Outdoor Wood Furnace Info
Outdoor Furnaces - Manufacturers with NON EPA-Certified Models Only => Wood Doctor => Topic started by: Arthur Turple on February 02, 2012, 02:11:36 PM
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What really happened at Wood Doctor – by President - Arthur Turple
PLEASE NOTE ----WOOD DOCTOR WILL BE BACK MAY 2012. WARRANTY WILL BE RESUMED. UNDELIVERED WILL BE RESUMED.
www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com)
I am the president of Wood Doctor and I have been doing Wood Doctor for the past 16 years. For the last 9 of these years our furnaces have been built by the Silverwinds Hutterite Colony, PO Box 159, Spirling, Manitoba, R0G 2M0 that manufacture under the name of Silverwinds Metals. This is NOT a limited liability corporation. Our relationship is over and they are now building their own competing furnace called Polar Furnace. Polar Furnace Mfg. Inc. is a limited liability company. They did a Hostile takeover of part of our distribution.
I had done well in the furnace business for many years.
A few years ago I also started a Nova Scotia wireless high speed internet company called Netbundle Inc. My company Outside Heating Systems Ltd. (Wood Doctor) had loaned money and cosigned the loans for this internet company. I personally co signed some of them.
The province of Nova Scotia announced that they were going to provide high speed internet to the whole province.
They put a tendering process in place. The province was divided into different bid areas. I put in a bid for the areas that I knew I could do profitably and were connected to my area and included my area. I had the lowest bid and have had the fastest wireless network in the province. However, I was not politically connected in any way.
The NS Premier’s brother was in charge of determining who got the bid.
In a meeting with all parties that had completed a bid, he made the statement:
“The way we are determining the winner is - each application will get so many points for each category. They will get so many points for the best bid. They would get so many points for each thing on this list. But in the final category we have not yet determined how many points will be allotted. If I can find anything that I do not like in the application and I MEAN ANYTHING, - I will make it bigger than the rest and you are out.”
I later received a letter simply telling us that we were out.
Who handled the finances for the premier during his election.
The Province split 68 Million between 2 companies. Neither company was involved in wireless internet before the bidding process. Neither company completed the process in the allotted time. Neither company received a fine or penalty. As a matter of fact one of the companies was later given an extra 10 Million to help them finish. This was the same company (Seaside) that received my area and came in and put equipment beside my towers and disrupted our service. We eventually had to close.
I lost close to 1.5 Million, some of which remained as loans now owed by Wood Doctor and I. One of them is BDC. On one day, in 2 separate loan agreements, I borrowed $250,000 from BDC and $100,000 remains unpaid. The other $150,000 plus interest has been repaid.
At the same time EPA were trying to enlarge their empire. State after State adopted laws allowing EPA furnaces only.
EPA furnaces cost much more to build and therefore are much more expensive. When most states went green, they made no allowances for outdoor commercial and industrial furnaces and they were simply banned as EPA will only certify furnaces up to 350,000 BTU. Many good states are no longer profitable for dealers.
A few years back I purchased my partners shares in Outside Heating Systems Ltd.
He stayed on to work with me and received an override on every furnace sold in our network. I paid him over $500,000 in 2008. Oil was high and the economy was still good.
When the Hutterite Colony, Silverwinds Metals recruited my ex partner Dave McCulloch, I knew that they were planning to take a run at me to take over distribution. It only took them a few months.
That led to me going to Virginia and meeting Rick Fulcher.
We were scrambling to try to get other manufacturing going.
First we had looked at operating our own factory and were offered help locally in VA. We could have received a 132,000 sq ft factory all set up with equipment. We later turned down the offer for the factory as the financing to run the factory and build up inventory was not in place.
We hired a CFO for a new VA company, called Creative Energy Solutions LLC. The new CFO, Wayne Barry lost no time diverting funds to his own accounts and then ran when we discovered the fraud. The arrest warrant is still in place.
That set us back, but we had a great new marketing plan. We decided that there are many good existing companies with unemployed men. Let’s give them the work.
Now we had to get new CAD plans made so that fabrication companies could bid on furnace production. The company selected and awarded the contract to make the CAD plans was a total disappointment. They were Trimech. They took months to complete the first CAD plan. They had received the contract because they had promised to put a man on it right away and would not charge overtime for weekends. We kept paying the incoming bills but we were well into the fall before they had the first CAD plan done. This took us by surprise.
By this time it was too late in the season for this year. We could not get any furnaces completed without CAD plans.
This summer we also received another hit. Without any warning, this summer our most popular EPA furnace, the HE8000 was discontinued by the Hutterite Colony operating as Silverwinds Metals, after we had many sold.
This had been a stock item for the last three years and therefore we were not expecting this and had already spent the profit from these sales in covering operating expenses while waiting for the furnaces to be built. We could not talk Silverwinds Metals into even making enough for these orders.
