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[hondaracer2oo4]

Here is your manual http://www.heatmor.com/Uploads/Response_Guts_071312.pdf

 We have all been confused by your post about what you have for a model since heatmor makes a 200ss which is what your avatar says that you have when in reality it is actually a 200SSR 11. Since this is a gassification furnace we can understand why you have been having some trouble with getting it to come up to temp etc. These machines have a much bigger learning curve then a conventional furnace. You can't just throw the wood in and think that it will come up to temp. The loading practices are EXTREMELY important. If I had to guess you are probably getting bridging issues in the firebox.

[slimjim]

 can you unplug or shut off the circulators briefly until the water temp comes back up when the temp drops really low, no need to do that right now, your temp is coming up ok, add wood like Bruce told you and let her run, watch that it does not overheat, Bruce told me yesterday that the unit has a switch on the front of the boiler to shut off the blower, use it if it gets above about 185 degrees. Thanks Honda, her dealer has been out to explain loading practices, I sure wish that all of us did a better job of educating the public on proper loading and operations of these units, I guess thats why they say buy from a quality dealer that understands his product and will answer the phone after the sale.

[roxann]

my problem was the unit I looked at isnt the same unit that was delivered

[slimjim]

Or maybe you should have continued your journey down energy row to my booth, sorry I couldn't help it on that one, let me know what you would like to do with thursday please.

[roxann]

I.m waiting on mike to call me back to see if he will pay..... I can't and refuse to  pay out of pocket anymore i'm almost at 1000.00 out of pocket its bs... I want heatmor to stand behind there product and fix this damn unit. This doesn't include the antifreeze coolant I lost that was costly along with 500 utility bill and propane for my little unit to stay warm cause my unit is a lemon..

[slimjim]

OK and how is the temp doing now, why don't you have mike call me directly.

[roxann]

its 159 just spoke to mike hes sent out three new parts to bruce he said bruce will take care of it ugh... i'm going to give bruce one more try when those parts come in if that doesn't do the trick I will pay out of pocket again and I will  be calling all of those numbers you gave me to call slim

[slimjim]

    Be sure to call the office phone and leave a message if nobody answers as Bruce says he does not carry his cell phone, best of luck and keep us posted.

[roxann]

on no I wont call bruces office phone ever I will Not deal with his wife I use his cell and leave messages

[slimjim]

She's such a sweetheart isn't she, they have caller ID and she never picks up when I call, I truly feel very sorry for Bruce, can you imagine having to live in the same house as Terry.

[roxann]

I don't know her but a few times going to house to get a blower then back because she forgot to give me a part I asked her to meet me half way she wasn't having  when I had to go back she blamed my installer  I also feel I should't of been going after parts and hiring my installer to put part on when dealer should of her house is over hour away not what I wanted to do on my day off

[Scott7m]

What a mess

[slimjim]

Sort of makes you wonder doesn't it

[roxann]

mess is right

[hondaracer2oo4]

What a cf.