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General Outdoor Furnace Discussion / Heatmaster or Natures Comfort
« on: February 07, 2013, 02:44:07 PM »
Okay, so I'm getting close to purchasing and I've narrowed it down to two brands, trying to decide between a Heatmaster 10000E and a Natures Comfort 325g.
I'm interested in opinions on each. Pro's and Con's, build quality, customer service, warranty and so on any experience that anyone might have with each.
I'm interested in opinions on each. Pro's and Con's, build quality, customer service, warranty and so on any experience that anyone might have with each.
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Central Boiler / Re: Maxim M250 caught fire - BE WARNED!! - Kind of a long post
« on: February 03, 2013, 11:03:03 PM »
Yeah, I've come to notice that there seems to be a pattern with a certain few manufacturers, the funny thing is they seem to be somewhat hit and miss. Is their customer service really that unstable and unpredictable, or do they have an army of drones that post praise on threads in order to even out the cost of the negative posters?... 
In your opinion and experience, who has the best customer service?
In your opinion and experience, who has the best customer service?
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Central Boiler / Re: Maxim M250 caught fire - BE WARNED!! - Kind of a long post
« on: February 03, 2013, 10:23:58 PM »
Okay so this is my fist post on this forum and it's in an odd spot. I've been a lurker for quite some time and am finally in the planning stages of installing an OWB. I stumbled upon this thread by the fact that I currently heat with an indoor pellet stove and I was, prior to reading this, considering a Central boiler brand OWB, so I stumbled in here researching. What gets me is the praise that CB is getting in this thread even the the OP had to go out of his way to get this resolved! He spent his gas, dumped 500lbs of pellets out into the snow, had to spend an unexpected $700 on propane for heat , 'NOT TO MENTION THEY COULD ALL BE DEAD!'...all due to a number of malfunctions and bad engineering, or possibly incorrectly installed parts from the factory, or the dealer (whom represents CB)!!!
In the least, they should have had a 'BRAND NEW' stove delivered and installed, and they should have covered the cost of your soggy snow-soaked pellets, and the $700 you spent on propane.
I myself would not feel comfortable having the same furnace that caught on fire sitting in my yard again.
The fact that CB took this so seemingly lightly definitely has me looking in other directions for my first OWB.
Oh wait, and then they charge $260!!!! to send it back!!!!?
WT%??
That's not support! That's pitiful.
And yes, I realize this thread is over a year old, I didn't dig it up...
In the least, they should have had a 'BRAND NEW' stove delivered and installed, and they should have covered the cost of your soggy snow-soaked pellets, and the $700 you spent on propane.
I myself would not feel comfortable having the same furnace that caught on fire sitting in my yard again.
The fact that CB took this so seemingly lightly definitely has me looking in other directions for my first OWB.
Oh wait, and then they charge $260!!!! to send it back!!!!?
WT%??That's not support! That's pitiful.
And yes, I realize this thread is over a year old, I didn't dig it up...
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