Outdoor Wood Furnace Info

Outdoor Furnaces - Manufacturers WITH EPA-Certified Models => Hawken Energy, support only => Topic started by: Roscoe on October 27, 2015, 06:47:29 AM

Title: Check your door gasket
Post by: Roscoe on October 27, 2015, 06:47:29 AM

Apparently Hawken ran out of hi temp silicone when they finished my HE2100 stove. I bought it in May and fired it about a week ago.  About two days after firing it I had a boil over on a day when it was breezy, about 15mph winds. I traced the problem to the door gasket which was only "tacked" in at THREE corners with silicone.   

Just FYI 

Title: Re: Check your door gasket
Post by: mlappin on October 27, 2015, 11:08:11 AM

 Might want to contact them and let em know for possible future warranty issues, or they could have a disgruntled employee trying to sabotage the company.

Title: Re: Check your door gasket
Post by: Roscoe on October 31, 2015, 06:46:24 AM

Quote from: mlappin on October 27, 2015, 11:08:11 AM

Might want to contact them and let em know for possible future warranty issues, or they could have a disgruntled employee trying to sabotage the company.

Done