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Author Topic: new heatmor and having huge issues  (Read 116963 times)

slimjim

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Re: new heatmor and having huge issues
« Reply #315 on: March 21, 2014, 06:46:33 AM »
 Roxann, any word yesterday?
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roxann

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Re: new heatmor and having huge issues
« Reply #316 on: March 21, 2014, 07:05:36 AM »
NOPE
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hondaracer2oo4

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Re: new heatmor and having huge issues
« Reply #317 on: March 21, 2014, 11:02:49 AM »
Roxann, I can't imagine the lack of integrity on the part of these people. I think at this point the BBB in Maine is someone that you should contact.
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bajonesy77

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Re: new heatmor and having huge issues
« Reply #318 on: March 21, 2014, 01:33:35 PM »
I also was going to say call the BBB, i think heatmor has had more than enough time to make things right/correct. Without this site the BBB should have been called when the house was cold and  stove wasn't working correct, or maybe when you got a different stove than you though you  were getting. :-\
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roxann

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Re: new heatmor and having huge issues
« Reply #319 on: March 21, 2014, 07:27:30 PM »
169 water light on house is 67

yes I agree bbb
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MD20/20

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Re: new heatmor and having huge issues
« Reply #320 on: March 21, 2014, 08:35:10 PM »
Slim- You've gone way beyond what most would do, but at some point you're going to have to give us a "non-politically correct" assessment of this situation! Recognizing there are frequently customer specific issues, this company seems to be more than tone deaf...no? Again, kudos for trying to help this person!!
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slimjim

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Re: new heatmor and having huge issues
« Reply #321 on: March 22, 2014, 05:34:08 AM »
Well its saturday morning and no call returned to me how about you Roxann, I guess that I would have to concur, either the BBB or the attorney generals office as they seem to want to bury there heads in the sand, Roxann I'm going to be home today if you guys wish you could take the ride down and get the scraper repaired and I can describe to you how to disable the low water cutoff, I'll be leaving here on monday to do that job in Fla so if you want it you should get it done this weekend.
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roxann

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Re: new heatmor and having huge issues
« Reply #322 on: March 22, 2014, 07:07:23 AM »
morning slim no word on my end....

I am working a double today wont be able to make today... Monday I am going to NY so I'll be going by but you will be gone..

My friend took the scraper to weld for me so at least I can still keep cleaning the flues.

I guess let me know when you get back

Thank you slim  enjoy the sunshine  :)
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slimjim

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Re: new heatmor and having huge issues
« Reply #323 on: March 22, 2014, 07:14:17 AM »
The important part is to disable the low water cutoff or get it adjusted, how about sunday?
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roxann

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Re: new heatmor and having huge issues
« Reply #324 on: March 22, 2014, 07:30:14 AM »
Sunday I am free... I'm going to need to sleep some afternoon works
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roxann

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Re: new heatmor and having huge issues
« Reply #325 on: March 23, 2014, 10:23:53 AM »
morning / afternoon slim I am just getting up slow moving this morning.. I'm going to have a coffee wake up... If I come your way today you will need to have the scraper correct because my friend has it still


water light still on 168 temp 68 in house
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slimjim

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Re: new heatmor and having huge issues
« Reply #326 on: March 23, 2014, 11:06:14 AM »
Yes,
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Wood boiler sales, service and installation for the Northeastern USA.

roxann

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Re: new heatmor and having huge issues
« Reply #327 on: March 23, 2014, 05:47:41 PM »
slim my friend wasn't home so I didn't get the scraper.... Have a safe trip
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slimjim

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Re: new heatmor and having huge issues
« Reply #328 on: March 23, 2014, 06:31:20 PM »
OK , Mary lou has it here in the office
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roxann

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Re: new heatmor and having huge issues
« Reply #329 on: March 23, 2014, 08:55:00 PM »
unit 118 house 66

more before and after photos
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