Outdoor Wood Furnace Info

Outdoor Furnaces - Manufacturers WITH EPA-Certified Models => Central Boiler => Topic started by: woodywoodchucker on January 02, 2012, 07:13:40 AM

Title: What's going on at CB?
Post by: woodywoodchucker on January 02, 2012, 07:13:40 AM

I call CB several time with questions about the restrictor and lift messages. I never got called back. Seems like they have changed. They always used to call, maybe that was before the sale.

Title: Re: What's going on at CB?
Post by: Ridgekid on January 02, 2012, 07:20:56 AM

What do you want to know?

Standard on 4030 models.
Recommended for higher elevations (Due to thinner air)
If you have wood that's less than 10% moisture content-It will help save wood consumption.

Since my son and I bought a OWF at the same time I asked the dealer why I didn't get one. (My son did-he has the 4030) He mentioned the things I listed above. He would get me one if I wanted one. I told him I would try operating the unit without it first.  At this point I don't see the need for one.

Title: Re: What's going on at CB?
Post by: johnybcold on January 02, 2012, 08:28:33 AM

I think CB is not big on returning calls, I called before I purchased and never had a issue talking to someone, I called a bunch of times for tech support and never talked to a person, and I have been hearing dealers saying they don't get calls back and warn parts take a long time to get.

Title: Re: What's going on at CB?
Post by: Ridgekid on January 02, 2012, 10:32:30 AM

.....and don't forget today is a Holiday for most people. Except me!  :(