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Messages - Ritchie Gilby

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Portage & Main / PM rusted out heat exchanger
« on: May 21, 2013, 06:22:20 AM »
Hi all
New to the forum, curious if anyone has had issues with their PM heat exchanger rusting out, I'm in Nova Scotia and used the furnace 5 years without problems
But it is rusted bad, looks like Swiss cheese, and I'm getting the run around from Brian at Heatsmart
Also there have been several others in my area (atlantic canada) who have had issues and have to fight with him to honor the warranty
He wants me to upgrade to a "new furnace" the BL but it still has the same heat exchanger
He will supply me with a new heat exchanger but won't cover the welding, which he did for a friend, cost 2000 dollars to have it installed
My issue is that I could be in the same situation in 5 more years
And the furnace is cleaned regularly, also filled with treated, domestic water, ph has been checked regularly

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