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Wood Doctor / Re: Wood Doctor and Turple is part owner of the Factory for all of the makes

« on: March 15, 2010, 12:26:34 PM »

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I have used a Wood Doctor for years and very happy with it. I know lots of other people with outdoor furnaces.
Global Hydroncs are not built in the same plant as Wood Doctors.  Also, the two companies are in competition with each other.
What are these 3 other companies of outdoor furnaces that wood doctor supposedly also builds? I noticed you didn't name them for some reason.

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Wood Doctor / Re: Wood Doctor Warranty!

« on: March 15, 2010, 12:12:33 PM »

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This is an interesting page I came across. I have always loved burning with wood, and know a lot of people that use outdoor wood furnaces.  I have been paying attention to them for about 9 years now. However, I noticed a couple things wrong with the comments on this page.

The guy who has a furnace that was leaking then replaced under warranty, now leaking again. This furnace was made by Global Hydronic not Wood Doctor. This furnace carriers Global's Warranty not Wood Doctors. I know Wood Doctor used to sell some of Global’s Furnaces years ago. They were sold with a Global Factory Warranty. I know this is a Global because of the weight being only 2000 pounds. Wood Doctors are heavier then this and built of Certified Boiler Plate Metal, not Stainless Steel.  Also, Wood Doctor has never offered 25 year warranty on stainless steel stoves. Wood Doctor offers 30 year warranty on their boiler plate. They used to offer 15 years on their stainless steel. But stop building them out of stainless and now only build them out of the Certified Boiler Plate. Global Hrydronics does however offer 25 year Factory warranty on their Stainless Steel furnaces.

People have had a lot of problems with Global's Furnaces. I have seen this all over the web and have talked to many people about this. The Global furnaces that Wood Doctor did sell have unfortunately given Wood Doctor a bad name. I heard people say that Global did change their warranty so that they can request to have the furnace returned to the factory for replacement or repair. Global must want to have their boiler shipped back for testing so they can see if it’s been misused or abused. Holy, to go through two furnaces in five years… Makes me wonder what are you burning in this furnace? Also, have you been treating your water to keep it from rusting?  Or maybe it is just because Global knows most people won't pay to send their furnace back at their own expense and pay again to get it shipped back to them, as it would be cheaper to just have the furnace repaired on site out of their own pocket.   I just looked at the picture of your warranty sheet. It says right at the top that the warranty is only issued with GH (Global Hrdronics) Series Stainless Steel Units. Also, I see from the pictures that this guy’s furnace is Green; Global is the only company that builds Green Furnaces. Wood Doctor Furnaces are a beige/grey color. Years ago Wood Doctor sold a few Global Hydronic's Furnaces with a Global (GH Series) Factory warranty.

I just looked at the ad that was listed in Kijiji. That Class Action was talking about. This is Wood Doctor Head office selling off a couple of last years left over models. The ad even says it is for 3 stoves only. It is hard to say they are under cutting their dealers by trying to sell a couple of older furnaces at a discounted price. And they probably don't even have dealers in their home town as they are there. Also the dealers would most likely rather buy the newer improved models.

Also, I looked up www.outdoorwoodfurnaces.ca. This is a link to a small dealer that that has bought a dozen wood doctors in Keremeos, BC. This is not Wood Doctor like the guy wants to lead you to believe, but just one of the 400 or 500 dealers that wood doctor has.

It frustrates me to no end to see people go on about things when they have their facts mixed up. I do realize that most times it is the competition posting these negative comments so they can sell more furnaces… They must know that the Wood Doctor is a great furnace, and has been getting built better every year.     Happy Burning