We were in trouble. We went to two factories to get an EPA furnace made. We did not yet have CAD plans and we were running out of time.
We were spending so much of our energy putting fires out. The Hutterite were now making their own competing furnace, called Polar. Wood Doctor is now a company that Silverwinds wanted to be in their past. Silverwinds Metals could increase their profit if they also distributed the furnace.
Since our troubles which included Silverwinds trying their best to put us out of business, Silverwinds Metals has made it plain that if Outside Heating Systems Ltd. failed that they would not pay warranty. They had promised 5 years of 100% of all repairs warranty to Outside Heating Systems Ltd and Wood Doctor. A copy of this warranty is at www.wooddoctor.com (http://www.wooddoctor.com). Neil Hoofer, at Silverwinds, has been telling our customers that they are not Silverwind Metals customers and Silverwinds Metals is not obligated to pay claims.
The reality is that Silverwinds Hutterite Colony built the stoves and wrote out a 5 year 100% repair warranty. They are obligated.
At this time the Hutterite already knew a few of our better dealers. Plus, hey had already recruited Dave McCulloch that had worked closely with me for 14 years, and a Canadian distributor.
We were surprised when we sent a tractor trailer to the factory and they did not have inventory for us and would not sell us any of their new brand. The trucker said there were lots of furnaces stockpiled.
Silverwinds Metals said the factory was jammed with furnaces waiting for parts, but the colony minister Zack Hoofer Sr. said that if we could wait, that they would eventually build our furnaces for us.
We waited and waited.
Just as the furnaces were finally made, and we had just got the first load out and were arranging shipping our bank account was hit with a number of credit card refunds. They all came at once. This took out not only the money we would have sent to the Hutterite Colony, but also the profit on all these furnaces that we had already spent in expenses. Our account was wiped out. Once it started, it happened quickly.
We were essentially out of business.
We slashed expenses at all locations and eventually only one part time employee remained.
I had also let my own personal bills fall behind and used up my own personal resources, while we were trying to save Wood Doctor.
There are some really great people caught up in this. There are loyal dealers, friends, customers, creditors and employees. I am sorry.
I am 60 years old, and have been in business most of my life. I was never involved in a business failing before. There is no hand book for that. Looking back I see how I could have protected things better and prevented this from happening with shorter leases and commitments and staying in my field of heating with another manufacturer.
I am sorry for the trouble and inconvenience that this has caused. I should have communicated better, but I was in shock.
I will do my best to reimburse every one in the future. Wood Doctor website will be back up May 2012.
Again, I am sorry.
I am also posting a copy of the warranty written by Silverwinds Metals (POLAR FURNACE) (contact below) to Outside Heating Systems Ltd. for the furnaces built these past 9 years.
I am also posting claim forms on our website for repair warranty during the first 5 years.
www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com)
The contract obligates the manufacturer (Silverwinds Hutterite Colony) to cover all repair costs for the first 5 years.
They stuck a phrase in their warranty that referrs to an obligation about solvency that will be included in a future contract. There were no future contract ever written. Therefore that phrase is invalid. This was only added after I was very vocal after I had discovered that they had bought a cheaper load of boiler plate from somewhere else. At the same time they agreed to increase the time to 3 years, to replace furnaces at no cost within their 5 years.
Silverwinds is not obligated to participate in the replacement warranty offered after 5 years.
WOOD DOCTOR WILL CONTINUE TO DO THEIR BEST TO TAKE CARE OF ALL PAST CUSTOMERS AFTER THE 5 YEAR SILVERWINDS WARRANTY.
This following is part of a letter written to the Silverwinds Hutterite Colony by president of Wood Doctor January 4, 2012:
Neil Hoofer openly did not correct stress corrosion leakage as requested around the chimney and door jamb extension, which caused leaks into firebox, then other leaks and corrosion to happen. Neil said that the cost was too high to correct them and that the price of warranty was not expensive enough to correct.
Neil's exact words to me were "If we were to spend $200.00 on every furnace we built in a year, and built 1,000 furnaces, that would be $200,000. It is not worth it, as we would never spend that much on warranty." That attitude made my job hopeless.
I never found out until a few months ago, when we took a torch to one of our original furnaces WD8000 which you call SW25 that THERE WAS NO SUPPORT FOR THE FIREBOX.
THE SUPPORT FOR THE WEIGHT OF THE FIREBOX DID NOT EXIST.
ALL WEIGHT FOR THE FIREBOX AND WOOD WAS HANGING BY A WELD AROUND THE CHIMNEY AND DOOR JAMB EXTENSION.
WHY WAS NO SUPPORT PUT IN UNDER THE FIREBOX?
