I'm sorry to hear about you experience with your furnace, doow. What is leaking on the furnace? Is it a cracked weld in the firebox? If that's the case and you aren't getting any support from Shaver, you should be able to get a local welder to come out and fix it for you. Have you tried calling Shaver directly? According to their website, they should send a repairman out to your place to fix it at no cost to you.....
We have a 5-YEAR ON-SITE warranty against leaks on the furnace – NOT prorated – 100% PAID
Plus we have a 20-YEAR Parts AND Labor ON-SITE warranty (pro-rated) against leaks and structural defects on the furnace.
Electrical components such as the fan, thermostat and pump and the door and grates have a one-year manufacturer’s warranty. We will ship you a new part. Nothing takes more than 10 minutes to replace.
We don’t have you ship the furnace back to us, like some other companies demand.
We also don’t send you a roll of 18 gauge metal, like one furnace owner told me his company did, along with a list of local welders! Can you believe that’s how some people (dis)honor their warranty?
We send a professional repairman out, to your furnace, and it’s repaired on the spot, if a leak should develop! If you’re too far away from us, we get a repairman local to you.
Years 6-20 are prorated as follows.
Years 1 – 5 – 100%
Year 6 – 90%
Year 7 – 80%
Year 8 – 70%
Year 9 – 60%
Year 10 – 50%
Year 11 – 40%
Year 12 – 30%
Year 13 – 30%
Year 14 – 30%
Year 15-20 – 20%
Year 21 to forever (Lifetime) – 10%