Yeah, it came with a brush and a 4' whip handle to ram it down through the exchangers. This does most of it. For the creosote?? Well, I don't do too much now. My 3rd year I was given the pole with the bent end which I found was useful to help clean the creosote out of the exchangers along with using in the firebox. However, at the beginning of last season the end broke off rendering it pretty much useless. I've since used some of that rod as an axle to make my own 2-wheeled wheel barrow. Best thing I ever did!!!! I'd like to get or make a replacement, maybe with rebar or something.
I find that when I get the boiler running hot for extended periods of time the creosote will break up and clean itself out pretty well. But when just running the home without my greenhouses and under a lite heat load there is more build-up. It can be managed by not filling the firebox full all the time. Add smaller amounts of wood more frequently. That's my experience with it anyway.
If you can't get a brush from your dealer, the one they sent me was just a round brush maybe 2 1/2" diameter. Yes it's a round brush used to clean a square tube, makes perfect sense to me. In the Central Boiler Accessories catalog (.pdf you can view/print right online) it's part number 310 Flue Brush Kit. Comes with brush, 4' rod & T handle. Funny they only list it for cleaning the E-2300. Strange.
I just noticed that they also list a heat exchanger scraper for the E-3200 and the E-1450. Strange looking thing.