With this being my first year with my OWB, I'm still learning. One thing I'm finding is that the wood isn't burning completely. Anytime I try to take ashes out, I find that there are very few ashes, and lots of small chunks of charred wood, charcoal, etc. As I check the stove morning and night, I typically find about 8 inches of hot coals, and the charred wood under that. I usually just throw more wood in on top of it all and keep the cycle going. Eventually,, I have to take out coals, wood pieces, ashes, etc. to make room for more wood.
My brother has a CB 5036, and was telling me he had the same problem at first. He called the CB representative, and was told he was loading it too full, and too often. He wasn't allowing the chips and coals to burn up completely.
The past couple days, I've been trying to stir the ashes, and let the coals alone until they are down drastically. It's just with working, I can't always leave the stove without wood until it burns more.
Ideas and opinions anyone???