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31
Empyre / Re: ProFab has some issues!
« on: April 11, 2014, 09:20:51 PM »
End it has! In my best Yoda voice.
Jwood thank you
Sprinter thank you
Be safe. Enjoy the summer.
Jwood thank you
Sprinter thank you
Be safe. Enjoy the summer.
32
Empyre / Re: ProFab has some issues!
« on: April 11, 2014, 06:17:35 PM »
I at least have informed 595 viewers of this issue. Next up is YouTube 
to inform that crowd. There's Craigslisteven eBay. All with eyes of buyers
And why is it that it seems this forum is controlled by only a few voices?? Is someone's pocket getting full?
to inform that crowd. There's Craigslisteven eBay. All with eyes of buyersAnd why is it that it seems this forum is controlled by only a few voices?? Is someone's pocket getting full?
33
Empyre / Re: ProFab has some issues!
« on: April 11, 2014, 05:56:22 PM »
Can you tell I am Pissed?? You can't see emotions in text. I have been very nice in my conversations on the phone. But what does it take to get someone off there ass? Yep being a dick to them. And I have came to that. But you all have helped me. And I am gteatful for it. Your the ones making Judgment!
34
Empyre / Re: ProFab has some issues!
« on: April 11, 2014, 05:51:58 PM »
Let please start off by saying. A person has to yell lawyer to get people off there rear.
Second my friend bought one of these a year prior to me. During the time of my install his burnt up. He called his insurance co. And they came in and said faulty install and gave him a check to get a new one. He bought the same one. His insurance sewed the installer for there money back.
As soon as I seem the burn mark I took pictures and sent them to dealer TOMEO FARMS in Mercer Pa. Pro fab even the lady who sent me my water sample back from pro fab and the warranty lady.
A few days later I call dealer and he said he needed to talk to pro fab.
A week later I get a call from MATT TOMEO saying " I have a parts box for you, you can pick them up before 5 "
I pick them up just to see what he has. Told me " just screw this in place"
Well after 2 weeks I decided to call my insurance co due to nothing being done. At this point the dealer has not shown up to even look at it. Insurance has me find 2 people to look at it. Said the inside is all wrong. No wonder my water temp was 170*
So I email MATT AND HAVE ALSO BEEN INFORMING WARREN CONLEY at profab. WITH NO REPLYS!
BUT once I mention I have water @ 170* and if my kids get burnt from it! Who is writing the checks???
Well Mr Conley sure did perk up his ears then and said to turn the unit off.
WELL IF I WOULD HAVE DONE THAT IT WOULD HAVE BEEN A BLOCK OF ICE.
A day later the installer (who was just paid to install it by TOEMO FARMS. Called and said he needs to install a mixing valve. Showed up last sat and installed it. Even after I told him it was installed wrong. But insisted it was ok. I RAN OUT OF HOT WATER AFTER ONE SHOWER. See picture. Then had to come back on Monday to fix it.
So is there any more ??
Put the shoe on your foot.
Second my friend bought one of these a year prior to me. During the time of my install his burnt up. He called his insurance co. And they came in and said faulty install and gave him a check to get a new one. He bought the same one. His insurance sewed the installer for there money back.
As soon as I seem the burn mark I took pictures and sent them to dealer TOMEO FARMS in Mercer Pa. Pro fab even the lady who sent me my water sample back from pro fab and the warranty lady.
A few days later I call dealer and he said he needed to talk to pro fab.
A week later I get a call from MATT TOMEO saying " I have a parts box for you, you can pick them up before 5 "
I pick them up just to see what he has. Told me " just screw this in place"
Well after 2 weeks I decided to call my insurance co due to nothing being done. At this point the dealer has not shown up to even look at it. Insurance has me find 2 people to look at it. Said the inside is all wrong. No wonder my water temp was 170*
So I email MATT AND HAVE ALSO BEEN INFORMING WARREN CONLEY at profab. WITH NO REPLYS!
BUT once I mention I have water @ 170* and if my kids get burnt from it! Who is writing the checks???
Well Mr Conley sure did perk up his ears then and said to turn the unit off.
WELL IF I WOULD HAVE DONE THAT IT WOULD HAVE BEEN A BLOCK OF ICE.
A day later the installer (who was just paid to install it by TOEMO FARMS. Called and said he needs to install a mixing valve. Showed up last sat and installed it. Even after I told him it was installed wrong. But insisted it was ok. I RAN OUT OF HOT WATER AFTER ONE SHOWER. See picture. Then had to come back on Monday to fix it.
So is there any more ??
Put the shoe on your foot.
35
Empyre / Re: ProFab has some issues!
« on: April 10, 2014, 07:22:23 PM »
I get it. I get all what is bein said. But on the back side. If such a thing can and will happen. Build it to with stand it. Also had several people out to look at it and could not believe the metal!
I do not need parts. They sent a band aide to fix it but there is no metal to screw it to. See the plate in the one picture. Other than that it sits with holes in it and plugged solid. Time to attorney up!
I do not need parts. They sent a band aide to fix it but there is no metal to screw it to. See the plate in the one picture. Other than that it sits with holes in it and plugged solid. Time to attorney up!
36
Empyre / Re: ProFab has some issues!
« on: April 09, 2014, 06:23:09 PM »
If Your burner is running now with temps going from 45/65 then your also not pulling on your burner. I get what your trying to say. BUT COME ON! Less than 4 months and it's a junk box!!!! And still sitting with Holes in it. Cause the Dealer feels he sold it now, you deal with it! O Profab does not even want to respond! NOW THATS CALLED CUSTOMER SERVICE!! BUY USA PEOPLE!!!
37
Empyre / Re: ProFab has some issues!
« on: March 14, 2014, 05:16:19 PM »
overloading the stove! So your saying if you buy a truck that can tow 2,700lbs and your pulling a trailer that weights 1,900lbs. And the motor blows! You saying it was NOT LOADED ENOUGH?
? 12 to 15 hr burn time? Sounds like the same as I mentioned "once a day load" also heating DW. 3 women in house who love showers!,
? 12 to 15 hr burn time? Sounds like the same as I mentioned "once a day load" also heating DW. 3 women in house who love showers!,
38
Empyre / Re: ProFab has some issues!
« on: March 08, 2014, 05:32:16 AM »
House is 1800 living space and 1200 basement forced air system. Northwest Pennsylvania. Loaded once a day. Reason this size is due to adding on a 28x32 two story garage. Once weather breaks.
39
Empyre / Re: ProFab has some issues!
« on: March 06, 2014, 08:02:59 PM »
Not much idle time this winter. Tired of this cold stuff. Thanks.
40
Empyre / Re: ProFab has some issues!
« on: March 06, 2014, 04:21:55 AM »
None. They won't respond. The metal shown is so brittle and thin. Received a repair kit. That is admintance you have a failure. Attached a pic of there kit. Not even nice enough to replace my insulation and burnt panel.
41
Empyre / ProFab has some issues!
« on: March 05, 2014, 05:45:48 PM »
Have a new pro 400 and only have been using it for 4 months. And come out to a burn mark on the side. As seen in this pic they have issues with there metal. They will not even be professional and call or email back. Just shipped a box whith a BOLT ON REPAIR. Nothing like admitting your have a issue.
One unhappy person!
One unhappy person!