for the guy. He spent money to have it all done because he doesn't know about boilers.he sounds like the classic case you always pretend to help out. To high utility bills and needs a wood system. Its obvious he's out in the boonies with not a lot of resources. I mean pro fab must think a hardware is qualified to sell their product, they are a big and great company.
I think if we compare your help and replies to slims, you are by no means a slim, but you pretend to be and drop his name whenever you get the chance. It might make you look good to some , but it's about real help with solutions. Slim helps out any way he can with NO regard for compensation. Actions speak louder than words.
Spider a perfectly fine guy tries the nice route, gets nothing or similar responses as he got here. Well does he walk away and now have a12k lawn ornament as you say, or does he turn up the heat to get something done. Unfortunately in the OWB industry you have to be like that or nothing gets done. I think this would be an easy case for you to do more than his dealer could. Make you look like a hero. Or will we just read more posts full of excuses, things he did wrong and how upset he is after loosing on a big investment. This is what you get when you deal with an unlicensed or regulated industry. There are not enough good individuals to clean it up, to many are looking for a quick buck.
Storage helps in ALL boiler applications, whether it be as small as a 30 gal buffer or 2000 gallons. The most efficient boilers in the world use them regardless of fuel source. As soon as you have a battery you eliminate the sizing problems so many complain about.