Nope, not the case Honda, you see after I handed those out to each and every person that I did the retrofits for, THEY ( HeatMaster ) then decided that I must have misunderstood the rules, see I was only to hand them out to a select few that had burned their boiler for at least a year, of course this was not explained to me or in any communication AND I don't even think I had any customers that had run their units for a year at that point. As a matter of fact Honda, I heard about the change of rules from several customers who filled out their survey and submitted it only to be told that I , yes me, must have made a mistake, I'll look for the EMail thread from Ryan today, perhaps then you will all begin to understand my frustration with HeatMaster, it's not a single event that caused this but instead a series of cases like this and the last one being the promise of an actual apology by Mr. Jake Friesen for accusing me of attempting to bill him for services that I performed on Neil's boiler that I should have billed for but didn't. I will also look back and see if I can post a pic of that brand new pressure tested boiler that leaked on the elbow on the bypass.