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Messages - Tiny Tim

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1
Hawken Energy, support only / Re: Buyer beware
« on: March 11, 2009, 07:27:13 PM »
Some people are never happy

2
Global Hydronics / Re: Hawken Energy/Global Hydronics
« on: February 27, 2009, 03:57:39 PM »
Mine too. Hawken will stand up to their end if you ever have a problem.

3
Wood Doctor / Re: Wood Doctor Warranty!
« on: February 27, 2009, 03:29:47 PM »
That is a bad situation that you are in, I am sure it is not cheap to send it in. Storys like this make me Pi***d off that these manufactors do not live up to their end . Were these leaks around the weld? Good luck and i hope they fix this for you with no cost to you. If you have to send it in it might be cheaper to buy a welder and weld it yourself. Keep us posted and I wish you all the best.


Tim

4
Hawken Energy, support only / Re: Hawken Energy Owner
« on: February 27, 2009, 12:19:06 PM »
Maybe that is the reason hawken started to make their own furnaces. I know that all outdoor furnaces manufacturers have their fair share of leaks. Then it comes down to the warrenty and from what i have read here hawken really stands up to their end of the warrenty. From what I have read on outher forums  about outher companys you have to hire a lawyer and force them to live up to their end that could take years.

5
Hawken Energy, support only / Re: Buyer beware
« on: February 12, 2009, 09:11:29 PM »
First of all I have nothing to do with the corporate end of hawken i am just a satisfied customer who beleives hawken makes the best outdoor furnace out there. I am sorry that you had a bad experiance with hawken and it sounds like you cannot beleive that someone might of had a good one. I was refering to the black stuff comeing out of your door when i said it was caused by the moisture in your wood I know I have had the same thing happen, look in some of the outher posts and you will see it is not only hawken furnaces that do this, It is a common thing among all brands. There is no dought that you paid good money for your furnace, we all did and we all want to feel like we got the best deal out there, what I am trying to say is to calm down and look at the facts. I beleive that they lived up to their end of the warranty, I do have a question did it cost you anything to have the furnaces switched out, I am just curious.When you talk about excessive heat loss, what i was reffering to is when you burn wood with a high moisture content the btu's are not there, therefore it takes the wood longer to heat up the water not to mention burn more wood. Did you ever think that the heat was not going out your chimney but you were suffering from a lack of btu's.  I am sorry that you feel that way about my posts but I have experianced this first hand. Just trying to pass some info on to you and give you an outside look.


tim

6
Home Made / Re: Home Made Wood Furnace
« on: February 08, 2009, 09:15:39 PM »
Good job, Its nice to see the process and the inside of the boiler. It looks like you did your homework. How much did the material cost ?

tim



7
I have a Hawken HE-1100, After about two weeks I went out to fill it up and heard a noise comeing from the blower motor ,It only lasted a few minutes but i was concerened so I called up the dealer i bought it from and told him about the noise. He told me that he would be by in the evening to check it out, When he came by the motor was not makeing the noise and was acting like it should be. I thought he was going to tell me to just keep an eye on it but the next thing i knew he was removeing the motor and replaceing it. I said dont you even want to hear the noise before you do that and he said that he called hawken and they told him to replace it no questions asked, and the best part was ther was no out of pocket expense for me. So as far as the warrenty hawken really pulled thru for me, I recommend Hawken to anybody that wants a company to stand behind their product.



Tim

8
I have a hawken and love it it has the forced draft and you can see some heat loss thru the top of the chimney my buddy has a central with about 12 ft of pipe as a chimney mine is only a ft tall so his might cool before i have a chance to compare at the top. I do know that he goes thru more wood than me not by much I think its due to the fact that it takes him alot longer to get up to temp where mine gets there faster then shuts down. If you want less smoke I would recommend a forced draft, I think that all brands offer it some as an option and some standerd check out the insides and watch out for the dead spots where corrosion can start and read the fine print on the warrenty I think all brands are prorated but look at exactly what and how long that they are covered for, and how close the factory is in case you need to drive it up there for a claim.


