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[hondaracer2oo4]

Heatmor most have sold only 1 so far, lol. I searched around the net a little and youtube but can't find anyone with one.

[Homerglide]

Hey to Roxann  and everyone else too.

This thread has really stretched out. If you choose to disregard gasification boilers just because of this thread, you are doing yourself a dis-service.

They need to operate differently than a woodstove or OWB. The fuel (wood) needs to be within certain specifications to run efficiently. And, they will be extremely efficient compared to other heaters. If a person has only seen automatic transmissions in a car but purchases a manual transmission car, there will be an interesting learning experience, Yes?

Here in Northern Michigan, we are having a rather cool winter. I just hit the 3 cord mark this week using a gasification wood boiler. Some neighbors have burned twice that in their OWB with the same demand as I. My indoor temps are warmer now than ever before.

I do not know why this person purchased this model, nor do I know why the dealer sold that unit to the customer. What transpired between them is their business. If the dealer was out of bounds, they should be spanked. If the customer is not following recommended procedures, they should be spanked.

With all that said, I feel bad that things are not going well and hope things change fast. For your information Roxann; gasifiers need wood that is 20% and lower in moisture content, splits as small as 3"-4" with a few large mixed in. It takes some time to find the sweet spot in operating a new device. An experienced wood boiler operator should be able to get to the bottom of your difficulties rather quickly if allowed to go through your unit with you for a day. I would guess the dealer should be up for this. If we were close, I would be glad to assist, 800 miles is just too far a commute.

[slimjim]

    Homerglide, Thank you for your interest, I am a couple of hours away myself and although I was probably the first dealer in the northeast with a gasser I really don't know much about this one, I have only seen it from a distance at the fair that the dealer and I do together as competitors, Roxann reached out for help here and a few of us are trying to help her learn about her unit, I think we would all agree that what the dealer and corporate are putting her through is a real shame and I firmly believe that all it's going to take is a bit of training, she has relayed to me the sales pitch given to her at the show and I certainly have lost a lot of respect for that dealer because not only is he not taking her calls and trying to help, he won't even as much as feed me information on what he has done about the overheating, that boiler was originally filled with antifreeze for protection and who knows how much is left in it now because of multiple overheats where she has had to add water to bring up the level, I,m going to try and do a road trip this weekend and try to educate her on the ways of gassers, it sure would be nice to have an owner of that model to bounce some questions off of, each gasser is a bit different and as I understand it this one is not downdraft

[roxann]

I picked up a new scraper per slimjim that seems to help keep grates open  the stove temp is  171 and 70 in house all on its own, no over heating so awesome
I just came on quickly to give an update... I see lot of new post but I am so beat I am hitting the hay i'll read tomorrow thanks everyone

[juddspaintballs]

that's encouraging!

[Sprinter]

these high tech furnaces.

Where, what...? I don't see any high tech OWB anything anywhere.... Since when do OWB's have lambda and Outdoor reset controls.....

Why not post on an indoor boiler forum or over on hearth, it would be a much better fit. 
 
Im not trying to be smart or rude but just know how this place has been for years.  Great group of folks here.  Very unlike most forums where its a pissing match.   We dont wAnna piss on the fire here

Do you like any outdoor boilers?

It has nothing to do with fit, it's all about education. Most problems and questions asked here can be easily answered or fixed with some simple hydronic /boiler knowledge and basics. I have saved a many OWB's from early retirement, even tho I might not like the OWB. It's not about me or what I like, but saving a customers large investment. I may be wrong, but I don't think I have started one pissing match. Some are just way to sensitive about their boilers or way of doing things. I don't always have the patients to explain things in a diplomatic or sensitive way. We are men , not boys .....I hope. (Phrase,saying, don't take it the wrong way)
Hearth seems to be a great place for info, but many of them already know it all.  Get it?
Yes, there are several OWB's that I really like. My favorites are the ones that require the least maintenance repair, load it and forget it, easy to get parts and will still work great after atleast 100 cord.
The worst OWB I see is the one with a poor installation. This doesn't mean an install other than what I recommend, but when a customer doesn't get a working system or what he was told he was buying.


Yoder.......hey yoder, relax. If you need any length of training to learn how to feed your boiler wood, there is a problem. Or your just getting the usual from the OWB salesman excuse manual? You have to take what I say with a grain of salt. Nothing I say should bother you. You might disagree, but don't sweat the small stuff. My sincere apologies if I upset you.

Wow, Homerglide great post. Nuff said.

I can tell you this, if Ms. Roxanne was within an hour of my daily travels, this whole thread would not have gotten past page three, guaranteed. Would've been just another one of my daily repairs or help.

I hope Roxann gets this all figured out, ABSOLUTELY NO CUSTOMER should have to go thru this. The worst part is much or most of it could've been easily remedied with just good communication.

[yoderheating]

 Heck I'm not upset, just saying you are wrong. I know how easy some of this seems to those of use who have done it all of our life. However I have been in enough situations where a homeowner couldn't seem to learn to operate a conventional outdoor furnace. The new gassers are only going to be harder to operate.

[mlappin]

Wondering if this is what Roxann has?


http://www.heatmor.com/Uploads/400_4S_brochure_080212.pdf

Looks cute, like the part about burning larger pieces and not needing to split as much.

Not tickled about what sounds like a movable baffle for the secondary air to direct to the "sweet" spot in the firebox. Don't really care for proprietary software or controller.

[roxann]

things are good house is warm 72 temp is 171 no over heating 

[roxann]

mlappin kind of like my unit but isn't mine

[slimjim]

Glad to hear it Roxann, I'm still planning to make the journey tomorrow, please let me know if it is not necessary, you've got my #

[roxann]

im looking forward to it 

[slimjim]

See you tomorrow then, I'll plan on leaving right after the storm ends!

[roxann]

ok if anything changes just call or text I don't come online that much

[slimjim]

OK