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1
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 24, 2011, 03:02:40 AM »
Well I stand corrected. It seems the Wood Doctor came to the table and answered all the questions. I seem to have confused his information with another manufacture Hawken Energy.  And Global. There was a huge blog at www.arboristsite.com and a law suite by a HwakenGlobalYUK person. But was removed by the owner. Hawken is the reseller company and Not a manufacture.

Wood Doctor is a manufacture and looks like moving his manufacturing facilitys to Virginia. Nice to see a company come to us in USA and invest. We need the jobs.

Arthur how many jobs will be developed in this relocation. I see why the company was not registered as its being moved. I see you are the only approved furnace in many states for emmissions also.

2
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 17, 2011, 12:03:58 AM »
Sorry you missed the point. I was only refering to the name Wood Doctor is no longer a registered business name and also the BBB has removed their Rating due to the situation of a closed company !

However is you bought 2 new ones great. Wonder what name is on the warranty ? As the original name is no longer valid as per indication from government registry. 

As for only 4 complaints that's not bad. However industry history shows that when selling through a franchise dealer network only 2% ever make it to the BBB in a foreign country. And that rating was BBB maritimes Nova Scotia only.

I am just saying !  You bought from a non registered company. Much like a flea market purchase !

Not for me !

3
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 16, 2011, 06:50:01 AM »
You maybe correct but I decided to check BBB and their rating has been removed to Not Rated as of March 2011. Due to having a NoN registered business. Interesting that of all the claims were over warranty and the Wood Doctor refuse to fix until handeled by BBB. Then they fixed it. But with a company name now on the warrantys and no longer registered or having BBB everyone in out of luck!

BBB BUSINESS REVIEW

Wood Doctor
Phone: (902) 895-6663Fax: (902) 895-813135 Commercial Street, Suite 101, Truro, NS B2N 3H9Send email to Wood Doctorhttp://www.wooddoctor.com

On a scale of A+ to F BBB Ratings System Overview
BBB Accreditation
On 03/31/2011 the accreditation was suspended due to The matter will be reviewed by BBB's Board of Directors at its next meeting.

http://www.bbb.org/maritime-provinces/business-reviews/heating-contractors/wood-doctor-in-truro-ns-15972/print

4
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 13, 2011, 02:23:45 AM »
After reading all the warranty info from Hawken also it seems same as the rest. Maybe its better to build your own ?

5
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 12, 2011, 02:53:50 AM »
Marty , My wife's Mother is German and a great Lover so I have no issues here . Maybe you have the wrong meaning , I simply said  "I Think"  This was after reading the challenge on the post by willieG   to the owner Arthur to explain his 30 year warranty , I too have looked at buying a unit for next year , but after I did some post reading and a simple search I found out that his Company has been Revoked for NON Payment , was easy to find
 https://rjsc.gov.ns.ca/rjsc/  search Data base under Wood Doctor !

Now while someone maybe answering the telephone and even deliver a Furnace , I would sure bet that the 30 Year warranty is by by . If there is no company there to look after the warranty what good is it if its a 1 year or 30 year ? Just my opinion only.

And willieG Member http://outdoorwoodfurnaceinfo.com/forum/index.php?topic=714.0
"arthur i am not bashing you but giving you a  chance to be the first owner to truthfully spell out your warranty for everyone to see and if you are willing to do this i would challenge all the rest of the owners or agents of your compatition to come forth and do the same. there are many folks who are looking for info coming to this site and there are many horror stories of false warranty claims, give those looking for info before purchasing an OWB some truthful info on the warranty they would get if a problem arose with your product. all it would take to get this rolling would be 1 honest owner. arthur, is that you?
« Last Edit: November 13, 2010, 05:34:42 PM by willieG "


Seems like the Owner is not interested to even reply about the Warranty in November 13/2011 and in December 2010 his Company is Revoked for NON Payment !! , Just saying looks BAD !!!!!!

 :pic:
https://rjsc.gov.ns.ca/rjsc/search/viewProfile.do
PROFILE -  THE WOOD DOCTOR - as of:  2011-04-12 05:41 AM

Business/Organization Name:    THE WOOD DOCTOR
Registry ID:   3012848
Type:    Partnership/Business Name
Nature of Business:    OUTDOOR FURNACE DEALERSHIP
Status:   Revoked for Non-Payment
Jurisdiction:   Nova Scotia
Registered Office:   101 - 35 Commercial Street 
Truro NS Canada B2N 3H9
Mailing Address:    101-35 Commercial Street   
Truro NS Canada B2N 3H9
 
PEOPLE

Name   Position   Civic Address   Mailing Address
ARTHUR TURPLE   Recognized Agent    101-35 Commercial Street
Truro NS B2N 3H9    101-35 Commercial Street
Truro NS B2N 3H9
 
Activity   Date
Revoked for Non-Payment   2010-12-06
Annual Renewal   2009-09-04
Renewal Information Update   2009-03-20

6
Hawken Energy, support only / Re: Hawken Energy Owner
« on: April 09, 2011, 06:16:36 AM »
By the looks of Wood Doctor registration they have gone out of business to avoid warranty claims from previous years ! 30 year warranty ?

PROFILE -  THE WOOD DOCTOR - as of:  2011-04-09 09:01 AM

Business/Organization Name:    THE WOOD DOCTOR
Registry ID:   3012848
Type:    Partnership/Business Name
Nature of Business:    OUTDOOR FURNACE DEALERSHIP
Status:   Revoked for Non-Payment
Jurisdiction:   Nova Scotia
Registered Office:   101 - 35 Commercial Street 
Truro NS Canada B2N 3H9
Mailing Address:    101-35 Commercial Street   
Truro NS Canada B2N 3H9
 
PEOPLE

Name   Position   Civic Address   Mailing Address
ARTHUR TURPLE   Recognized Agent    101-35 Commercial Street
Truro NS B2N 3H9    101-35 Commercial Street
Truro NS B2N 3H9
 
ACTIVITIES

Activity   Date
Revoked for Non-Payment   2010-12-06

7
Wood Doctor / Re: Truth about Wood Doctor by president
« on: April 09, 2011, 06:11:35 AM »
Well I think the Wood Doctor can not reply on warranty as he is no longer in business .

PROFILE -  THE WOOD DOCTOR - as of:  2011-04-09 09:01 AM

Business/Organization Name:    THE WOOD DOCTOR
Registry ID:   3012848
Type:    Partnership/Business Name
Nature of Business:    OUTDOOR FURNACE DEALERSHIP
Status:   Revoked for Non-Payment
Jurisdiction:   Nova Scotia
Registered Office:   101 - 35 Commercial Street 
Truro NS Canada B2N 3H9
Mailing Address:    101-35 Commercial Street   
Truro NS Canada B2N 3H9
 
PEOPLE

Name   Position   Civic Address   Mailing Address
ARTHUR TURPLE   Recognized Agent    101-35 Commercial Street
Truro NS B2N 3H9    101-35 Commercial Street
Truro NS B2N 3H9
 
ACTIVITIES

Activity   Date
Revoked for Non-Payment   2010-12-06

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