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[roxann]

phew good.... that would be great thank you

[slimjim]

Mike will not be in until noon today, he should call me back around then.

[roxann]

Bruce called    hes coming over shortly.
Its been a few days since the water light been on that's a  +
Have a good weekend everyone

[slimjim]

Sooooo, is it fixed Roxann? what did he find?

[roxann]

Thanks for calling tonight slim...
I haven't heard   from heatmor via email or phone
I wrote to  Keith Astrup VP of Operations kastrup@heatmor.com no respond
I  emailed  Mike Galusha Services mgalusha@heatmor.com no respond
Bruce called said he was coming over to fix water temp issue haven't heard from him either

 the house is 70 unit is 184 no water light on blower fan is off cleaned ash
 flue needs cleaning this Sunday not sure how it's going to get done since the scraper is broke.. Pisses me off that every thing breaks on this unit along with accessories JUNK

[slimjim]

Roxann, I'm truly sorry to hear that you are still having issues, bring your scraper down to my place and we can copy it with a bit thicker steel and make it work with the slide hammer that I put together for you, as far as Bruce coming to fix the low water light, are you sure he did not come while you were away or busy with something around the house and did not see him, I'll give Mike a call again today if you wish, I am amazed that somebody here with a Heatmor 200ss does not chime in to help you through the learning curve of your stove, your burn times are a bit of a concern to me, I'm thinking that either you need to tighten up the house a lot more or you need a bigger stove, what do you think, can you find anyplace else in the house that you can tighten it up more?

[slimjim]

Roxann, try reaching out to the guys on the Heatmor thread, Hello fellow Heatmor owners, it appears they have had them for a couple of years and may be able to help with the learning curve.

[roxann]

slim I don't think I missed Bruce.. Iv'e had no car for 8 day so iv'e been home...

I think the stove isn't big  enough and I do have more insulation to add on the third floor... I am waiting till I get the radiant heat in basement before I add more baseboard to the first floor. I do have windows I put in and was told I didn't do it right.. I have plastic on windows. The cat torn one open I felt lots of cold air..

 This spring I plan on doing the front of the house with some kind of siding hopefully not vinyl.. I know I should see a huge change next winter.

 Iv'e been hearing two cords a month is normal. Just wish I had warmth in home... That is something I haven't been to good at unless it day like today and yesterday..

I will  be in your area today to drop off the  scraper.

again slim thanks for the check in  I would like to see  Heatmor check in with there customers like you do!!!!!

[slimjim]

  I'll be here all day, let me know if you can't find me.

[roxann]

slim I wont be over as I walked out the door forgetting the damn scrapper grrrr

I just tended to stove 174 fan off and the water light  is on so that confirms Bruce hasn't been here yet....

no word from no one but  you slim go figure

[slimjim]

  I just got off the phone with Mike, he says that he thought Bruce had been there already and he will straighten it out tomorrow, he will call you and Bruce.

[roxann]

okay thanks once again!!!!!!!!!!!!!!!!!!

[roxann]

so I went and tended to stove before bed and water light is on blower is off temp on unit is 164 and 66 in house

I added water to unit hoping light would go off but no chance of that

 I think I will be posting on yelp.com

[yoderheating]

I don't know if it is possible but at some point I would seriously consider selling the Heatmore furnace as a used one and buying a furnace from someone like Slim who could walk you through everything. This is such an example of why people should buy from a good dealer.

[slimjim]

Roxann, would you do me a favor and not do that just yet, please give Mike a chance to speak with Bruce one more time, I will call him again this morning and remind him.