Outdoor Wood Furnace Info

Outdoor Furnaces - Manufacturers with NON EPA-Certified Models Only => Wood Doctor => Topic started by: martyinmi on December 14, 2011, 05:37:20 PM

Title: Crossing fingers and holding breath
Post by: martyinmi on December 14, 2011, 05:37:20 PM: Carol called me a few hours ago and told me that she talked to Arthur today. He inquired as to whether or not she had got her HE 8000 fixed or replaced yet. After a short conversation, he informed her that a new boiler would be on it's way and at her house in 3 days. He was going to call her back with the trucker's phone #. According to him, all it should cost her will be hiring someone to move the old one out of the way and unload the new one from the semi, as well as hiring someone to do the necessary installs required. I have to say I'm pleasantly surprised, but also very cautiously optimistic to say the least. I'll keep ya'll posted. This will be step one in the right direction for him and his company if he proceeds through with it.

Marty
Title: Re: Crossing fingers and holding breath
Post by: Bull on December 14, 2011, 06:30:21 PM: Keep us informed Marty, I hope he is being truthful and makes a come back to the right side.
Title: Re: Crossing fingers and holding breath
Post by: oldchenowth on December 15, 2011, 05:53:35 AM: I'll hold my breath too. But, if I turn blue and pass out, will someone try and revive me?
Title: Re: Crossing fingers and holding breath
Post by: Ridgekid on December 15, 2011, 06:34:05 AM: It will be very interesting how this one turns out!
Title: Re: Crossing fingers and holding breath
Post by: martyinmi on December 15, 2011, 02:19:38 PM: Quote from: oldchenowth on December 15, 2011, 05:53:35 AM
I'll hold my breath too. But, if I turn blue and pass out, will someone try and revive me?
Fellow Michigander or not- you'll not get any mouth to mouth from me >:D You'll be at the mercy of the first responders!

On a serious note- they do manufacture a great product. I'm really hoping they get their act together and do what is right to the ones they've wronged.
Title: Re: Crossing fingers and holding breath
Post by: martyinmi on December 16, 2011, 01:53:29 PM: Just got off the phone with Carol about a half hour or so ago. Her brand new HE8000 is scheduled for delivery tomorrow at 9:00 am. She sure seemed excited. I'll call her around noon tomorrow and see whats up and and post my findings.
Title: Re: Crossing fingers and holding breath
Post by: willieG on December 16, 2011, 03:29:17 PM: i wonder if arthur is still reading this forum? ;)
Title: Re: Crossing fingers and holding breath
Post by: Bull on December 16, 2011, 09:32:49 PM: Thanks for the update Marty
Title: Re: Crossing fingers and holding breath
Post by: martyinmi on December 17, 2011, 09:59:33 AM: Spoke to Carol an hour or so ago. Her brand new HE 8000 is sitting on it's pad waiting to be hooked up! She is very thankful to everyone here on this forum who may have inadvertently did something to speed up this process for her. I'm quite sure she would not have received her new OWB without this site and it's members. You all pat yourselves on the back.

Arthur, Rick and Brian- this is one down, sounds like many more to go, but you are heading in the right direction.
Title: Re: Crossing fingers and holding breath
Post by: Ridgekid on December 17, 2011, 10:20:55 AM: Wow. That's great news. She'll be cooking by dinner time!!!
Title: Re: Crossing fingers and holding breath
Post by: Bull on December 17, 2011, 07:39:25 PM: This is awesome, I am very happy for her and I hope this company does right by the others who have posted here and makes a come back.
Title: Re: Crossing fingers and holding breath
Post by: oldchenowth on December 18, 2011, 05:08:56 PM: Just read your post Marty. We're on the same page on the mouth to mouth, just let me slip away.

Freakin' awesome, Miss Carol got her stove. Like you said, one down how many to go?

Maybe this internet thing will catch on and hold people accountable. We're watching and we're pissed off and packin' heat.
Title: Re: Crossing fingers and holding breath
Post by: grix on December 21, 2011, 10:36:22 PM: We are new to this forum, but we are desperately in need of some help. My husband and I just purchased a wood doctor 8000, I believe, from a dealer in the east coast We need to talk with someone soon, as we are having problems with heating our stone house, 3200 square feet, with it. We will be on tomorrow night with the details, so if anyone can be of assistance, we would be so happy to speak with them.
Title: Re: Crossing fingers and holding breath
Post by: Bull on December 22, 2011, 04:12:25 AM: Welcome to the site grix, start a new thread in the Wood doctor section and let us know your problems and am sure someone will be able to help you out.
Title: Re: Crossing fingers and holding breath
Post by: Armand on December 22, 2011, 08:26:27 AM: I just purchased a HE5000 wood doctor furnace. The manual in the furnace show the 10000 model information.
I would like to talk to someone who actually owns and operates and HE5000 to learn how it works.
My name is Armand Robert and live in Northern Ontario Canada near Timmins, Ontario
my email address is rarober4@gmail.com when you email me, could you please give me your telephone number so I can call you.
I will compensate you for your time and advice.
Title: Re: Crossing fingers and holding breath
Post by: oldchenowth on December 22, 2011, 12:39:17 PM: Armand,
I tried to email you and got an error from yahoo. I have an HE5000 and would be happy to try and answer anything I can for you. You can send a direct message to me thru this site.

Rich
Title: Re: Crossing fingers and holding breath
Post by: Ridgekid on December 30, 2011, 07:34:45 AM: Martyinmi-

Have any more info to share? Like the "rest of the story"?
Title: Re: Crossing fingers and holding breath
Post by: coonsrich@yahoo.com on December 30, 2011, 07:51:13 PM: I have been waiting for 5 weeks and 2 days for parts to weld in the firebox since my unit corroded through. I have now found parts local as Arthur promised twice now and nothing.
Title: Update-The Rest of the Story
Post by: martyinmi on January 14, 2012, 12:25:56 PM: Great News,
Carol called me this morning and informed me that she is up and running again, and she is very pleased with how the system is functioning. She expressed her sincere thanks to everyone on this site. Everyone here that made a phone call, posted something, or said a little prayer, please pat yourself on the back. She and her husband are very grateful. I firmly believe that without this site, she would never have received her new boiler.

Marty