I could hardly believe my eyes, as a long time ago Neil Hoofer had told me that the metal around the chimneys was corroded by stress corrosion. I always assumed that it was because of heat and low water, as I was never given complete CAD drawings to examine.
It now appears that the failures may have been deliberate.
Neil Hoofer used to say in meetings "Why do we need Arthur? Why not do our own distribution?"
Neil Hoofer also used to say “The warranty to Wood Doctor is in our Colony’s name, we need it in a limited company.” I used to wonder, “Why? Are we not planning to fix up the customers?”
As failures kept happening over and over, I no longer felt comfortable selling furnaces that I knew may fail. My only hope was that maybe Neil Hoofer would finally get the promised changes done; and look at the disappointment and grief, that Silverwinds Metals are causing families and have compassion and fix and replace the defective furnaces.
When Neil Hoofer asked me, in person, 2 years ago "If Wood Doctor went out of business because of warranty, would Wood Doctor take Silverwinds down with them?"
I had responded "How could it be possible that warranties could take Wood Doctor down, because the warranty comes from you?"
For the last few years I have been thinking, "If I left Wood Doctor would the customers lose their warranty, because the warranty was written to Outside Heating Systems Ltd.?" I felt trapped. I no longer wanted to sell their furnaces. I no longer had confidence that we were helping people by supplying them with a furnace from Silverwinds Hutterite Colony (Polar Furnace)
We are still having problems in only 3 or 4 or 5 years. It is unnecessary. Then if a furnace makes it past 5 years, it is now Arthur's problem. These furnaces did not have to fail in 10 or 20 years.
Neil Hoofer's penny pinching has caused untold harm to our customers, dealers, and Wood Doctor.
The correction to the bushing around the pull rod took numerous requests and a number of years before happening.
I have been saying "What is happening, as we have to improve the furnaces? When will this be done?"
How many times have I heard that the 3/8 inch steel would be put in the door jamb extensions?
It never happened. Neil never got it done.
The above is part of a letter I had written to the Silverwinds Hutterite Colony.
However I also want to say:
The Hutterite are very mostly good intelligent people.
Most Hutterite are mostly honorable people. I have a high respect for many of them. Many have been friends.
I have no animosity toward Hutterite people.
I have no bitterness towards Neil, only disappointment. I could never understand Neil. The more that I diid with Silverwinds, the more he opposed me. I just realized why Neil has been acting this way.
Neil Hoofer suffers from Narcissism. Neil is a text book case. The son of the minister. Raised in a place of honor. He would be regarded as handsome. very well spoken, on and on. Neil is basically running the factory today. What a recipe for future disaster.
At this time, Neil Hoofer has been telling Wood Doctor customers that the Hutterite Colony, Silverwinds Metals is not going to cover their warranty, It is my responsibility. They are my customers. The warranty is written by the Silverwinds Hutterite Colony. That makes purchasers Silverwinds Metals customers for the first 5 years. A copy of the warranty is at www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com)
The Silverwinds Colony has been listening to Neil Hoofer and Dave, and HAVE COME INTO AGREEMENT WITH THEM to put money ahead of their word and obligations.
They have been refusing to pay warranty claims to customers during their five year manufacturing warranty contract obligation.
I have this in writing from a number of people.
Neil Hoofer, if you had simply done the right thing and honored your warranty instead of spending all your energy spreading rumors about me, I never would have made this public. You have left me with no choice.
Any Wood Doctor warranty claims during the first 5 years can be done direct to the factory where they were made:
Polar Furnaces Mfg. Inc. or Silverwinds Metals Colony
PO Box 159, Sperling, Manatoba, R0G 2M0, Canada
phone:204-626-3485.
fax: 204-626-3326
contact zacksr@silverwindsmetals.com or zacksr@polarfurnace.com
I have no desire to embarrass the Colony or cause trouble.
Outside Heating Systems Ltd. has closed. However we are not changing our name or avoiding our promises or obligations.
All unfilled orders will be filled soon. WOOD DOCTOR WILL CONTINUE.
Warranty claims after 5 years on our prorated replacement warranty can be made at:
Wood Doctor
397 Prince St., Truro, Nova Scotia B2N 1E6 Canada
We will continue to honor our warranty the best we can.
May. 4, 2012 --- UPDATE ON WARRANTY PROGRESS:
Rino Francoeur
Edmonston, NB Canada
Rino Francoeur <rino5@me.com>
There was a omplete furnace corrosion failure of a Silverwinds furnace in under 3 years.
Emailed more Pictures Dec 14, 2011
As of April 24, 2012 - Mr Rino Francoeur still has not received his new furnace.
Silverwinds Metals now calling themselves Polar Furnaces has left Mr. Francoer without his replacement furnace all winter.
This furnace was designed and Pattoned by Neil Hoofer of Silverwinds Metals and failed from corrosion under 3 years old.
