We recently installed a 360 btu heat exchanger on our 18 x 36 inground pool.. It has been running for at least 10 hours and has not even increase our temp. 1 degree... I was so excited to get it hooked up and ready to use, and now feeling very disappointed. My husband did the job, is there something we could be missing? An important factor in making it heat up our pool? Please tell me we didnt waste our money on this project! Thanks for your help!
OK, I happen to have the same sized pool. 360 btu?

Something very wrong with that number. Mine is 60K Btu which is pretty undersized for a pool, but mine is indoors and it works great. For example, assume your pool looses about 1 degree a day. Your pool should hold about 25K gallons if it deep end like mine. At 8.34 lbs per gallon, that's ~210,000 lbs. A BTU is simply the heat required to raise 1 lb of water 1 degree; so you would need 210k BTU/day. My pool uses 200-300K BTUs/day for instance.
If you truly have a 360 BTU exchanger... it will do nothing. If you meant 360K BTU, it must be huge!
I assume you have check both sides of the exchanger (boiler inputs) and they are HOT.
FYI, fun fact, assuming some efficiencies, that's about 1/2 cord per month.