I am having a lot of problems with my stainless Steel Wood Doctor!
I am the not so proud owner of my second 2000 lbs stainless steel exterior wood furnace. My original furnace developed perforations in it's belly causing it to loose all it's water in only it's second heating season. I managed to make it to spring by holding vigilance over ten or so pine plugs hammered into the holes to stop the leaks!
This first boiler was promptly replaced under warranty by Wood Doctor at virtually no cost to me.
This replacement stainless steel boiler has now just barely made it threw it's third heating season this time developing perforations primarily along the belly weld lines!
My original furnace has a 25 year warranty covering repairs at 100% for the first 5 years. I am still within the first 5 years of my warranty and have had two of these boilers corrode out on me.
This time around though, Wood Doctor is exercising a phrase in it's warranty which they believe gives them the right to request that I ship my entire furnace half way across the country for assessment to repaired or replaced rather then they alow someone local to fix it.
It is simply ludicrous to me that they believe they can interpret their warranty in this way, making it, in fact, no warranty at all! Their interpretation is essentially that an entire 2000 lbs furnace is a "part" that they can request be returned to them for repair!
I've stuck epoxy putty over all the holes in my Wood Doctor and put it back online for this heating season, but I have no idea how long it will be able to hold water! I do not seem to have much choice at present!