WHY has this customer not been fixed up?
I approved the replacement over 4 months ago and emailed pictures.
Neil talked to customer and told him that a replacement furnace would be coming. Where is it?
How can I stay involved when you obviously will not continue to honor claims.
I will notify all customers to deal with you directly as you will obviously no longer fix them up when I am involved in any way.
Arthur Turple, pres.
Wood Doctor
cell 207-745-0854
Home 902-893-3336
www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com)
PS We now have good news.
From spring 2011 to spring 2012, I went through the roughest year of my life. Silverwinds stopped supplying HE8000 after we had sold a number, and then later stopped supplying all furnaces for awhile, but always told us that they would eventually build them. At the end we managed to get one tractor trailer load of furnaces out before the credit card companies recalled all credit card payments. The whole company crashed.
There are still a few people that have not received their furnace when our company closed.
These orders will be taken care of. They will soon receive a furnace. It will be a better one.
I was approached by a few manufacturers that heard what had happened and wanted to help. This was appreciated, but I was not mentally able to step back into the fray at the time. I am ready now!
Some of the things said on the internet were true.
We were way behind in deliveries all summer, mostly because they were not available.
When we crashed there were some undelivered furnaces. They will be delivered soon.
There is one person in particular who has been spreading lies about me, my family, my partners, and the company He shows a picture or takes a fact and adds a lie to it to make the lie appear like the truth. He goes by the handle of Hawken.
I have even watched him do this before.
Hawken real name is John H-r-y.
John is from Nova Scotia.
John worked with me a few years back and was put into a trusted position and later dismissed.
John hides under a few different handles.
Even the Hawkin picture is also a fake.
John H-r-y also suffers from Narcissism. John is older (early 50's) and much more advanced into the ultimate failure of a life of Narcissism.
THERE IS AN ANSWER TO THE STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website by May 1, 2012.
Arthur Turple, pres.
Wood Doctor
www.wooddoctorfurnace.com (http://www.wooddoctorfurnace.com)
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WOW- That caught me off guard. Now we need Neil's perspective on what happened- sort of a "rest of the story" thing.
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martyinmi youare right this is good reading. i can't say i follow it all (im no business guy) but i found a couple of lines that caught my eye as well let me quote the line below
"For a good residential outdoor furnace I now recommend Portage and Maine.
Portage and Maine is light years ahead of Silverwinds Metals, that built the Wood Doctors and now Polar furnaces.
They have been busy improving their furnaces over many years. "
does the above quote mean that wood doctor knew "they have been improving their furnaces over many years" and are light years ahead of the company that wood doctor bought from. knowing in fact that portage and maine was all along building a better stove than wood doctor was selling? am i reading this right?
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Most of that was truly un-needed information as far as I could tell. Sounded like a lot of mumbo jumbo that could have been, should have been, summed up in a couple paragraphs.
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Sounds like this company was run without the normal contracts and legal paperwork needed to operate at this scale. Just goes to show that the best place to buy a furnace from is a company that actually manufactures their own furnaces instead of buying and rebranding.
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Sounds like this company was run without the normal contracts and legal paperwork needed to operate at this scale. Just goes to show that the best place to buy a furnace from is a company that actually manufactures their own furnaces instead of buying and rebranding.
Yeah lets start with Main and not the State of Maine..Spell check Arthur lol..Gotta say yoderheating I agree..
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Adjusted April 21, 2012
By the president Arthur Turple
There are still a few people that have not received their furnace.
These orders will be taken care of soon. They will receive a furnace. It will be a better one.
I was approached by a few manufacturers that heard what had happened and wanted to help. This was appreciated, but I was not mentally able to step back into the fray at the time. I am ready now!
Some of the things said on the internet were true.
We were way behind in deliveries all summer, mostly because they were not available.
When we crashed there were some undelivered furnaces. They will be delivered soon.
There is one person in particular who has been spreading lies about me, my family, my partners, and the company He shows a picture or takes a fact and adds a lie to it to make the lie appear like the truth. He goes by the handle of Hawken. I thought it was someone else but now know who he is.
I have even watched him do this before. I had forgotten.
Hawken real name is John H---y.
John is also from Nova Scotia.
John hides under a few different handles.
The Hawkin picture is also a fake.
John H---y suffers from Narcissism.
THERE IS AN ANSWER TO THIS STEADY FAILURE OF FURNACES IN OUR INDUSTRY.
The answer will be on our website before May 1, 2012.
Arthur Turple, pres.
Wood Doctor
No WillieG you are NOT right.
I never liked the original Portage and Main
I had dismissed them years ago.
This summer an associate pointed out that the new improvements that they had implemented, were similar to some of the improvements we were planning on our New Wood Doctors.
I was surprised and impressed.
