I think a lot of this shows the importance of choosing a good dealer. That's for those who didn't buy direct of course.
If ur chimney is clogged that could happen, but from what I've seen when that happens the stove won't come up to temp like it should and the fan kinda blows back out because it can't go in. Hoping you get it all worked out. I'd check to see if the door is starting to warp too, heard several stories of warped doors not fitting on shavers
Scott...this is true in anything and everything one purchases. Here's how I went about doing what I did. I spent about one year researching and pricing OWBs and looking for the companies that were nearest to me OR that had reasonable shipping rates. I was also on a fixed budget and I knew what I could afford. Well first manufacture store that came out to visit me was from down the road about 1`5 miles....good..he's close. Well he sells Central Boiler. I inquired how much for installation and a furnace that would take care of my 3700 sq. ft. house and 1000 sq.ft. shop..."almost" $20k!!! I told him, I would have to live in my house for over 50 years to recoup my money. Now I'm 64 years old...you guys do the math!
Then there was another shop somewhat local and they came out. i don't recall the name of the unit, but their total cost was $15k. So after hearing this, I thought I b est look around and also better see about doing most of the installation my self or find a shop that will install but not rake me over the coals.
I ended up going with Shaver because of the "simplicity" of their OWB. No gimmicks no digital and should anything have to be replaced, I could get it at Fleet Farm or Menard's or Grainger for that matter. I checked into shipping and it was not too bad. And the price of the unit was very reasonable. I initially purchased a Shaver 165 and I will NOT going into detail, but will say this...I gave them a choice to either come pick the trash up and send me my money back, of build a brand new furnace, something that they would put in THEIR own living room and that the wife would display her fine china in. I also up graded to the 250 while I was at it. I got the new 250 and it is really nice......and then I notice that the owner's manual does not really explain lots of things...if it did, I wouldn't be on the website asking all these questions.
The fellow I talked to about the Shaver resides about 25 miles from me, and I've emailed him on occasion but he doesn't seem to know much about anything other than, put the wood in and let'er rip. At least this is what I have gathered. I was in contact for a while with a Jimmy Reese at Shaver, but he is no longer with the company, which is too bad because he WAS very personable and would respond to my questions either the same day or the next for sure. Now I send an email and the new guy , well......let's just say, I miss Jimmy.
The company that I somehow MISSED in my researching of OWFs was Royal American and they are located about 35 miles from me...I'm in Greenleaf, WI. and they are located in Plymouth, WI. I did go to them and purchase my water-to-air exchanger along with the brazed plate exchanger. ...even asked if they took trade-ins. So this is the gist of my dealing with Shaver.....
Chimney was a bit loaded with Creosote, and I cleaned it out this afternoon. I've read about the doors warping on these furnaces, I'll take a closer look at that this weekend. Wanted to get the furnace up and running again because it's going down to 28 tonight and the wife isn't home yet and I KNOW she'll be wanting to shower and there better be hot water for her....
Jerry