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121
General Outdoor Furnace Discussion / How often do you clean your OWB?
« on: November 28, 2011, 10:38:18 AM »
I recently bought a Portage and Main OWB - the Optimizer 250 (gasification). I would like to know people's thoughts on cleaning out of the ashes and the tubes. Its only been burning for 3 weeks now and things look to be ok at this point, just wanted to hear others thoughts. I hear the tubes are crucial to the gasification running at full efficiency. Is a little buildup ok or should they be perfectly clear?
122
Wood Doctor / Re: Truth about Wood Doctor by president
« on: November 07, 2011, 10:32:57 AM »
Do NOT trust anything Arthur or anyone else working with that company has to say. If you are able to get through to a live person or at the very least, a voicebox that isn't full, they will tell you anything to get you off the phone. I ordered a boiler in early August on my credit card. 8 weeks later after many attempts and a few messages I finally heard back from Arthur who said my boiler would be on a truck in a few days and I should be hearing from the driver within 5-7 days. I still haven't heard anything from anyone! After day 8 I called and spoke to someone who took a message to give to Arther, since he was "on the other line". My message said if I don't hear back from someone, I am filing a dispute with my credit card. Well here it is November and its in the hands of my credit card company.
I have talked to a few other people and each one hears a different excuse from Wooddoctor. Do yourself a favor - STAY AWAY FROM THIS COMPANY!!
I have talked to a few other people and each one hears a different excuse from Wooddoctor. Do yourself a favor - STAY AWAY FROM THIS COMPANY!!