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[roxann]

I'd like to THANK slim & his wife for coming out today!!!!!!!!!!!!!!!!!!!!!! It sure was messy sorry you got so dirty. I really enjoyed the visit 
I feel so much better that every thing for the most part looks good.

[hondaracer2oo4]

Can't wait to hear what the diagnosis was!

[martyinmi]

Gotta say I'm curious too!

[slimjim]

  Roxann's boiler was plugged almost solid on both of the horizontal runs of heat exchanger, the aquastat is set on high side @ 185 degrees F and on the low at 200 degrees F not sure if maybe Heatmor does something a bit different than other manufacturers but that sure does seem a bit bass ackwards to me, while reading the manual regarding the aqua-stat I came accross  the part where it says that changing the aqua stat settings may void the warranty I went no further and asked her to E-Mail both Bruce and Mike at corporate and put them on notice of the faulty aqua-stat settings, my concern here is that if it consistantly overheats and loses the anti freeze and eventually water that in refilling it after it boils over that she may crack the stainless, not to mention the loss of very expensive anti freeze, it appears that they are using a new style overheat sensor much like a snap disc exept in what appears to be in a wet well, this does not appear to have been changed. Roxann thank you for the kind words and it was a true pleasure to visit with you today, keep up the great work on the house, you guys should talk her into posting some photos of the inside of her home, I'm impressed.

[Homerglide]

You are a good man Slim with a good wife.

What was blocking the exhaust "heat exchanger" tubes? In a properly operating gasser, the tubes should only see fly ash which does not even adhere to the surface and can easily be brushed away. Roxann, in my case it works well to clean the tubes after about 900 pounds of 18% moisture red oak. That is 1 to 2 weeks depending on weather. The gassers take a bit more regular attention but after you get in the groove it is suprisingly simple and does not take a great deal of time.

You will hear people talk about getting ahead on your firewood, and it is for good reason. Gassers work best with low moisture content wood (In fact, any wood fueled heater works better with low moisture fuel). I received a grapple load of 8 foot red oak 3 weeks ago. At the end of tomorrow it will all be bucked and I will commence splitting on Tuesday. This firewood will see its first use in February of 2016. I will not need to take another delivery until January of 2018 which will go into service 2020. It only takes two years of extra processing to get into a regular rotation. The further ahead you get and process your fuel, the larger you can allow the splits.
 
All in all, the gasser takes a bit more work but uses a lot less fuel.

[hondaracer2oo4]

Slim, what type of aquastat was it that was set like this? Also no change out of the high limit even though it was  overheating again and again? How often was roxann told to clean the horizontal exchangers? These are the reasons why I really wouldn't care much AT ALL if I had a dealer close by or not. These are such SIMPLE issues and the dealer and installer ' couldn't find the problem'?? REALLY?!?! Roxann I hope this was an eye opening experience for you having such a knowledgeable and compassionate dealer come to your house and help you out of the goodness of his heart. And BTW I love old homes, mine is 219 years old, I would love to see pictures!

[roxann]

Slim your wife impressed me one smart girl
I now know this unit needs cleaning more then I expected ugh... no over heating and most of all my house isn't cold in the morning. Slim checked my wood i'm good there.
three pans of black junk no ash
Very awesome slim & his wife came out so grateful thanks again
Not sure how to add photos

[roxann]

before

[roxann]

some what after

[roxann]

before

[roxann]

after I still have allot of work but its coming together

[slimjim]

 Oh, one more thing that I noticed while there and Roxann explained for me, the cabinet down bottom and in front that houses the blower had 3 half inch holes drilled into this brand new boiler, they were obviously not done at the factory as placement of the holes were haphazardly done and the burrs still present, I asked why that was there and she said Bruce did it to allow more air in for the blower, sure enough after looking at it I realized they sealed that box off that the blower is in not allowing fresh air to be supplied to the blower from day one and I think this almost certainly is the root cause of the problem. Personally I would like to see more air available to it but as it is still under warranty I chose not to drill any more, Mike if you are on here could you let us know how much air it requires as it still is taking a long time for the temp to recover. For those concerned about dry wood, this is a stove that in my opinion absolutely would require dry wood, it is certainly not a gasser and the design of it reminds me of a Taylor, only a bit better looking, with a very small firebox, Bruce I sure wish you had taken better care of the customer in training for proper use / cleaning, it took 2 men 1 hour and 15 minutes to ram out the tubes on the boiler with the tool provided, I will today build a slide hammer type handle for the scraper tool provided because the end of the handle is now compromised from all the hammering that we had to do to ram out the passes. I would welcome an explanation from either Bruce or Mike at corporate, my E-Mail is posted if you would like to keep it offline!

[willieG]

i just finished installing an air handler in my little house on another property (all home made) i had and 8 inch round hole cut in the side of the box that houses the blower and found i was not getting enough air out of the vents (or so i thought) i took the lid off the blower box and  the outpu t at the registers increased dramatically! i cut another hole in the lid of the blwoer box and installed another filter over it and now i get plenty of heat to the farthest vent

[slimjim]

 Homer, this is not what we would consider a gasser, it is a firebrick lined box with grates in the bottom and air comes in through those as well as above the fire, Honda, the Aqua stat appears to be a knock off of the love control that so many manufacturers are using, I certainly would have reset it but their warranty says any changes could void the warranty, the stuff in the tubes was creosote that I believe was created by the lack of combustion air. Roxann I forgot to measure the handle on your scraper and the size of the bolt in the end, could you get those for me and did the stove perform well last night?

[yoderheating]

 For those concerned about dry wood, this is a stove that in my opinion absolutely would require dry wood, it is certainly not a gasser and the design of it reminds me of a Taylor, only a bit better looking, with a very small firebox, Bruce I sure wish you had taken better care of the customer in training for proper use / cleaning, it took 2 men 1 hour and 15 minutes to ram out the tubes on the boiler with the tool provided, I will today build a slide hammer type handle for the scraper tool provided because the end of the handle is now compromised from all the hammering that we had to do to ram out the passes.
[/quote]
"The design reminds me of a Taylor". Oh boy, we ran one of those beasts when I was a kid. I see many fun creosote scraping days in the future for our friend Roxann.