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Messages - njohnson

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1
RidgeWood Stoves, defunct, support only / Ridge woods fix for cracks
« on: November 11, 2016, 08:25:09 PM »
Wondering if any one has tryed ridgewoods fix for cracks or what ever ones thoughts are on it will workI havnt had a problem yet but with my luck I will

3
RidgeWood Stoves, defunct, support only / Re: temp probe
« on: February 17, 2016, 06:27:15 PM »
To me it don't look like it's in a well I could be wrong

4
My stove is out in the weather

http://store.myheatingoptions.com/solenoid/

This is what a got I can not find the spec sheet I looked at the other day
I tryed to up load photos showing them side by side and couldn't get it to go they are bolth 1in stroke

5
RidgeWood Stoves, defunct, support only / Re: temp probe
« on: February 17, 2016, 11:58:53 AM »
It's working fine now it's not spray foamed over if u pull the cover off where the wires come out to got to the door it's right there

6
I stoped at the local central boiler dealer to see about a solenoid I picked one up for $25 look a tape checked the pull stroke it's the same the coil part is bigger looked it up its rated for more pull I haven't had to use it yet but tough I would pass the info along mite help the people burning them up

7
RidgeWood Stoves, defunct, support only / temp probe
« on: February 12, 2016, 05:36:13 PM »
Has any one changed the temp probe is it in a dry well or on the water went out to load my stove last nite and temp was jumping up and down around 5° I wanna pull it out and check it but don't want a bath of steaming hot water

8
I will say this tim was very nice and friendly until I had a problem he should had stood behind he more less told me I was an idiot and there was nothing wrong with my stove he has not stood behind any problem I've had my stove is still not a year old with that being said I knew when I ordered my stove they may not be around long with all the epa crap I'm a handy person and knew I could fix almost any problem I had it a very simple boiler and at a good price am I happy with it yes and no I like it but I'm unhappy with the problems I've had and the way tim as treated me he could had just told me they were going to be going out of business and not been an ass to me with that being said if your a handy person It mite be worth it

9
I am runing 2 pumps one to garage with 12x12 exchanger and one to house with side arm on hot water heater and heat exchanger for the house don't remember the size I got to wondering if I mite have water in my tile under ground so i used a fish tape with a rag hooked to it and put in down there it came out dry the snow over the lines never melts I have alway bitch ed about recovery time last spring longer I kept it runing so my wife could have the extra hot water it still took over a hour to go up 10° with just the hot water heating I bypassed ever thing else

10
My draft door is 6x6in my stove will take 1 to 2 hour with a 10° diff and maybe that's normal but the boilers I've been around recover faster than that

11
I got to thinking last night about my small draft door and got to wonder what size draft door the people had that are burning up solenoids this may help people out I'm thinking about making a linkage to open my door a little more my stove take for ever to recover my Friend has the big draft door and his takes less than 1/2 time

12
RidgeWood Stoves, defunct, support only / Re: my review of ridge wood
« on: February 08, 2016, 02:40:23 PM »
Tim is rude and places all the blame on the customer I had a feeling they were going to go out of business the way he acted I talked to some on at ridge wood to day and asked what was going to happen. With warranty he told me to keep sending samples in and that they were still going to be around for parts and service they were just geting out of the stove Business so I asked about the cracking on my door he asked me to send pictures I told him tim had them and will not return my calls and my door frame was cracked and I had to have it welded and ate that bill and it's the least they could do he told me tim was the boss and he would have him call me then I asked agin so I need to keep sending water samples and if I have a problem you guys will stand be hind the stoves he said I'm not answering that. this is not the first name tim sold stoves under he sold stoves under timber ridge stove name and didn't back them and my guess is there will be a new name coming wish I would have done more research be for buying  :bash:

13
RidgeWood Stoves, defunct, support only / Re: my review of ridge wood
« on: January 28, 2016, 11:00:39 AM »
sorry for the ramblings I was so mad when I typed that. that it makes no sense I have not had time to back and fix it I'm starting to feel like the guy on that you tube video I work a full time job as most and I shouldn't have to be at work worrying if that thing is going to work to day or not

NJ,

Any resolution/follow up with Ridgewood?



No I have tryed calling and texting tim with ridgewood he will not talk to me I went ahead and welded my door frame because it kept geting worse my stove is working much better now 

14
RidgeWood Stoves, defunct, support only / Re: my review of ridge wood
« on: January 18, 2016, 08:19:43 AM »
sorry for the ramblings I was so mad when I typed that. that it makes no sense I have not had time to back and fix it I'm starting to feel like the guy on that you tube video I work a full time job as most and I shouldn't have to be at work worrying if that thing is going to work to day or not

15
RidgeWood Stoves, defunct, support only / my review of ridge wood
« on: January 16, 2016, 07:34:46 AM »
I bought a ridgewood 6000 last February it would great last year. This year I added another loop going to my garage.  My house is 1200 sf and I have a side arm on my hot water heater that's on one loop. My other loop has my 400 sf garage. After adding my garage, I had some problems and talked to Tim Ridgewood. At first he was nice but not really all that helpful. Now I have bigger problems and he will not return my calls so I got in contact with a dealer and they were very helpful and called Tim.  Tim told him he was done talking to me.  He could not make me happy.  Well let me tell you some thing... this year my stove has been a pain in my a$$.  I can't get it to work for crap, takes 4 hour to recover, and eats wood like mad, then the next day it will work great.  I don't know what is wrong with it but I sure would like to get to the bottom of it. So Tim will not talk to me and has done nothing for me.  My stove was delivered with 2 dents in it.  One on the left and one in the back.  Tim told me he was getting me new tin for it.  Guess what?  It's been a year.  Since last summer, I noticed the bracket for the solenoid was cracking along the door.  Tim told me if it got worse to let him know. He would take care of it. Well guess what?  I talked to him about it and he was an a$$ about it.  I still have the same door and around the door frame, I'm starting to get a gap around 1/4".  I talked to Tim. I felt like it should be welded before it pulled away more and cracked.  He was nice and asked me to send him pictures. I did and that was the last time I talked to him. Bottom burnt up a door solenoid and he will not return my calls.  So I google ridgewood stoves. Reviews are bad.  Craig no longer works for ridgewood and I have a feeling when craig left, so did the customer service and warranty.  I hope if you own one you have better luck than I have dealing with ridgewood.  Now that being said, when I bought my ridgewood knowing they were a small company. The crap down because of epa laws.  I know I could have fixed the stove myself if there was a problem. So I don't know if I said it or not but Tim told the dealer he could not make me happy.  I offered to weld the door frame free of charge if he was ok with it and it would not void warranty.  I did ask for a new door. Its not a hard thing to change and it's cracking and geting worse. Cracked welds are a defect.  The stove has a warranty on defects.  I got nothing from Tim. He did nothing to make me happy.  I just want my stove to work. He did tell the dealer if I brought my stove to his shop, he would give me my money back.  Every time I call to talk to him, he will not return my calls. I'm not gonna drive 6hrs for him to be bluffing.

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