Neil Hoofer is the son of the minister and runs the CAD programs and acts as plant manager at the Hutterite Colony called Silverwinds. No changes happen to furnaces unless Neil agrees and implements them on the CAD program.
I was always waiting for improvements to be implemented.
One little change that would cause Neil 8 hours at the most, was to reduce the width of the House and roof on the Regular by 2 inches on each side.. That would have saved Wood Doctor an average of $250 shipping on every Regular manufactured. There is no advantage to having a big bulky outer house almost as wide as a Medium size.
Another change was to increase the door jamb extension to 3/8” thickness.
I would leave factory meetings expecting improvements to happen, as soon as Neil fits it into his schedule. I have waited a number of years and they still never happened.
Improving any furnace for Wood Doctor was not in Neil’s long term plans.
Hi oldchenowth
The WD8000 was our best selling unit. The unit I took apart had no support.
We have had a lot of trouble with the WD14000 around the chimney.
The firebox is really heavy.
I would suspect that the Industrial WD30000 has support.
The HE5000 was not built at Silverwinds, but was built at Fordham Manufacturing in South Dakota. Silverwinds had contacted Fordham as Silverwinds found the HE10000 too time consuming. The HE5000 is a new design by Fordham. It was well designed.
The water level tube is not hooked to the furnace, but is on the water overflow tank.
As water heats it expands and overflows into the tank and then siphons back to the furnace as it cools.
Only ever add water when you are up to 180F. Then only fill to ¾ maximum.
Sammy would be pleased to give you more instructions.
You can purchase one by contacting Sammy at Carpenter, SD57322.
Mobile 605-532-3837 or 605-233-0356. or sfordham@itctel.com
Sammy is a great guy and the HE5000 has been very popular with customers.
and is EPA phase 2.
I wish Sammy all the best.
Arthur
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thanks for clearing that up for me Arthur. and please feel free to post any other info you care to share..good or bad this site will not ban you or anyone else for printing their point of view.
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Ok Arthur, for those of us that DO have a Wood Doctor and may experience leaking, how about sending us a drawing to fix or upgrade ours when and if it starts to leak? Is this problem only on the 8000's? I have a 5000 that seems to be using a little water itself only 2 years old. I have turned down the temp because I thought I was boiling it over a little. I am thinking that is not the case. Being that my warranty through anyone is null at this point, how about shedding some info to repair ours that may require it? As much as I would like to afford a new Portage and Main, it simply aint gonna happen! I will have to fix my WD for many years to come. I really hate to tear mine all apart and reweld it, but I will with or without your help. If you can save me some headaches, it would be much appreciated. Message me if you would rather than in open forum. If you know of a fix, help us out. I deal with engineers everyday that can't make toast, so a non-engineer answer won't bother me a bit.
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I hope all works out for you Mr. Turple, I have a 10000 and it has been dependable and heats 2 buildings well. I have talked to you in the past and you did get right back with my questions answered. Also if there are any weak links on the 10000 that we should watch out for the info would be very appreciated
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Is sad to see a small junior player go but I have read your statement Arthur and while most is correct I did wonder why you left out the investment with Tom from Log Boiler ? http://thelogboiler.com (http://thelogboiler.com) Tom sure tells an interesting string of events, where your original Contract was terminated due to a possible fraud involving Rick Fuller and you Arthur ? , After several months Brian Nadeau re appeared late 2011 and a deal was struck with a large down stroke of cash and an agreement that Arthur's name be left off any contract due to fallout coming from wood doctor .
I have no dough the credit card took back what they could get , wish you well with Logboiler Woodddoctor , the name association seems to say it all on the website and Tom confirms the reality. This picture below is interesting , will they cover some warranty since they are sticking up the name ?
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Could someone please combine all the WoodDoctor threads? It seems they all have repetitive, word for word posts.
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Could someone please combine all the WoodDoctor threads? It seems they all have repetitive, word for word posts.
What's it matter? Its fine they way it is, Willie does a fine fine job
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lets wait and see what the new owner has to say about how things will run. he may have his own mods and such.
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Since no one eludes to who the new owner of this forum is, I find it suspicious that an entity or person is interested in purchasing the domain and operating the forum. It makes me wonder what the motive would be to buy it. Kudos to Phin Phan if he turned a profit on it. This forum has a lot of useful content and I'm not undervaluing it but why would someone purchase it? Unless they turn it into a forum like the Arborist which is bloated with ads and they generate revenue from ads. Or could it be to delete information in threads like this...
If anyone looked at the BBB website, this brand is toast. Rated with an 'F'. Not that it would be surprising given the reports here of unfulfilled orders.
A backup of these threads might be prudent.
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Arthur,
Maybe if you returned people's calls you would still be in business. I don't feel one bit sorry for you. You spoon fed a bunch of people crap and now you have to deal with the consequences.
