Glad you asked Fryedaddy, Our factory is 40,000 square feet in Pinney Manitoba, the phone # for Robert Gross is available to anyone who is seriosly interested in our product lines for a factory tour, 3/8 material will be used in high stress areas, the majority of the boiler is 1/4 inch plate, mild steel, the heat output if I remember correctly was 280,000 BTU at Intertech, keeping in mind we set the feed rate for low burn #'s, 4 tests are run on the unit, let me see if I can remember the sequince, 100% set by us 15% of max burn and then I think 25 and 45% burn to pass EPA requirements. Anybody can pass at 100% burn, it's the 15% burn that kills us all. we ran 2 sets of tests, one for dry @ less than 25% moisture content wood, our original test was at 14% and then we were told by EPA that they needed an additional test for green wood above 40% moisture, thats the test results on program partners. these boilers can certainly do far more than the #'s given in the program partners results but it would be very hard to make the same particulate #'s at 15% therefor most manufacturers cut the boilers back for good #'s, I have several of these units in the northeast on well over 10,000 square feet and have one in northern Vt that feeds a 750,000 BTU heat exchanger in a firewood Kiln and the boiler cycles at 205 degrees with a 1 degree differential. Not sure about 10" auger, there is a 4" auger tube with a 3" auger feeding the system, they are all constructed of mild steel and are modular (they can be removed and replaced with original sizing or stepped up in size for larger heat loads, if you are describing the horizontal firetubes, again they are mild steel 2" and are easily accesible from both ends, Oh and Portage and Main has been in business since 1973, we never have been the biggest but we as a company certainly believe we are___ ____ ' Rancuss your post happened while I was typing my comment, where are you guys seeing 10" tubes, we are talking about the wood chip boiler, the Envir 500 are we not.