You know at first I was giving you benefit of the doubt, now you seem so out of touch with reality that its not worth the debate anymore.
Water gets below the level of the supply!? Do what, in "most" stoves that would mean you've lost about 80% of your water.
How about this? How about you it your money where your mouth is??? You build a company and do your lease program, I wanna see how that turns out for ya.
You've made claims against a lot and then openly admit, your learning the industry, and that you don't like this kind of work.
Do you not realize how outrageous it sounds to pop up out of the blue as the savior? To think that out of all these million dollar companies that they've just not been lucky enough to find someone like you?
Did you lease your Taylor!? Did someone promise you a backup within 24 hours?
Building what ifs into the warranty/deal? Here is a what if, hey customer, "if" you neglect to treat your water, if you neglect to have it tested, if you do nothing that is required of you as part of the agreement in which the warranty states, then don't be bugging me about it if the company don't stand behind it. That's as silly as thinking a car manufacturer should honor cars in which there owners never change the oil for 100k, it ain't reality. Anytime there is a warranty, there is some responsibility on the part of the customer, like it or not.
"If" the customer has held up there end of the agreement, and they have issues, I will go to bat for them and hold my 200k dollar order over there head until there taken care of. Once again, no we the dealers should not stock stoves simply because one might fail, we aren't the ones writing the warranties, that's the job of the manufacturer. It is the dealers roll to assist the customer in dealing with the company to resolve the issues at hand. At the same time, if the customer has done there part, and the company knows it and I have another stove like that on my yard, I'll work with the company to replace it with one I have, but not if its 7 years down the road and there warranty is 60% coverage at that point.
This whole "another one bites the dust", some seek the wise and others want what the wise man has", is nothing short of total arrogance, backed up by some pics of you welding on a stove. As far as central worrying about you "educating there customers", what are they gonna say, hey I read a post from a guy online who welded armor on tanks and worked on some bridge jobs and he says ur a crook and an idiot, yep, I see that going real far......
If your truly interested in why some stoves fail, do a lot of reading, there is more going on than simply bad welds or poor steel, there are bad companies, don't get me wrong, but everything just isn't black and white, so far I feel you do have a good idea of steel and welding practices, but not so much the hydronic/water side of it. Most definitely not the business side of it, central boiler don't build stoves to help ol buddy boy out, there in business, business exists when someone has a need and you build something to fulfill that need, and turn a profit doing so. If you build things that are crap, it will come back on you, people will quit buying your products and the free market will help dictate what people are spending there money on..
Oops, gotta go, another happy customer walked in with his neighbor to buy a stove, "sounds hideous don't it".
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Topic: CENTRAL E Leaks (Not Like the onion) (Read 16280 times)