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Messages - Steinacher Sales

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181
Shaver Furnace / Re: shaver warranty
« on: September 22, 2013, 10:10:19 PM »
Contact your dealer for help. He should go to bat for you and help get things done.

Sometimes they pickup furnaces and take them back to the factory for repair! Not a scam!

182
Shaver Furnace / Re: shaver nightmares
« on: September 22, 2013, 09:36:36 PM »
What boiler treatment are you using? It is important that every couple of years to use a boiler flush and add some white vinegar with it to flush out not only the furnace, but the heat exchanger in the home furnace as well. You don't want that to plug up!

Then use a good boiler treatment after the flush. I recommend Alternative Heating and Supplies. They have good products.

Their link is: www.altheatsupply.com

Tell them Greg Steinacher sent you. They are good folks!

183
Shaver Furnace / Re: stove rusted out around pipe and inspection plate
« on: September 22, 2013, 09:18:12 PM »
You must use a boiler treatment for the warranty to be good. The install manual says the warranty is void if the treatment is not used. If the treatment is used as it should be and there is a rust problem. Shaver will replace or repair the furnace. You must show proof of purchase of the treatment and the water analysis from your water test for the treatment. They also need pictures of the problem. They will then move forward on the replacement or repair.
It is sad to say, but a lot of customers to not treat their furnaces. This is very important! Please read the manuals on any furnace

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