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Thanks Willie and the other mods for not deleting this string of posts. I, for one, have a $10,000 investment in this thread. I know others have much more in to it. I'll take the multiple posts, I can always scroll down. My WD is my most important winter time investment. Being I am only two years in to a 30 year warranty that is now null and void, I need to find out how this all plays out and what the other owners are going thru. Hopefully we can help each other save our obsolete machines and get thirty years from them. I DO understand the bashing though. It may not be right, but the frustration level is high. Please be leanient on the delete button, folks just don't know how else to express it. This forum is why I bought my burner and it's how I'm steying abreast of keeping it going. Thank you Phin Phan and the other moderators for continuing the MOST informative site dedicated to wood burners. I mean it!
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The New WoodDoctor is soon in production at http://portageandmainboilers.com/ (http://portageandmainboilers.com/) provided Arthur comes up with the deposit for the first 50 Boilers..
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Hawken, please be specific about your last comment.
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If he has the money to order 50 then by god he has the money to repay the people he bent over!
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Aurthur,
I have the WD14000. What problems should i look out for to see if there are any problems with mine. I am in year 3 of my purchase?
pat
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I am surprised that somebody would openly admit to such failings.
Subcontracting is hardly unusual, but it is up to the Contractor to specify what they want and quality check that they are getting it. Asking a subcontractor to do something when convenient? Not checking on the quality of the product supplied?
I tend to be very cynical about warranty's at the best of times, but a 30 year warranty from a shoe string operation that was taking profits from units not actually delivered?
So they were relying on the the sub contractor picking up the first 5 years, where was the money set aside for the next 25? On products they had not inspected and which they had doubts about the quality?
The only issue was not if the company this company was going to fail, only when.
The comment about subcontractor responsibility to the eventual customer seems naive, unless the warranty specifically includes this.
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The fact remains, my wood doctor stove failed after 4 years, I got no help from the factory warranty and repaired it myself at a cost of $ 697. Arthur will you forward the billing I sent to you to the proper channels. Thanks. Rich Coons
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So Arthur lists a cell phone # but the mailbox is full and no messages can be left. Nothing has changed Arthur. You are not keeping the promise you gave me on Nov. 25, 2011 that my stove is under warranty and you would cover it. Rich Coons
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EYE in the Sky in Florida at his 3rd home , as we can see in this picture , Arthur's Cell phone in 1 hand [ 13,800.00 € Daytona Rolex he bought in 2011 with Dave] and a list of people to avoid in the other, But looks like his front pockets are full of everyone's cash. His email message box has been full for years and you need to be on the accepted caller ID list with CASH in hand.
[attachment deleted by admin for space issues]
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Hawkin,,please be specific about your reply to the wood doctor being made at portageandmain......with the truth only!
Speak the truth,,where did you get this information from, or did you make it up?
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We can only speak of what we hear from Arthurs side of the play Book while raising money for another go around, real or not ? someone would have to ask portage.
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Portage and Main make their own brands of furnaces only and have NO plans to build for anyone else. Hawkens in blowing smoke and did not check this fact. I think he is on a personal vendetta to destroy Arthur instead of resolving our problems with unpaid claims. Perhaps he is working for a rival company.
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Thats right Barrick,,Hawkin just made this up himself.
Arthur never told him that.
P&M can hardly keep up, every body is after their good product.
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Funny heard the same thing by someone very reliable that WD wanted to be made by PM. Only PM would know for sure.
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There is little chance of anyone getting any $$$ from Claims. Just This week there has been a seize order issued by Revenue Canada . If you were a supplier to WD-Arthur you have a court letter also.
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Funny heard the same thing by someone very reliable that WD wanted to be made by PM. Only PM would know for sure.
Arthur Turple will NEVER do business with Portage and Main. Hawken obviously does not care for Arthur, and that's understandable. He should, however, make sure there are at least partial truths in his posts. Debasing a reputable manufacturers good name by associating them Arthur constitutes fraud. After speaking with the good folks from Portage and Main at the Ag Expo in Louisville Kentucky on Thursday, I can assure you all that Hawken's posts that associate Arthur Turple with Portage and Main are pure gossip at best.
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You are correct Marty , however perhaps you did not read the post below, this understanding states its WHAT we hear from Arthur's SIDE. At no time did I say portage said this. " Real or Not " this means its very possible its not TRUE as I said its from Arthur's side. " someone would have to ask portage " this all seems very clear to me, but somehow your understanding of the English statement seems to have twisted the words .
Re: What Really Happened at Wood Doctor by the President - Arthur Turple
« Reply #26 on: February 12, 2012, 07:50:53 PM »
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We can only speak of what we hear from Arthurs side of the play Book while raising money for another go around, real or not ? someone would have to ask portage.
