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General Outdoor Furnace Discussion / Re: If you could do it all over agian, which boiler would you get?

« on: December 13, 2010, 05:51:41 PM »

I have an Aqua-Therm but I would get a Johnson if I had it to do all over.  Aqua-Therm sucks.  Their customer service is non-existent and the people they hire to sell their products don't always know what they're doing.  At least mine didn't.  He buried the pipes about 1 foot underground. He also didn't put a bleeder valve at the highest point of the system so we were constantly air locked.  The first year we had to fill it at least 4 times a day.  It was a full time job.  We tried contacting AT about the problem but they wouldn't answer an email and when we contacted them by phone we'd get put on hold forever after describing the problem.  I'm going to do everything in my power to make sure everyone knows just how crappy their customer service is.  Also, the fan flapper thing broke after 2 years and it 's riveted in so replacement is a pain.  They know how crappy it is so they charge and arm and a leg for a replacement.  Never, ever consider an Aqua-Therm.  They have absolutely no compunction about hiring dishonest dealers and they don't back up what they sell.