Im lying???
Sir, u agreed to the warranty that clearly stated a 1 yr warranty on electrical components. It did not fail within the first year
the reason they replaced it was because of the changes of an particular model, it was the earliest runs of the xt series. Once they seen they had a potential issue, a warranty bulletin went out to all dealers. They replaced all the stoves we had on our yards with the updated models and told us they would switch the faulty units out at no cost to the customer if anything had gone wrong. The reason they replaced the unit that wasnt leaking was because it was of the first run and i had sold it in the middle of us finding out about the replacement program.
u can come cowboying in here all ya want, but I know a lot of folks on here and a lot of folks know im not going to lie to anyone regardless..
now with that being said, im not doubting your story one bit, because u clearly stated that it wasnt in the first year of warranty that ur control had failed, and sharon goes by the book
with that being said, its also good that u came here to complain because now other folks might be able to go out to there stove and see if there is potential for this issue on there model, if they feel snow could be blown into that hole it may be a good idea for them to give it a couple minutes of attention.
But as far as me calling you a liar, umm no. Im not going there but I think its a pretty sad sign of character to start calling someone a liar that you dont even know or had any dealings with at all.
As slim says, youll get more help with sugar than vinegar haha