This Blog is to report what we hear, or have questions, I stated what I heard from Arthur's Side. Seems some people support WD actions I see.
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The New WoodDoctor is soon in production at http://portageandmainboilers.com/ (http://portageandmainboilers.com/) provided Arthur comes up with the deposit for the first 50 Boilers..
I understand English quite well. Your statement above appears to state what you assume to be fact. By the way, who are you, where are you from, and how do you feel Arthur wronged you? Perhaps we can help?
I can understand you wanting some type of justice, as that is human nature. The end that you are seeking may not be justifiable by the means you are employing. Going after Wood Doctor is your business and your right- if you have been wronged by them(him). I'd sure like to see you take a different approach to achieve the vindication you feel you deserve and leave this forum to those of us who choose to use use it for it's intended purpose.
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That was clever, replied to the wrong thread.
It seems WD has no money so going after them would be a waste of time and money.
Going after an individual, well that is a much more complicated situation and I would be surprised if it was practical. That assumes the individual has assets that could be got at as well. My guess is that they are well hidden.
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The New WoodDoctor is soon in production at http://portageandmainboilers.com/ (http://portageandmainboilers.com/) provided Arthur comes up with the deposit for the first 50 Boilers..
I understand English quite well. Your statement above appears to state what you assume to be fact. By the way, who are you, where are you from, and how do you feel Arthur wronged you? Perhaps we can help?
I can understand you wanting some type of justice, as that is human nature. The end that you are seeking may not be justifiable by the means you are employing. Going after Wood Doctor is your business and your right- if you have been wronged by them(him). I'd sure like to see you take a different approach to achieve the vindication you feel you deserve and leave this forum to those of us who choose to use use it for it's intended purpose.
well put Marty
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Very well put Marty..who is this Howie anyways? :thumbup:
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I wanna know how he got the shots of him walking down the street and all of that
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Eye in the sky is very useful for surveillance , look at the angle of the picture, its from up above . if you know where to look, PM me if your want the link connection , I am happy now just with my Hawken unit. the WD is now dead and recycled .
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WOW! This whole WD thing died pretty quick. Seemed to just be getting juicy and now, Nothing.
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I agree I was really looking forward to an all out verbal attack but am suprised it didnt happen. Do you think that no one bought the recent dose of spoon fed crap?
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seems to me arthur popped in here and on his company site and gave some sort of explanation (real or not?) that left him with a clear concience and moved on to his next money making adventure. business people that have a good business going always want another one..seems he did not do enough homework in his internet or phone business and got himself burned. he willpop up again somwhere in some business.
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Shhhh don't kick the hive
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The only question I have, is where do I get my chemical water treatment now for my WD? Being that my $8000 warranty and free stove are both obsolete. Hopefully I can get replacement parts if needed from some other source and the "wood doctor" water treatment. Bought an Edsel, then bought a Yugo, then bought a Wood Doctor. Seems to be atrend with me. Don't let me buy your brand, or they will soon be out of business. Maybe I'll go look at a new Pontiac or Saturn this weekend, the wife needs reliable transportation.
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As a supplier to WD had indicated to a few of us just last week. The Revenue Canada and IRS USA have looked for tax money from Arthur for years and is requesting every transaction for the past 7 years . Now a full audit has resulted in him shutting down. He knew it was on the way in 2010 and planned 2011 as his revival year with the NEW factory scheme and 25 million government loan from USA. But flying back and forth to FL in his private jet costing 40,000 USD fuel 1 way sure eats up the profit from the wood stoves . He plans to open late April under a new name and a 40 year warranty .
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40,000 one way? Where do u come up with this stuff?
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I can see it. You stuff the fuel tank with $1 bills and auger them into the jet motor. Then they charge you to empty the ash pan when you land. Happens to me all the time.
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As a supplier to WD had indicated to a few of us just last week. The Revenue Canada and IRS USA have looked for tax money from Arthur for years and is requesting every transaction for the past 7 years . Now a full audit has resulted in him shutting down. He knew it was on the way in 2010 and planned 2011 as his revival year with the NEW factory scheme and 25 million government loan from USA. But flying back and forth to FL in his private jet costing 40,000 USD fuel 1 way sure eats up the profit from the wood stoves . He plans to open late April under a new name and a 40 year warranty .
You can't tell any of us who you are or why you hate arthur and get on here saying things that make hardly any sense. If Arthur wronged you then you should be upset, but I think you could do it without spouting stuff which is laughable at best. 40k in fuel one way, portage and main building his new boilers, sounds like you are just spreading rumors with nothing to back it up.
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Looks to me like Arthur and Hawken should get together and start their own business adventure.....2 peas in a pod here folks.....
