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[slimjim]

Welcome aboard outdoorboilercare, I just saw your name pop up and knowing who you are, I must say that I have enjoyed your newsletters for years, a heartfelt Thank You for joining our little family and again Welcome aboard!

[hondaracer2oo4]

Well who is it?

[slimjim]

Outdoorboilercare would be Hawken Energy. I get their newsletters and feel it's a great way to keep in touch with their customers.

[hondaracer2oo4]

The out of business hawken energy?

[slimjim]

Yes I do believe that they went belly up with manufacturing but I think they are still attempting to support their product and customer base, for that I feel they deserve Thanks.

[hondaracer2oo4]

Hmm. Just checked out there website. They look to be back up and running???

[slimjim]

I just saw him check in here a bit ago, perhaps he'll enlighten us?

[outdoorboilercare]

Hi Everyone!

Thank you for welcoming us here!

We are always here to help for our customers and also to those people who owns OWB.

Check our website HawkenSupport.com, feel free to navigate around in our website or call us if you have any queries.

[aarmga]

To me that is worth every single thank you.  That is in itself a lost value in this world.  A company than cares.  If a company would care like this and build a stove there is no doubt that I would own it. Customer service, help and a give a crap attitude is what this world is missing.   You can build the best product in the world and it's going to fail once in a while but most of these companies don't give two craps about their warranty or their customers as long as their pocketbook is full.  Thank you for the heart and care.  I hope and pray you guys can get your company back on its feet again someday

[slimjim]

Well said!