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Midwest Outdoor Wood Furnace / Re: TAKE A STAND AGAINST MIDWEST (SYNERGY) BOILERS
« on: January 18, 2014, 06:24:28 PM »
Just got text from Craig. Sending my check out Monday. I will keep everyone(that is interested) posted
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Midwest Outdoor Wood Furnace / Re: TAKE A STAND AGAINST MIDWEST (SYNERGY) BOILERS
« on: January 18, 2014, 05:45:37 PM »
Not only does the design and fabrication of these units have major flaws it is the dealing with Craig tat has me the most cranked off.I finally got a working cell number (not easy but can be done) he acted interested sent him pic. Of water running
Out the front of my unit his solution was that the water was coming out the top and stop putting water in it.come on do not insultinsult me,if I stop putting water in it it would melt down and I would be out of heat.found one of my cracks above the left hand corner of the door(when facing the door) Craig said find someone with a portable welder and fix it he would cut me a check the next day,well the next day I found another leak on the right hand corner of the door ,again get it welded when complete let him know ,cut me a check.when all done I told him 350 dollars 300 dollars for welding 50 dollars for insulation and boiler treatment,no charge for my time disassembly insulating and reassembley. No more answering the phone but willing to text me to let me know his warranty company will need more information and receipts. Told him (text him,he won't answer,remember)to give me the contact number and person name of so called warranty company then it went south from there(via text ,he still won't answer) by the way Craig if you don't want to be "talked to like some stupid town kid" man up an answer your phone.
Out the front of my unit his solution was that the water was coming out the top and stop putting water in it.come on do not insultinsult me,if I stop putting water in it it would melt down and I would be out of heat.found one of my cracks above the left hand corner of the door(when facing the door) Craig said find someone with a portable welder and fix it he would cut me a check the next day,well the next day I found another leak on the right hand corner of the door ,again get it welded when complete let him know ,cut me a check.when all done I told him 350 dollars 300 dollars for welding 50 dollars for insulation and boiler treatment,no charge for my time disassembly insulating and reassembley. No more answering the phone but willing to text me to let me know his warranty company will need more information and receipts. Told him (text him,he won't answer,remember)to give me the contact number and person name of so called warranty company then it went south from there(via text ,he still won't answer) by the way Craig if you don't want to be "talked to like some stupid town kid" man up an answer your phone.
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Midwest Outdoor Wood Furnace / Re: TAKE A STAND AGAINST MIDWEST (SYNERGY) BOILERS
« on: January 18, 2014, 06:15:32 AM »
I posted last year that my flue in the burn chamber burnt away and got no where with Craig. Well this year my Midwest sprung a leak in the front I found a working number for Craig he did answer and acted interested in my problem asking for pictures and telling me to bet it fixed and he would cut me a check the next day. Well now he won't answer the phone he will however text tough talk. COUNT ME IN.
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Midwest Outdoor Wood Furnace / Re: Owners of Midwest Outdoor Wood Furnaces
« on: January 08, 2013, 05:14:19 PM »
I am on my third season with my midwest, today i cut out the bottom foot of what was left of the flue inside of the fire box now i only have about eight inches until it will breach the water jacket!!!! I know from past experience from this company that a call is futile. Do not buy one of these!!
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