tim

9
General Outdoor Furnace Discussion / Re: Need Help, which to buy
« on: February 05, 2009, 11:21:27 PM »
I would recommend a hawken, I have had one for the last 3 years and the only problem that i have had was i heard a noise comeing from the motor for a couple minutes and it was quickly replaced by hawken no questions asked, I also noticed that the black stuff comeing out of the furnace by the door turned you off from hawken if you look under the central tab there is a post there that a guy with a central has the same issue. Burning greenwood will make this happen with any furnace. Dont be misled by one guy that is impatient look at my post under buyer beware and maybe that will make you reconsider.There is only one thing that i had to modify and that was add anouther batt of insulation in the back to cover up the pumps once they were installed. When i was doing my research I looked at a few different things such as I wanted legs so i would not have to pour a concrete slab,I like the 4 points of adjustment on the door, the firebox design. keeping heat transfer and dead spots in mind, I work for a concrete company and we use a boiler system to heat the water that makes the concrete in the winter months and their setup has never had anything different than round also i looked at old steam locomotives and their fireboxes have always been round also so to me that said that it had stood the test of time. Also corosion is something to think about too if you have any dead spots or flat boxed spots where sediment can be trapped in chances are that is where it will start. Forced air i like ,my buddy has a central with natural draft mine has a forced air. We have basically the same setup he might have 30 ft more of underground, his takes alot longer to get to temp with a whole lot more smoke, as for wood consumption i would say that mine will last a little longer his stays burning a whole lot longer  where mine seems like it gets the temp faster then shuts down. We both like our owb's and are very happy with their preformance. And i am very happy with hawkens warrenty and their quick no questions asked response to my problem. Also read the warrenty before you buy it seems like all are pro rated but some only cover the firebox  for a very short period.  Good luck


Tim

10
Hawken Energy, support only / Re: Hawken Energy Owner
« on: February 05, 2009, 10:20:11 PM »
there is a post under the central page titled does your door drip, check it out it is just what i stated and it is not only hawken that has this problem when we burn wet wood. Just my two cents



Tim

11
Hawken Energy, support only / Re: Hawken Energy Owner
« on: February 05, 2009, 09:37:47 PM »
the black juice is formed from the moisture content in the wood,  when i burn wood that has not been properly seasoned or wood that has not been covered and the rain/snow has soaked into it ,i notice the same thing, (I would suspect that it is caused by the door being about the coolest part of the firebox with the fan in the door and all. i remember reading something a while back on creosot on how it is formed when the moisture is cooled down.) Burn some properly seasoned wood and it will go away. I love my hawken 1100 and I get an average of a 12 hr burn time, I too would like to know some of the flaws, as  I stated in the buyer beware post I have had a he1000 and now i have the he1100 and to say that they are not interchangeable is misleading, It looks like all they did is move the controls over a little and put the aquastat in the back, the parts all look interchangeable to me. 



Tim

12
Hawken Energy, support only / Re: Buyer beware
« on: February 05, 2009, 03:36:51 PM »
Ouch,

Wow that is quite a story, I am  basically in the same situation I had a Global Hydronics He- 1000 In my previous house I was tempted to take it to our new house but the wife talked me out of it, So I contacted hawken and they gave me the number to a dealer in my area who was very knowledgeable and I had the he-1100 Installed in the new house. After about two weeks I went out to fill it up and heard a noise comeing from the blower motor ,It only lasted a few minutes but i was concerened so I called up the dealer i bought it from and told him about the noise. He told me that he would be by in the evening to check it out, When he came by the motor was not makeing the noise and was acting like it should be. I thought he was going to tell me to just keep an eye on it but the next thing i knew he was removeing the motor and replaceing it. I said dont you even want to hear the noise before you do that and he said that he called hawken and they told him to replace it no questions asked, and the best part was ther was no out of pocket expense for me. So as far as the warrenty hawken really pulled thru for me,I know that hawken are makeing their own furnaces now and are not buying from global anymore, And to hear that hawken is still keeping up with globals warrenty and replaceing it with their own says alot about the company, They could have said to contact global up there in canada and talk to them. I know of a guy that had to ship his furnace to canada and pay 1600.00 for shipping to have a leak fixed on a global furnace.  My question to you is if your old one was leaking and you did not like the 3 month time frame that it took hawken to replace it why did you accept anouther one and did not go with anouther brand. I ordered my furnace last year and it took 4 1/2 monthes to come in due to the high demand for outdoor furnaces last year with fuel prices, If you ask anyone who ordered a furnace last year they will tell you about the wait. So 3 months for a replacement sounds like they took care of you.I have 6 neighbors around my area that I know of that have the he1100 and 1 that has the he-2100 and they are nothing short of happy with the performance of the Hawken brand. The only complaint that I have is once the pumps are in the back of the furnace the insulation is hard to fit around the pumps, All i did to fix that was goto the hardware store and put anouther batt of insulation in there. as far as the snow melting off my roof it does around the chimney pipe going up but the rest of the roof will hold snow until the sun beats down on it. And  the black stuff comeing out of the corner of the door anyone that has ever used an outdoor furnace can tell you that it is caused by high moisture in the wood  my old global 1000 did it when i burned that kind of wood, and the time it took your furnace to get up to temp sounds like you are burning wood with a high moisture content, Me and the neighbors that i have talked to get on the average a 12 to 13 hour burn time on seasoned oak, I would highly recommend hawken to anyone who wants a good quality furnance, I have a very hard time beleiving this story about hawken based on my experiances and my neighbors We have nothing but good things to say about hawken. By the way my 1100 burns just as much as my 1000 did. 


Tim

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