Outdoor Wood Furnace Info
Outdoor Furnaces - Manufacturers WITH EPA-Certified Models => HeatMaster => Topic started by: Dillon1630 on January 08, 2018, 07:14:53 AM
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Noticed a few days ago that my control panel reads "Damper % OFF" all the time. The damper is working fine, but the digital screen never changes. Anyone have this problem??
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Call your dealer.
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Yes I will call your dealer immediately and let him know what is going on either that or call the manufacturer directly
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I powered it off and back on and it is working for now. Maybe just a glitch.
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Maybe, I would let your dealer know and also the manufacturer. Are you still within the 1 year warranty on electronics?
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Is the damper motor disc stuck shut? On the last year or two's models the control shows the actual position of the damper.
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Yes, I'm still within the one year warranty. The damper was not stuck, although it has stuck before. It was 100% open when I checked it but the control panel was showing OFF. I watched it all day and it was moving correctly and the monitor always read OFF. When I did the restart, it starting working again. I will watch it for a few days and also call my dealer. I have already called about the damper sticking, but it only did it twice early on and has not stuck since. It shows a little bit of creosote on the plate, but not much. I'm not sure how much is considered a problem. It's a 2017 model and I was told it was made after the updates had been made to the damper. It's too cold to take it apart now and check.
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Hmm... Sounds like a glitch in the control then. ? Weird.
I have had a few 2017 models stick early on this fall when they were idling a lot. Cold weather cured that. I'd take the disc off and scrape it once a year just to be safe.