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1

WoodMaster / Re: woodmaster 5500 question

« on: December 10, 2013, 03:22:40 PM »

We just bought a 5500 this year. We are heating a 2500 sq ft 100 year old farm house and a 40 X 60 Pole building with a 24 X 24 office. The shop has 16 ft walls & five overhead doors. The doors are open and closed all day long. We run a repair business out of it. It has in floor heat. We love how well the woodmaster 5500 works! We had a different stove that had a bigger water capacity in it that claimed to be able to do 10,000 sq ft and it couldnt keep up at all.

2

Hawken Energy, support only / Re: Pleased with Hawken?

« on: November 27, 2013, 06:03:19 AM »

We had a HE-2100. It is rated to heat 10,000 sq ft. It wouldn't do half that. It did not matter how we built the fire in the stove. We could check it at midnight and it would be out by 5 am and the house would be freezing! So any BS excuse anyone attempts to give is just that BS. The stove did not work! We had the company out several times and they kept blaming our shop. Well now what is the excuse? We have a different stove that is rated for the same sq ft & it works perfectly.

3

Hawken Energy, support only / Re: Pleased with Hawken?

« on: November 26, 2013, 01:58:55 PM »

We purchased a new woodstove from a totally different company. We couldn't be more pleased! We have changed nothing with the set up in our home or in our shop. We only purchased a new stove. We have not had one problem since we purchased the new one. We no longer own the Hawken. We have had nights below 20 degrees and haven’t had any problems. With the Hawken we would have problems on a sunny 50 degree day! As of today we are going on almost 19 hours since we put wood in it. It is below 30 snowing and blowing out and the stove is still burning & our house is toasty warm & so is our shop!
Now tell me again that the problem was our shop & home? Either Hawkens stove has a design flaw or that stove had a flaw but NO one wanted to fix it!
We purchased a new Woodmaster 5500.

4

Hawken Energy, support only / Re: Pleased with Hawken?

« on: February 28, 2013, 08:55:57 AM »

Could someone please tell me how to post pictures?

Joe Your information is not correct. When my husband has time he will come on and explain things more clearly so you have a better picture of the situation.

5

Hawken Energy, support only / Re: Pleased with Hawken?

« on: February 22, 2013, 10:42:12 AM »

I've heard conflicting reviews on Hawken OWB's.  Most have been good but the ones that are bad have been real bad.  I want to see the number of people who are happy with Hawken vs. the number who aren't.  Thanks

Hey man, do you think this is a fair forum??  How can you verify if these people voting own a Hawken.  This site is full of OWB dealers and therefore this poll is total BS.
I could easily change the results, by making all my dealers and employees register and vote.  But I am not going to wast their time or mine.
GOOD DAY, I SAID GOOD DAY

     

That is interesting that you would say that because Hawken is directing people and workers to come here and vote from Facebook. We are owners of the junk you sell and DON'T stand behind. We have called and tried to have ours fixed and the company will not stand behind the warranty. Anyone who openly complains on Facebook you delete. I have also found complaints with the BBB. These complaints are all recent not from years ago when you had issue with your old product line.  Our stove is defective and will NOT heat what you state it will. We have even had it set so it would only heat one building and it can’t even do that! These are well insulated buildings.

6

Hawken Energy, support only / Re: Warranty - How do you choose what is real ?

« on: January 28, 2013, 01:16:40 PM »

We have everything set according to the manufacturers specifications.  This is not our first outdoor wood furnace. We upgraded to this one last spring and we needed to heat another new well insulated building.  We chose this brand because it appeared to be similar to our previous stove and we wanted to support our local community.

7

Hawken Energy, support only / Re: Warranty - How do you choose what is real ?

« on: January 28, 2013, 12:36:05 PM »

We purchased a HE2100 in 2012 and have had nothing but problems with it. The woodstove will not do what it is rated to do. They claim on there web site that it will heat 10,000 sq. ft. It will barely do less then 5000.  We have had some other warranty issues and the company after speaking to our dealer refuses to honor there warranty.
 

8

Hawken Energy, support only / Re: Pleased with Hawken?

« on: January 28, 2013, 12:26:32 PM »

We purchased a HE2100 in 2012 and have had nothing but problems with it. The woodstove will not do what it is rated to do. They state that it will heat 10,000 sq. ft. You will be lucky to have it heat half that! We have had some other warranty issues and the company after speaking to our dealer refuses to honor there warranty.