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Author Topic: any chance of a owb meeting phase 2 without a gasification unit  (Read 15744 times)

diesel-dodge

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #30 on: April 04, 2014, 08:16:45 PM »
I agree build quality is a big part and I also agree that warrenty is only as good as the company that issues it. There can be a lot of loophole in warrentys. Im trying to look at whatever I can in person to see what I like the best. If I had the money a garn really sounds kind of like a good idea but they are well out of my price range I think.
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slimjim

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #31 on: April 04, 2014, 08:28:03 PM »
Thank you!
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Informer

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #32 on: April 05, 2014, 07:04:53 PM »
The boiler-----

The warranty!  For sure there should be something, Heiss has messed me around from Thanksgiving of 2012 till March of 2014. The word "Warranty" has never been mentioned, about January of 2013 one of the owners finally made it out to look at the problem and told me they were going to replace it with a new one. I don't have time to write down the whole story from start to finish.  Only thing I will say is at he age of 57 I learned a very big lesson about people.  I have never encountered anyone like this man before.  I have lost money before but can say I've never been taken for a "RIDE" like this before!  My job now is to inform others of the quality of this product.  Is there any refectory that can take 2000 degrees for twenty years and not burn out?  If so they would us it comericaly and never have to shut down for repairs.
Going to stop here for now.

Thank you we need to make sure others with our same interests don't get taken advantage of. 

Informer
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slimjim

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #33 on: April 05, 2014, 09:10:14 PM »
Informer, as I attempted to explain to you earlier tonight in our phone conversation, no boiler is perfect, most were started in a garage with a new idea, not all but most, just because you have a bad taste in your mouth from your experience, not everybody has had that experience, perhaps the company that you bought from are true terds and if that is so, I'm sorry and I will do everything in my power to help you, first we need to hear the story without the emotion displayed in our conversation earlier, I find for myself that sitting down and putting my thoughts on paper or type when i'm pissed helps to validate my claims, could we maybe try to work together to solve your issues with the company, if you would be so kind as to forward me the contact info for Heis I would be happy to call them in your behalf and let them know that we have several individuals that are willing to attempt to solve your and their problems, sometimes an outside party that has no vested interest in either side ( unbiased opinion ) can aid in benefiting all involved
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diesel-dodge

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #34 on: April 05, 2014, 09:42:05 PM »
I think that is pretty awesome of you to do that slim. I tried to call them Friday and got no answer. But you prob can do a better job at it them me anyhow and know a lot more about boiler the I do. Maybe it will all work out.
jason
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slimjim

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #35 on: April 06, 2014, 08:21:36 AM »
Informer, the pictures you sent me were not so good, could you resend them to my e Mail, it is mainlycustomsawing@yahoo.com. Could you also include info on the boiler and contact info for the manufacturer.  Thanks in advance.
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diesel-dodge

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #36 on: April 07, 2014, 09:45:02 AM »
Heissheaters.com. heiss phone # 1-616-551-0176
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diesel-dodge

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #37 on: April 07, 2014, 04:19:38 PM »
Slim do you think that the refractory will hold together over the years for a boiler like the heiss.
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slimjim

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #38 on: April 07, 2014, 04:30:52 PM »
I honestly have not had the time to go there yet, I think the way the cement is formed into the base as well as the thickness of it that it should last very well, it will crack as any refractory will eventually but it uses gravity to hold it in place and can be replaced or repaired very easily, I'm going to that site now, do you have any better pictures than were sent to me?
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Informer

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #39 on: April 07, 2014, 07:17:06 PM »
Slim.   

Sorry not smart enough to get pictures to your e-mail.  Got message of you trying to help get this resolved.  Work toward getting money back, gasifer listed for 12,000 they sold it to me for 9,000 took some off because I sold the 5000 model to a neighbor here and the rest because they were nice guys.  I would not take a replacement if I have to use it and I don't want to be the person that sells it to someone.  Good news when I get check, or should I say it clears the bank,  I'll send you a thank you check I believe 2500.00 should be enough for your trouble. 

Thanks again

Please don't feel bad if you strike out,  he has a --- of a curve ball

Informer
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slimjim

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Re: any chance of a owb meeting phase 2 without a gasification unit
« Reply #40 on: April 07, 2014, 07:27:21 PM »
Nobody owes me anything, period. I have not had any time to follow up but I will as soon as I finish this job, I promise
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Wood boiler sales, service and installation for the Northeastern USA.
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