I read a couple of posts made by people that had a optimizer 250 and some of the problems they have had.
I built my own hot water heater about 15 years ago and was forced by insurance companies to change to a certified heater even though I had great reviews from inspectors.
I decided that the downdraft Optimizer 250 was the best built and lowest emissions stove and bought one. Total cost by the time I had it running was about $17,000, me doing the work.
I expected a learning curve and was willing to go through a few problems to get there, but after almost 4 years I am writing because I am not happy. I like the efficiency and the quality of the build but don't like many other things about the stove.
The fellows threads that I read where problems with creosote coming out the firebox door. I thought that my wood was not good enough because it is not hardwood, but to hear of guys burning hardwood having creosote problems tells me there is a design problem for sure with this stove.
I have talked to Rory and Brian Martin the fellow showing the stove on u tube. They have both told me it is just the air settings and possibly my wood not being dry enough.
I am using the driest Fir, Larch mix that is possible, have birch/fir for next winter. Still creosote and water coming out of my fan collector box. When you add wood, unless the stove has burned almost out you get a blast of fire and smoke while doing so and cleaning the vertical 2" pipes coming off the refractory are designed to give a person a really good work out and skinned knuckles. If I kick the bucket my wife will never be able to clean them.
I have another problem to address, the special brick that goes from the fire box to refractory is disintegrating. Good thing I bought a spare with the furnace.