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http://www.wooddoctorfurnace.com/ (http://www.wooddoctorfurnace.com/) NEED TO READ THIS
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WoodDoctor II now open , 40 year warranty this time around.
the website seems to work , http://www.wooddoctorfurnace.com/ (http://www.wooddoctorfurnace.com/) and this one also http://www.thewood-doctor.com/ (http://www.thewood-doctor.com/)
In the https://rjsc.gov.ns.ca/rjsc/ (https://rjsc.gov.ns.ca/rjsc/) all is still owned by his old company, I think its different here for us in USA than Canadian laws. Willie or MOD may know better being a Canadian
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Nooooooooooooooooo!!!!!!!!!!!!
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Talked to other former WD dealers who are also out $. they have contacted FBI , Attorney General etc. How can he still be free and going back into business? Shouldnt he have to pay off his debts first?
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I could not connect to the web site. But I am sure they would have set up a new company and 'bought' the trading name.
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Talked to other former WD dealers who are also out $. they have contacted FBI , Attorney General etc. How can he still be free and going back into business? Shouldnt he have to pay off his debts first?
im no lawyer but i think if a company is ltd. it can only be sued for what it has and the personal assests of its owners can not be included? i think that is how it works but im not 100 percent sure
and if he is coming out with a 40 year warranty..pfft i cant buy that,the last one was no good
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I think the 40 year comment was a joke, like most warranties.
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Any Canadian customers getting hosed by these guys? It sounds to me like it's only the US that has the problem and they've made it clear down here that they really can't help across the border. Note to self AGAIN, go USA only.
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Only USA customers have lost money with WoodDoctor, I have not seen 1 Canadian hit with losses except the banks. its difficult for us to charge and process a Canadian company or person under Fraud or racketeering . Buy USA only with USA owners.
Halifax Court Filings - March 21 2012
Mar 21 Posted by Andrew Speller in Frank Blog http://www.frankmagazine.ca/index.php?option=com_easyblog&view=entry&id=412&Itemid=1 (http://www.frankmagazine.ca/index.php?option=com_easyblog&view=entry&id=412&Itemid=1)
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The Bank of Nova Scotia Vs. Outside Heating System Ltd., Arthur
Turple and Regina Turple $177,423.01.
(Debtor/Creditor)
Bank sues Truro company for $177,423
March 21, 2012 - 6:51pm BY THE CHRONICLE HERALD
The Bank of Nova Scotia is suing a Truro heating company for $177,423.01.
In documents filed in Nova Scotia Supreme Court on Tuesday, the bank alleged that Outside Heating System Ltd. and company principals Arthur and Regina Turple owe it for debt and interest accrued as of March 19, 2012, under a 2004 credit agreement.
The bank is also seeking pre-judgment interest and costs. None of the allegations have been proven in court. The defendants have 15 days to file a defence.
154274 CANADA LTD.
Company Number2154749 JurisdictionCanadaRegistered Address
UPPER RAWDON, CTE HANTS NS, B0N 2N0, Canada
Canada
Directors/ Officers
HAZELLE S. PETTIPAS, director
REGINA M. BARRY, director
ARTHUR J. TURPLE, director
STEVEN L. TURPLE, director
Registry Pagehttps://www.ic.gc.ca/app/scr/cc/Corpo...
Corporate Grouping
Source Corporations Canada, https://www.ic.gc.ca/app/scr/cc/Corpo..., (https://www.ic.gc.ca/app/scr/cc/Corpo...,) 25 Jan 2012
Business Contact and Profile
Name: Wood Doctor
Phone: (902) 895-6663
Fax: (902) 895-8131
Address: 35 Commercial Street, Suite 101
Truro, NS B2N 3H9
Website: www.wooddoctor.com (http://www.wooddoctor.com)
Original Business Start Date: January 1997
Principal: Mr. Arthur Turple,& Mr. Dave McCulloch President
Customer Contact: Mr. Arthur Turple, President - (902) 895-6663
Employees: 23
Type of Business: Heating Contractors
BBB Accreditation: This organization is a BBB Accredited business.
Additional DBA Names: Outside Heating Systems Ltd.
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Hawken, I sent you a pm, did it come through?
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Received this from arthurtruple@yahoo.com
Welcome Dealer
The lord works in mysterious ways , after a good month of prayer I have been forgiven for past wrongs . Lets join hands and business alike to make this new Wooddoctor II a success . Pre -orders now accepted at last years prices , minimum 5 stoves any size.
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Re: The log boiler
« Reply #2 on: Today at 08:26:01 PM »
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Wwwgreenhousefurnaces.net Is aurther turple , Brian nadeau and rick Fulcher of wood doctor all the photos and videos are all stolen from other manufactures they have ripped me off and a green house in Ontario beware they are operating a scam same as wood doctor you will not get a stove until you pay in full than they will not deliver ask for references as they have none
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